Digital Secure
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User Reviews for Digital Secure
So far, not impressed
I got this app mostly for my elderly parents. I was told that it would help reduce the junk texts and calls- a few months in- not really… possibly not at all. Today alone, my mother told me she got about 15 junk calls today… so she went to the Verizon store to see what could be done about it. Some guy at the Verizon store said he had never heard of that app and he doubted it really belonged to Verizon 🤦♀️… my mother is a twitchy-nervous person as it is! She called me still in the store in a panic- thinking she had downloaded a virus on her phone (this “safe” app), due to what the guy in the store said to her, but also because the app doesn’t seem to do ANYTHING- not impressed… but Avast’ phone app doesn’t work on my dads old cell phone and this did (supposedly).
Works 90% of time at best
App almost never connects on its own as it’s supposed to, have to constantly open it to force it to connect and every time you open the app and prompts you to turn on other services that you’ve repeatedly declined. As it’s attempting to connect to their servers and activate the vpn it prevents you from using the wifi your trying to connect to, it will repeatedly fail to connect to the vpn. I’ve finally just deleted the app after months of struggling with it, it has been updated several times during that period and none of the updates have fixed any of the issues. I have also uninstalled and reinstalled it several times during my time using it, nothing worked to fix it.
Good when it stays connected
Same issue I’m having with this is that it for some reason continually turns itself off and I keep trying to reinstall and reset my network or Wi-Fi, but it doesn’t fix it. It keeps taking me off and will show it’s on in the dashboard, but when I am actually in the app it’s showing turned off and asks me to tap on the button to turn it on. It also shows that there is threats and when I go into that it shows nothing. So, hopefully this will be looked at and someone will help fix this issue because it’s never worked properly.
Nice App I rate it at least a 💵 Buck 50 🔥
I love the scan tool it really is helpful to know that your being attacked by random online nincompoops living in their parents or more then likely their grandmas basements at the age of 47. But it helps to know that your wife and web are secure. I’ve been hacked before and it’s not fun to find out that your info is on the Dark Web. I’ve actually had police show up to my house because someone got pulled over and gave them my information and they showed up to give me a court summons only to find out that it wasn’t me and that I’m not Puerto Rican. But anyways the app is definitely worth getting tho if you do play game apps on your cellphone and also if those game apps have a web store or website that attaches to the game app sometimes you have to turn off your protection to actually visit the site. Anyways Good Luck and GOD BLESS.
Will Update If Proven Wrong
My phone had a spy app installed (either someone had physical access to this phone or the previous phone that had been stolen was used) on it, and there was no warning from digital secure about a security breach. They were able to access all of my contacts, everything I wrote, took pictures/videos of…essentially hijacked anything and everything personal. If digital secure isn’t able to detect apps like this, okay. But that’s why I partly downloaded this app. Would someone please explain what digital secure is meant to do for a person who is not technologically savvy? Thanks in advance.
Paying for 3 devices and only works on one
I have the iPhone 12 Pro Max and every time I have to manually turn on VPN, then when I’m using data it shows VPN on??? No matter what I do, multiple calls to Verizon it still lists me as a basic user… However I pay for the TMP multiple device $50 dollars a month (Verizon) for 3 devices only to be told 1. it doesn’t work on my 12.9 iPad Pro at all or my iphone. Says I’m a basic user, tried adding device through the app links and Verizon app but nothing works. Even the Verizon tech support couldn’t give me an answer. Basically paying for device insurance when I already have apple care for that?!!!! Absolute Waste of $50 dollars a month plus I can’t cancel according to verizon.
Web protection isn’t staying on
I’ve had 3 separate chats with the digital secure team. 1st call: advised I delete the app and reinstall; same issue of the safe-Wi-Fi turning on and off. 2nd call; I was told to go to settings and turn on the protect me from unknown networks feature; same issues as before. The icing on the cake was yesterday’s rep told me to contact McAfee. Why should I call the developer? That’s on Verizon to do to make sure the product they are selling to their customers works. Digital Secure worked for awhile and then it didn’t. I don’t see any reason to keep using the product if it’s not working. Very disappointed in Verizon. Signed- a very, very longtime customer.
Digital security
digital security hasn’t let me down it’s been doing really well protecting my VPN as well as my search engines I feel very secure I haven’t had any problems with it it’s been a really great investment for me and my fiancé to have our privacy isn’t that what we all need it is an amendment in the constitution freedom of speech and I think Verizon for allowing me that without fear of being bullied scammed The dark web getting me I’ve had that happen and it’s not fun at all believe me you can cost you a lot of money thank you so much Verizon
Does not work
I, too, have experienced the same issues as one wrote in February 2022. Verizon’s digital secure app does not work correctly, and I constantly have to reset it. After a long phone conversation with this “team” not answering my question and having me jump thru hoops downloading their app. I constantly kept asking, how come you will not answer my question? After talking with a supervisor, she agreed that the representative I spoke with did not respect my time, didn’t answer my initial inquiry, and ended our conversation with, “ok, thank you, and goodbye.” She followed up with, “I will speak with the representative, for I can see the feed of conversation.” He also instructed me to call McAfee when I don’t have it. He tried to sell me something, and I explained I was not interested in purchasing anything, for I needed an answer. The second call resulted in the same. I then deleted the app.
Works fine for what it is
I’ve had the standalone Safe WiFi on my iPhone 12 and used it when I traveled overseas with no issues. I used it when I would be on the hotel’s WiFi and had no issues with connectivity. I now have an iPhone 14 Pro and recently installed the Digital Secure (recently replaced Safe WiFi). The only minor gripe is when I have a trusted network saved and “connect on demand” on my iPhone will still connect to the VPN (on the trusted network). With Digital Secure, I now have to turn off the VPN and turn it on manually when I need it. The Safe WiFi would not connect to a trusted network even with “auto connect/connect on demand” on.
Description
Digital Secure is a one-stop suite of security and identity tools for your mobile devices and home computers. Protect your online connection and personal information with VPN, anti-malware and dark web monitoring, and get 24/7 access to Security Advisors. Get free security and identity tools, plus advanced protection for as low as $5 per month— and your first month is on us.* The Digital Secure app gives you: • Safe Browsing (free): Stay safe from risky websites when you surf, shop and socialize in your browser. • Wi-Fi Scan (free): Scan your Wi-Fi network to make sure it’s encrypted and your private information stays safer from prying eyes. • Secure VPN (paid): Ensure your Wi-Fi connection is secure, your location is disguised and your personal information stays private. • Identity Protection (paid): Get alerted if your personal information is found on the dark web. • Security Advisor (paid): Chat with an expert 24/7 to get guidance, security tips and more.
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