Icon Rescue + Mobile

Rescue + Mobile

  • Utilities
View in App Store

Rescue + Mobile

  • Utilities
3
83 ratings
Age Rating

4+

Seller
LogMeIn, Inc.
View in App Store

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User Reviews for Rescue + Mobile

1
Doesn’t work

This app is sketchy. My problem was not resolved by downloading this app if anything it made the process slower

Aichew08, Oct 25, 2021
5
The 6 digit passcode is generated by the technician

I can’t draw on the screen while seeing the iPad as shown in the demo screenshots. Other than that it works well.iPad OS: 13.4.1iPad 6th gen

How to train your daragon fan, Apr 21, 2020
4
Good improvements

I finally am grateful for the update to allow a reliable ability to at least let the user share their screen. This falls short of 5 stars as we don’t have the ability to take control of the users phone.

JohnMaynor, Nov 14, 2019
1
I want this off my apple store account immediately

A hacker is using this it isn’t on but it won’t come off my store page and I want that and other of the apps he purchased off of my account

Marlie Muffin, Feb 11, 2021
1
Never could get it working. I downloaded the app after finding out I h tested positive for Covid.

Much more work needs to be done for reliability. Great idea but lacks enough testing to be effective fir the purpose it was intended.

pending success, Jan 31, 2021
5
Great Tool for Tech Support

Helped soo many people by being able to see their problem 1st hand!

Sammyslamdance, Jul 02, 2019
1
DO NOT USE APP

Guys whenever you are on the phone with any type of support or someone you don’t know do not download anything, you shouldn’t have to download anything to get help if they are official. My mom caught this guy and when she started questioning him he got silent and wouldn’t answer any of our questions it was hilarious how quickly the situation changed, we hung up and luckily avoided being scammed. Once again, THESE ARE SCAMMERS, DO NOT FOLLOW OR LISTEN TO ANYTHING THEY SAY

SCAM CALLERS, Jun 22, 2023
1
Total Scam

Guy tried to hack my phone and became argumentative when we questioned him and asked to speak with a supervisor and hung up. I ended the call ASAP.

Sereed, Jul 15, 2021
1
Helpful but hmmm

After using this app I was left with curiosity and what I mean by that is using this app I had to enter my Social Security number while someone was on the other side watching and just like phone calls makes me wonder if they have to record it for training purposes ““ . Will not use this app again.

Sum T1ng w0ng, Jun 06, 2022
1
Hmm

Hmmm I don’t know about that letting someone have access to your account and then you click a button and they’re supposed to disconnect. I know some companies are legit and honest about what they do but other companies pay record what they see and keep that camera and all that stuff open. Just saying have you ever seen your camera late just pop on for no reason at all

Tamara01, Sep 29, 2021

Description

*ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT TECHNICIAN YOU TRUST* The Rescue + Mobile application allows support technicians to troubleshoot a problem you are having on your device. To use this application you must be receiving support from a technician who is using LogMeIn Rescue and will provide you a pin code to start the session. Technicians have the ability to chat, view system diagnostic information, push various profiles and settings including email, APN, and WiFi.

How to use: 1) Install the application 2) Launch the application from your home screen 3) Enter the six digit pin code given to you by your support technician 4) Allow your trusted support technician to connect to your device

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