Nomorobo Basic Robocall Block

Name: Nomorobo Basic Robocall Block
Rating: 4.49472 (16573 reviews)

Utilities

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Nomorobo Basic Robocall Block

Utilities

4.5

16.6K ratings

Age Rating

Seller

Telephone Science Corporation

In-App Purchases

$1.99 – $19.99

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User Reviews for Nomorobo Basic Robocall Block

Terrible

Blocked calls were doing ok during the trial, text messages were never blocked. As soon as you charged me for a years subscription, the calls stopped being marked as spam, and still no texts are blocked. I’ve read the previous reviews today regarding this. I (and I assume many others) do not like to have apps constantly open as that kills battery life. If the app is installed an “run in background” is selected, there should be absolutely no reason the app needs to be physically open to block unwanted calls and texts. Even reporting the numbers in the app is a waste of time because then I could just go back to blocking the number within the call itself. I want my money back so I can delete this garbage app. And no, I’m not interested in contacting you via email or by any other means to “fix” the app.*Update as of Sept 1* I’m not confused on what it means to have the app open, thank you very much. Your response to me is garbage. Literally none of the calls are being blocked still and the same robot just called me from 4 different numbers within 10 minutes. My spam calls have increased since you charged me. I want my money back now.

acarncross, Sep 01, 2020

Save your money

I got this app to hopefully stop getting 6+ scam calls every day. I’ve had it for weeks now and STILL get multiple scam calls a day. I originally had the app set to “blocked (sent to voicemail)” which made it where I couldn’t see if it was actually working as most scam places don’t leave messages and I was still getting multiple calls a day the app wasn’t blocking. I changed the settings where calls were identified as ”robocaller” so I could see if the app was actually catching anything. Between August 24 and today, August 31 I received 24 scam calls. Some of which were actually labeled “scam risk” from my phone company. Out of all of those calls only 2 were actually labeled “robocaller” and would have been blocked by the app had I still had the settings set to “blocked (sent to voicemail)”. I’m canceling my subscription. Don’t waste your money. Easier to just block all calls from people not in your phone book through your phone settings and let people leave messages if it’s important.

Dezzie11/18/11, Aug 31, 2021

Good App Overall

Edit: I contacted support and had decent assistance but nothing worked (even the test calls still came through). After deleting and re-adding the app a 3rd time it suddenly worked. I’ll raise my review to 5 star since it’s more than likely an Apple issue than their app. The app always seemed to work fine so I’m not sure what broke it but I’m glad to have my sanity back.I’ve been Googling numbers I don’t recognize for the past year and usually get generic results so I assume the robocall is a new number. No biggie, move on and assume the app is working fine. Now in the past month I’m getting hits on Nomorobo’s own site telling me it’s a robocall and yet it isn’t being flagged or stopped. These are numbers that were listed on the website MONTHS ago and I keep my app open and updated. Just today I got ANOTHER 4 calls that Nomorobo knows about and have gotten at least 10 or 11 in just the past week. Save your money, this app isn’t going to stop any robocalls.

dowNOTeof, May 03, 2022

Not enough control; subpar support

I had been using Nomorobo as a paid subscriber for a while. All of a sudden they made an update that automatically flags as a robocaller any phone number that has the same first six digits as your own. It didn’t used to be this way. So I contacted support. Their response? Add those phone numbers to my contacts. There was absolutely no support or attempt at addressing my issue. News flash: sometimes you get legitimate calls from numbers not in your contacts. I want the ability to microcontrol what an app that I’m paying for does with my phone calls. Is that too much to ask?? There’s only one option for managing calls. Send to voicemail or warn you about robocalls. I want to be able to manage how the app handles calls in their robocall database separately from how the app handles calls that have the same first six digits as mine. So because support couldn’t solve my issue, I’ve solved it for them. I cancelled my subscription, wrote this review, and will use a competitor. Shame too, because their database of bad callers really is extensive. I still use it for my VOIP but I won’t pay them for an app when they don’t respect me enough to try to solve my problem or to give me control over what happens on my phone.

eSharp7, Sep 25, 2019

Does not Block phone calls or text msgs

I have been with this company for over a year until J realized that some of the same phone numbers that I have already blocked, were still texting and calling me. I never had the thought to go back and retype those phone numbers in to see if the block actually worked. To my surprise, phone numbers were still able to get through because the system never picked them up. However, the system WAS blocking important business phone calls that were being marked as robocalls and going straight to my voicemail. Almost made me miss a lot of important phone calls/conferences because of this. Please look into this problem, and fix it. I should not block a phone number and 6 months later the app continues to ask me if I would like to block it? The reason why I know that these numbers were not being blocked is because it would ask me, if I would like to “Allow this Number,” if the phone number was actually blocked the first time. It does not ask that if the phone number is not blocked as you requested. Taking my money, but doing me nothing good.

Free-NoMoBS, Aug 10, 2020

Zero customer support. Allows known Robocallers through

Nomorobo has got to be the WORST Robocaller blocking app currently available. You pay for a subscription and when you have problems you email customer support only to be told to check their FAQ. Duh! I did that before I ever emailed you! Months go by, you send numerous emails to customer support, and still no reply aside from check the FAQ. The app allows known Robocallers through, then when you attempt to report those numbers through the app using the Share option to share them with Nomorobo they show as being known Robocallers. So why did the app allow them through to begin with without marking them as Robocaller when they first are ringing in? Because the app doesn’t work that is why. The App never sends Robocallers to voicemail so that option is completely a waste. The only way to get even a portion of known Robocallers blocked is to set it to identify. Well, if I wanted to hear them ring through why would I be attempting to use an app to block them?? Total and complete waste of $$$$ and the app support could care less about their customers once they have your money. They don’t even attempt to fix the issues or troubleshoot with you till the issues are fixed, they just keep taking peoples money and laughing all the way to the bank.

