NETGEAR Orbi - WiFi System App
View in App StoreNETGEAR Orbi - WiFi System App
4.7
Age Rating
4+
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Mobile
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User Reviews for NETGEAR Orbi - WiFi System App
Excellent for what I need
I have a five bedroom and three floors home.The main source is on the top floor. I hook up the main router on the top. I have the small two that connects on the second floor one at each end of the floor. So far it is great as long as no one messes with it at the source. I love the app because I can share the password via text. Test the speed and look at the security and it has parent control and guest which I don’t use but options are there. I love the fact I can be anywhere and I can use and look at the app to see if internet is connected I do not have to be in my home. It is very easy and simple to set up.I had Orbi since April 2020. It was my first router. It was price range $200. It is well the investment. I was looking more for width. This is what I needed. My brother would get cheaper brands it always gets knocked off and he buys more and it is all over the place. It was very frustrating not being able to get connected. I hope this help. Thank you for taking the time to read my review. Best luck to you in finding what is right for you. I would recommend this . 100%
Great product, but the app, ugh
Router & satellite are amazing compared to Google wifi Mesh. Yes I like Orbi RBK50 design, it does fit into our space nicely. Counting all the Ethernet ports Netgear gave us (7) not including port for modem which makes eight. It really does makes a difference hardwiring smart TV’s, Apple TV and other devices through Ethernet ports like PlayStation. I have notice zero refreshing while streaming cable television or watching Apple TV. All cable providers stations look visually good and thinking about it my 5.1 surround sound sound fantastic. I have 22 devices connected including security cameras etc. I haven’t experienced one single hiccup. App:It’s basic but very functional for what’s immediately important. I do question quality of Speedtest just because sometimes it gives ridicules low results compared to browser Speedtests which put Orbi off the map and beyond the stars fast. Maybe update for app will fix issue. I don’t mind having a second app called Circle to manage family members because it keeps apps much cleaner and less junky. What I don’t like is paying monthly subscription and since I don’t use Circle anyways it really doesn’t matter but I do get occasional notifications which is annoying from apps. Security: Running Bitcoin Core drives security features nuts and yet too redundant. I think to open ports and assign static addresses Orbi needs access through a browser. I haven’t needed to do this.
Total mess of an app
I had a nightmare with the setup. It didn’t recognize the satellite when it was 10 feet away. This app provides nothing but endless waiting. Search for the satellite? How about watching a spinning circle for 3 minutes? Now do that 20 times and you will start to get the idea. For some operations there is a progress bar, but for most it is just a spinner and a message to wait for several minutes. After a reset the router forgot all admin passwords (including the default!) and was inaccessible. Finally after some combination of resets and new setups and power cycles, it finally found the satellite. Ultimately I started the install around 5pm, and everything was up and running by 9pm. The router has been working well for 8 days, but the app is broken. The device list is populated, but the app says none of them are connected to the network. The network map shows both routers, but no connected devices for either of them. The web interface for the router works as expected and shows all connected devices properly. So it is clearly an issue with the app parsing the data provided by the router. Finally, the app forces you into creating an account, and demands personal information. It automatically signs you up for trials of some virus protection BS, filling my inbox with spam from a company that I never interacted with. Welcome to a world with ads ON your router. This app is pathetically poor, and 2 stars is a very generous rating.
Parental controls are cumbersome and lacking
I was wondering pretty excited about getting this WiFi router. I’ve been hearing such great things about mesh type WiFi routers. Setup was easy and comes in two flavors; the Orbi app or a web browser. I chose the Orbi app and it was easy. Our WiFi was up and running within 20 minutes. Every item we have connected easily to the router and speeds seemed great (no specific speed tests were run, just watched Netflix on each device). I have a 14 year old and needed to setup some limits. I had time limits for each day on my old router where it would allow a connection to the internet between 7am and 10pm on his devices. I also have a few websites blocked through my old router. I could not do this on the Orbi. You had to use Open DNS (separate website) along with the Orbi’s parental controls menu to setup websites or servers. You could not, however, setup times for internet access to devices. This is unacceptable to me. The Orbi has Circle Disney setup on it, which gives you more parental controls at a cost of $5/month?!?! That is also a separate login. Both Circle and what little parental controls within the Orbi router was just too complicated and lacking for me to keep the device, so we returned it and reconnected our old WiFi router. We now will be looking for another router manufacturer for our home.
Intuitive Network and Device Security Management
I love the control and insights that are provided by the Orbi app. I can see my Network map and actually understand it. I get pings when one of us unwittingly opens a website that may be malicious. It is nice to get advanced warnings from invisible cyber threats. It is hard to know otherwise. I can perform updates without going to a website and so far all updates have been minimally intrusive. My only complaint is the Armor, Netgear, Bitdefender rabbit hole you wind up in once you pay for a device. There is no way to define/understand these individual, free standing products when they get bundled into a subscription. And good luck getting support when you get a message that your device isn’t protected when you thought it was. This can be troublesome. It gets worse when it is about to expires. Then you get emails telling you to renew...I shut off auto-renewal in all my accounts so I can be a good consumer at the end of a contract. I won’t spend money to renew if a product drops in productivity. However, in the case of Orbi, I have little concerns. If there was a way in my account that I can see Orbi, Armor, Bitdefender all in one place, I would give this 5 stars.
