Icon NETGEAR Mobile

NETGEAR Mobile

  • Utilities
View in App Store

NETGEAR Mobile

  • Utilities
3.7
1.6K ratings
Age Rating

4+

Seller
NETGEAR, Inc.
View in App Store

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User Reviews for NETGEAR Mobile

4
Decent app and a feature suggestion

Does what I was expect it to do.I would like to suggest a feature that I havenā€™t found browsing through the settings on the mobile app or the web interface which is to include an option to input how much data has already been used on the data plan. For instance if transferring from a different device, or needing to reset the mobile router, or having multiple data plans (sims) that a user might switch between.

b62ad, Jan 13, 2021
4
Informative app!

Update: Allow users to view battery temp in Fahrenheit. My Unite Explore lets us view battery temps under advanced but it's in Celsius. We Americans would prefer Fahrenheit please. This is a great app that I use with my AT&T Netgear 781S AirCard hotspot. It tells you everything you need to know about your hotspot such as battery percentage, monthly usage, session usage, number of devices connected and so much more! The app gives you essentially the same information you'd see on the actual Netgear screen, but this allows for mobile viewing if you have your hotspot placed away from you such as your office or room. Awesome app to have if you use any of the supported devices listed.

conceptR, Sep 07, 2018
5
Just started really getting into this app

When I first got my mobile hotspot, I didn't know there was an app for it, until about a week after. I have to say I really enjoy this app. I like that I can control my Hotspot without having to take it out of wherever i may have it stored at the time, especially out in public unless I really need to, as well as check out other things within it. This app is great for that, and where I live, that's an important thing to take into consideration. I'm glad I stumbled upon this app. You guys did a great job developing it. Keep up the good work!šŸ˜€

gameheavy1, Sep 18, 2019
2
Buggy, crash once a while. Reinstall needed.

App itself is Ok, when it work.When it not work, it entered a loop on the login page, logged in but unable display any useful informations and jump back to the login page again then logged in then jump back again again and again.I have to delete it, download from App Store problem is gone until it decides stop working again, same symptoms as describe above.Three stars only for when it work(functionality still needs more than the web interface), Minus one for the troubles.

Je_Remiah, Oct 05, 2021
2
No support

I thought I was getting one of the top routers, but it ends up is the blind leading the blind when there is NO SUPPIRT. If you are not techie, think twice before committing to this. I have not had any formal computer training, but I did buy my first desktop in 1985 and have generally been considered one of the more technically knowledgeable persons in my office. And I was the PC tech in my family, replacing parts, etc. over 3+ decades of upgrading our PCs, laptops and phones. The kids did eventually pass me by and I go to them to get help when I have problems with my Netgear router.

KathiHR, Jul 06, 2021
2
It sure can improve specially on the accessibility

Hello, i have used this app now for about a week and as a bind user i use Voice Over from apple the accessibility mode that lets you run your finger over the screen and identify what or which item you are on, a lot of item are labeled correctly but also a lot arent, the worst part is not being able to switch back to the main menu while usingVoice Over. Do go back to the main menu i have to to close out of the app and force quit and restart it and then select the next menu i want to go in , the Back button doesnt work in Voice Over mode and thats a biggy very annoying and i would not recomment this app. Thank you Mak, i really hope they will fix this in the next update life is tough enough already being blind

Makkenai, Jul 05, 2022
1
Do not ask me to review your app on first launch

It is worrying that Netgear doesn't have the patience or competence to wait until Iā€™ve had any opportunity to actually use the app to pop up a dialog to review the app. Not Appleā€™s dialog to review the app either, which also is probably a competence issue. Normally I wouldnā€™t review an app after only 5 seconds, in fact Iā€™ve spent more time writing this review than I have using the app, but that didnā€™t stop Netgear from asking me instead of letting me actually use the app so hereā€™s your 1 star review.Update: Iā€™ve actually ā€œusedā€ the app now and if I could give it zero stars I would. This app gets stuck in a login loop with my brand new Nighthawk M1 and completely unusable. Just utter garbage. No wonder they wanted to rate it before using it!

Ryan in Seattle, Oct 23, 2021
4
Needs tablet support

While I find the app to be adequate I am using the MR1100 for Rural internet access and my main access device is an IPAD Pro with Keyboard. This app does not support Landscape mode which is beyond me why developers donā€™t simply add this feature. I have the same problem with a couple Financial apps as well. If they would support Landscape or Tablet mode, I would have given it 5 stars. Does everything it needs to do without being overly complicated. There is a lot to be said for keeping it simple!

SenseiKevin, Sep 14, 2020
3
Average, as expected

Works as advertised once a session is established. My heartburn stems from setting the admin password during initial setup. Supposedly the maximum length is sixty-three bytes, but doing so results in a failure to login later. If the password is ridiculously short and weak, there are no issues. I haven't taken the time to experiment to see where the password length breaks the app or Netgear's common password routine, you'd think they'd have a test case for this before the software makes it into production.I've observed this behavior in their other routers and versions of these management apps. And this also applies to the Wi-Fi password. So annoying but should be an easy fix.

TimInLexington, Aug 08, 2020
1
Just Donā€™t!

Just Donā€™t waste your time even pressing the GET button on this. Just back out of this screen and search something else. This app is slow, inaccurate, inaccessible and frustrating. It does not keep track of devices logged onto your WiFi, it is hard to navigate with your mobile devices and itā€™s not secure. How do I know this? Well, an entire domain was operating off my mobile WiFi Netgear hotspot and this app had no intentions of letting me in on the secret. Maybe I should ask the domain members how they would rate this because I never really got to use it. A good point I have to say is that I used all my spare time waiting around for this app to do its thing by starting my own glass making business.

wšŸ¤·šŸ»ā€ā™€ļøw, Jul 24, 2021

Description

The NETGEAR Mobile App (formerly NETGEAR AirCard) is the official app for managing your NETGEAR Mobile Hotspots. View your connection, settings, and data usage from the convenience of the mobile app. *TRACK DATA usage *STREAM and VIEW media off your hotspot (M1 Nighthawk only) *MONITOR your mobile hotspot connection and battery life in real-time *VIEW CONNECTED Wi-Fi devices *TURN OFF or REBOOT your hotspot *CONFIGURE APN settings *VIEW & COMPOSE SMS Messages (applicable models only) Works with the following mobile hotspots designed by NETGEAR: * Nighthawk M1 Mobile Router * AT&T Unite / Unite Pro / Unite Express / Unite Explore * AT&T Mobile Hotspot Elevate 4G * Telstra Wi-Fi 4G Advanced I & II * Telstra UltimateĀ® Mobile Wi-Fi * Telstra Mobile Wi-Fi 4G * BigPond Mobile Wi-Fi 4G Advanced I & II * BigPond UltimateĀ® Mobile Wi-Fi * Verizon Jetpack 4G LTE * NETGEAR AirCard 815S/810S/791L/790S/785S/782S/779S/771S/770S/763S/762S/754S The following products are *NOT* supported by this app: * NETGEAR Desktop Routers (use NETGEAR Genie) * Sprint W801 / 802S Mobile Hotspots * USB Modems / PC Cards / ExpressCards NETGEAR Mobile App is supported by NETGEAR. If you experience any issues, please contact us at [email protected], as we are unable respond or open tickets based on reviews.

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