Greeneyeddi, Oct 24, 2019

Monthly fees for customers to do much of the work

So the customers report the numbers that get to their phone (basically doing lots of the work) and you guys charge a monthly fee. Seems like a bad deal to me. Just what I need another constant drain on my account. Has anyone considered doing maybe a $$ a month for 12 months and then you own the app type thing. No of course not. But seriously in this case a monthly fee is basically paying for nothing but someone to see if multiple people reported a number and update a database with the numbers your customers are reporting (easily automated). I like the idea but I am sick of monthly fees already. Apple does most of this already for its customers and isn’t charging a fee for it. Your app just went through my phone and changed all the numbers that were reported by Apple as scam numbers to saying you did something about the call. But you did nothing as many of those calls came well before I installed the app. I personally would rather just push cancel when I see possible scam number then pay a monthly fee to have an app do the same thing.

IJustHad5Bars, Mar 04, 2020

Not overly effective

The app has blocked some calls but then you only have 2 options what to do with them: either send them to voice mail where you have to delete the voice mail but the number is automatically blocked) or, the call is identified as a spam call (I have not used this so I do not know if the call rings through or is blocked, my phone carrier is already IDing these numbers as potential spam). However the problem I’ve been having this week is receiving numbers that are on Nomorobo’s block list but they are ringing through and not being blocked (just had 2 of these in the last 15 minutes). So far Nomorobo has not offered an explanation for this. If this keeps up I will ditch the app.Update: 28 June 2023…my problems from above continue. This morning within a 20 minute period I received 3 spam robo calls all identified by my phone as Potential Spam, but what’s really disappointing is that 2 of these calls were already on the block list but they rang through on the phone without going to voicemail. This app is properly handling spam calls less than 50% of the time, no reason to pay for that type of service, I am going to cancel.

koroba1953, Jun 28, 2023

Impossible Task

UPDATE IN RESPONSE TO DEVELOPER RESPONSE. Actually my app settings have always been set to access my contacts and that has made no difference to my original review. I already reached out to the support team and there were no other suggestions other than to keep adding people myself. I know spoofing is very challenging and I think the telecoms and government need to come down hard on those doing that. The telecoms can with the data they get from each call so I suspect they don’t because they just don’t want to spend the money to develop the process. Instead they figure we will put up with it because we really have no choice. I have over 800 individual numbers manually blocked on my phone. I am not going to waste time helping an app that actually doesn’t work as it should when it won’t block numbers not in my contacts. I just cancelled my renewal because it just isn’t worth the money when it just doesn’t work. It looks like most of the nuisance calls I receive are spoofed numbers and this app doesn’t catch them. It does a fine job of identifying spam and telemarketers but that is less than a third of the nuisance calls. At first I was individually blocking those calls but that has become ridiculously time consuming. The spam texts process would get a 2. It isn’t really designed to deal with all the texts people get these days that are legitimate notices. I am not sure any app can effectively deal with the mess of spamming. On the up side it is easy to install.

Ms Merry Sherry, Jul 28, 2021

Generally good. One annoyance.

I got this app after a plague of robocalls because I already used Nomorobo’s free service on my home phone and it’s been effective there. It seems to be effective on my iPhone because the number of spam calls has decreased. One annoyance, though: I understand the need to leave the app running and I do that, yet sometimes it still badgers me with an error message saying to make sure I leave the app running even though it already is. I can’t give five stars when a blacklist update process that’s supposed to be automatic instead nags me to open an app that’s already running when I’m in my home office connected to strong wifi. (If I were on the subway with a lousy cellular signal when the error message popped up, I’d understand. But that’s not what happens.) Still worth subscribing. Just be aware it’s not necessarily as much of a background service as it seems like it should be.

Rich from Virginia, Feb 25, 2022

Description

Nomorobo blocks annoying robocalls, telemarketers, spam texts, and phone scammers from calling your phone. Bring peace and quiet back to your life. Try it free for 14 days - only $1.99/month after. ## 3x App Store "App of the Day" ## Featured by Apple as "New Apps We Love" ## Winner of the FTC Robocall Challenge ## PC Magazine Editor's Choice FEATURES - Real-time protection from over 3,200,000 annoying robocallers, telemarketers, and phone scammers - Over 1,500+ new robocallers identified every day - Important robocalls, like school closings and weather alerts, are able to get through - Privacy friendly - Never accesses your call logs - Block or identify robocalls (your choice) - Protection from text spam and phishing attempts - Listen to thousands of robocall messages in our database - Block "neighbor spoofed" calls.

These are numbers that are very similar to yours. ## Over 1.5 BILLION robocalls stopped since 2013 ## Trusted by over 2,500,000 people every day AS SEEN IN - The New York Times - The Wall Street Journal - CBS News - NBC Nightly News - Wired - eWeek SUBSCRIPTION INFORMATION - All plans come with a 14 day free trial and cost $1.99/month or $19.99/year after that. - Payment will be charged to your iTunes Account at confirmation of purchase. - You can cancel your subscription here: https://support.apple.com/en-us/HT202039 - Your subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. - The account will be charged for renewal within 24-hours prior to the end of the current period. - When purchasing a subscription, any unused portion of a free trial period will be forfeited. - Privacy policy & terms of use are here: https://www.nomorobo.com/pages/privacy TROUBLESHOOTING - Please don't swipe-up (aka quit) Nomorobo since it prevents us from refreshing in the background. - If you suddenly can't enable Nomorobo in Settings (it won't stay on), please delete the app, reboot your phone, and reinstall. This clears out an iOS caching issue and will get you back up and running. - Have other questions? Look here: http://support.nomorobo.com