Impressed on all accounts
I am blown away by the Orbi system. I switched from a normal tri-band router to this 2 satellite orbi (three piece unit) because I was unable to stream two roku sticks at one time. I have a three story home with one orbi unit on each floor. Not only are my streaming devices spit fire fast, but I’ve got noticeably faster upload and download speeds to my Xbox one console, my computer, work laptop, the families laptops, our tablets and cell phones. The app is easy to use and understand allowing me to password protect the router, check on the net time and traffic, and even check my speeds and diagnose connectivity with the tap of a block. If my net is down because of the fiber optic work the phone company is doing, my 4g/lte still allows me to connect to the unit! All in all it’s a very... VERY... powerful unit for what I believe is an affordable price. I feel like I spend less time working on the families computers and more time enjoying them and our streaming services. If you’re a multi level home or a multi player household, or even if you just have lots of friends, family, or company in your home, orbi is a must have in my book.
Great Home Mesh WiFi System
I bought the Netgear Orbi Ultra-Performance router 11 months ago. Initially when I bought it I expected to have good internet coverage throughout my home. So far, the orbi has exceeded my expectations in that regard. Not only do I have good coverage in my home, but also just about everywhere else on the property. The interior walls of my home are constructed of 4 inch concrete blocks and the exterior walls are constructed of 8 inch concrete blocks with rebar. All devices on the wireless network experience the same network speed everywhere on the property. There doesn’t appear to be any dead spots. This is especially useful for my wireless Reolink home security cameras which I have located on different corners of my home. I can also see all of the devices connected to my network through netgear’s mobile app and I can allow or deny access to any of these devices. Disney’s circle app which can be used with this device is a good free app for enabling different levels of restrictions for devices on the network. Every now and again I would have to restart the router because of a problem with my internet signal at home. Aside from this minor inconvenience this is a great product and I’m happy with my purchase.
Solved all of our WiFi dropouts!
Have the xfinity xfi gateway 1gb plan and their WiFi service is not very good on its own, coverage for a big home was terrible and in an act of despair, having had multiple calls to xfinity customer service, it was recommended that I purchase the xfi xpods mesh system to help upgrade the WiFi experience; long story short, the WiFi in our home got worse, continued intermittent connectivity dropouts, family members upset bc their games didn’t work or dropped, etc. I had to reboot the XB6/gateway everyday but that really didn’t help much. Beyond frustrating! Enter the Orbi Mesh RBK753. Before plugging in the Orbi to my network, I had to first disable WiFi at the Xfinity gateway completely then put it into bridge mode. From there, I followed the directions for the Orbi router setup and placement of the two satellites with the guidance of the Orbi iOS app. I was able to get everything up and running within 10-15 minutes. No more WiFi dropouts and four times the speed throughout the house. The iOS Orbi app is stable but I wish it had parental controls included otherwise I would give this five stars.
Should be better at optimizing Device connections
I have 2 Satellites to have a triangulation of coverage in my two story house, which should provide excellent overall coverage. But the problem is, when a device is connected to the WiFi, which ever Hub or Satellite was closest on first connecting... that’s where it forever stays. Simply put, no matter where I go in the house, say with my phone, if I’m closer and better connected to a different satellite, the system doesn’t automatically switch my connection to the best connection. It keeps me at the first, which may be bad at the other side of the house. This is retarded and defeats the purpose of adding more satellites... other than to just extend that initial link, which is fine for a static device, but seriously, mobile devices need to be able to get the best connections always. I should also be able to manage at least manually how a device is connected with whichever base or Satellite I want. Give me the control if the system itself fails to optimize the connections automatically. This to me is a huge oversight and failure of the company and product. This needs to get fixed, if they want to be seen as a premier WiFi connection company.
Not easy to set up
I have been trying for over 3 hours to get this device setup. It won’t connect to my existing WiFi. And there is only a little card as a quick start. No operating manual at all. I can’t go back to any previous screens on the app. There was no ‘security’ verification in the app. Orbi shows up on my settings as unsecured device. Right now it’s not worth the $200 I paid for it. I can’t get ahold of any tech support that is advertised. Troubleshooting through their website...gave all info only to be instructed to contact internet service provider. I was on the phone with internet provider for almost an hour and I got so frustrated with them saying that my modem will be turned off when I connect orbi. Well...I got to get the dang orbi connected first. 🤬. ETA…a year later and this thing has given me nothing by headaches. Every couple of weeks I have to reset everything and start over. Now I’m being told that if I want phone support, I have to pay another $140. Because they only allow 90 days of support. I’ve used more than 90 days in this last year resetting this thing. They sure do want your money for a product that is crappy. And then more money to actually help you make it work. During my last reset, all of the info from it got wiped out of the app. ??? How???
Description
Do more with your Orbi WiFi using the NETGEAR Orbi app. Access your Orbi features and manage your network from anywhere after quickly setting up your WiFi in just a few steps. The NETGEAR Orbi app gives you convenient access to your router’s features: - Anywhere Access – Monitor and control your home WiFi from anywhere. - Smart Parental Controls – Filter content and limit time online automatically with Circle® on NETGEAR. - Armor Security - Advanced cybersecurity on your network to protect all devices from online threats. - Speed Test – See if you’re getting the internet broadband speeds you’re paying for. - Guest WiFi – Set up a secure and separate WiFi network for guests. - Traffic Meter – Monitor internet usage over time. - Easily pause WiFi, update firmware, and more!
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