Norton Password Manager

Name: Norton Password Manager
Rating: 4.37967 (17965 reviews)

Utilities

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Norton Password Manager

Utilities

4.4

18K ratings

Age Rating

17+

Seller

NortonLifeLock, Inc.

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User Reviews for Norton Password Manager

My Budget Minder

A LOT of times since the turn of the year, when I enter my PIN to retrieve a password or user ID, it rejects my entries — several times before giving me an hour time out. Curiously, this seems to take place whenever customer service advises that representatives have a high volume of service requests. I mean, really! A few hours later — today it was five hours, yesterday it was three hours — and wouldn’t you know, the system recognises my credentials again. Badly impressive, because whenever this happens I cannot get into any of Norton applications, not just the password manager. So, please, Norton, expand your systems’ capacity to process log-in attempts, even during the high-volume hours. Presently, I wonder whether any of the Norton products are doing me any good, or whether they inadvertently seep out my personal information at the very moments I cannot get into my own account or use my password vault to my advantage.I do not like to give a below-par review, so I will add one star to my rating. That is, on a positive note, the password manger should be restyled as a budget minder. The password manager feature seems to do a great job of curbing my spending when I undergo the frustration of rejected PINs and passwords the system should know. Okay, so it protects me from me, which was not my intention in signing up for this.

4M9R6, Mar 13, 2021

Works but needs to load faster

I’ve had Norton for about 8 or 9 years. It has worked well except for one recent day when it just wouldn’t come up (the only time) and one major problem years ago (I let the tech person into my computer and he wiped out all my passwords and they couldn’t get them back; never again!). I have to say, I don’t understand why Norton isn’t straightforward about offering a full package including all virus prevention available. I thought I bought everything and then find out later they are offering a different anti-virus package, and not cheap. They charge plenty and that should include everything. I also don’t appreciate that passwords won’t automatically load unless I use Norton’s search engine. I am now duplicating passwords on the “keyword” app on my devices, which are mostly what I use. Lastly, Norton Password takes way too long to load when I’m trying to get a password. I sigh a lot when I go to put in my Norton passcode because I know I’ll have to look awhile at the picture of that poor guy who shows up each time at the wait screen. He must be very tired of showing up to wait withme! Norton, if you want to keep most of your customers, you need to upgrade a few things, and not at their cost.

AnntyEm, Oct 11, 2021

Questionable Protection

Not sure that I can trust Norton 360. I have been getting Open Vault requests, on my phone, at times when I have not attempted to open my vault, from my PC. When I contacted Customer Service via chat, I got a person, with a foreign accent (sounded like someone in India - I should know because I had a career in IT software development and have worked with many amiable developers from India). Unfortunately, level one support did not seem to understand the issue and I was bumped to a higher level of support, who also could not help me. Third level, same result. Wanted me to open my vault. I received two more requests, to open my vault, today, though I didn’t initiate the vault opening. I’m concerned that some nefarious party has obtained my phone number and, if I opened my vault, as requested, would have access to my passwords. Contacted a higher level of customer support, today, by phone. Was escalated twice. Still, no one has a clue as to what to do. They wanted me to open my vault, as requested, though I didn’t initiate the vault request from my computer. Clueless as to what to advise. They want me to talk to her another level of customer support, who is going to call me about this issue . . . .

AreCeB, Jan 07, 2021

Affordable Norton 360

My Norton 360 Deluxe gives me peace of mind that all my internet devices have superb protection at an affordable price. The Norton Premium product I also use is well priced. I have exclusively been using Norton products and have found no reasons to switch security providers in 20 years. None of my devices have ever been breached with any attacks, personal information theft, malware, or any of the ways hackers take over your computers system. That is attributed to their encryption capabilities. And now Norton comes with the most important protection you have to have voice protocol network or VPN.! The excellent password manager is easy to use and edit as well it warns you of reused passwords that should be changed. I have found they have also improved their products with new enhancements over the years. If you like you can purchase it for two years (I did )or more and forget about renewals until they notify you it’s time again. It’s that affordable and completely reliable. Best of surfing to you.

bnrbnsn20, Mar 28, 2022

It’s nice when it works

2.5 stars really. When it’s working, it works well and does what it’s supposed to. This is my first password manager so nothing to really compare it to. But about 1/4 of the time I get the “something went wrong” message and either the mobile unlock just doesn’t work, or it won’t even let me sign into my password vault. This is what’s happening to me right now, after turning on my computer after it had been shut down overnight. I just can’t access any of my passwords. Update: sometimes the issue previously mentioned can be solved by restarting. But if you are using more than one chrome profile on your computer, usually one of them can’t open or use the password vault. Also, on my phone, the password vault is suddenly requiring me to enter my Norton 360 password to open the vault (which I stored in the password manager under the reasonable assumption that as long as I remembered my vault password that would be enough). So you need to remember multiple passwords to even be able to use the vault. And you never know how long it’s actually going to take to access your passwords—could be 30 seconds, could be 10 minutes, which makes things dicey if you have a meeting in the morning, for example.

Eduardo Gilmore, May 13, 2022

Fantastic App! Use it daily w/ no issues

I use this app multiple times a day with no issues. I’m surprised when I read others reviews because I’ve not experienced any of the issues they describe. In fact, this app has helped my family become more secure with our logins. The only reason I didn’t give it 5 stars was because I wished the app offered a reminder to save new login information without having to sign out of where I was. Example: I just set up a Cavna account and Cavna kept me logged in. I almost forgot to log my login information in the vault otherwise I would have lost the password and would have had to reset it. The only time I get the question if I want to save to the vault is when I’m logging in for the first time, not when it’s being set up. Other than this issue, it is nearly perfect app that I find easy to use everyday and again has truly helped me become safer on the internet.

FutureMeadows, Oct 13, 2021

Love(d) the app

I used to love this app and the way it seamlessly integrated online, with my work PC, and my personal iDevices. Then, I started having problems, which were mostly resolved after three calls to support. However, I recently upgraded my work computer. I went to the Norton site to download The ID safe and install it only to find out that Norton is no longer supporting this product as a standalone package. Between that and my iDevice app closing on me every time I want to go to or search my notes, I now need to shop for an alternative solution. While I know and trust Norton, and although this product generally gets very good ratings (that have soured since Norton made this decision), I neither need nor want a bundled product. In fact, I cannot use a bundled product on my work computer, and it is superfluous on my phone and iPad. Sadly, since the product no longer receives support, and therefore kills my app when attempting to open my notes, I cannot give the app 5-stars, and I have already moved on to another product well-regarded by PC magazine.

LisaJean314, Aug 10, 2017

Great app (finally) but awful support

I spent some time adding in all my passwords in this mostly simple to use app. I then realized that Touch ID would not be a great option in my country where you could easily be forced physically into pushing the Touch ID button if your phone was violently stolen - which happens. It's not evident how one switches off Touch ID in the app - there is no switch for this. So I did live chat with Norton. The person was clueless- didn't know the answer. And he said that Norton no longer support the App as of June 2017 - true/untrue? A dismal and useless support service. I then spent hours looking at alternative apps with the prospect of having to rewrite all my passwords. Then I finally figured out that if I disable the PIN it also disables the Touch ID - which is fine but not at all properly labeled in the App. The support was just lousy and I wish I could bill the support agent for wasting hours of my time looking for an alternative when, if he had known his product would have taken 10 seconds to give a proper answer.

Peturbed, Jul 25, 2017

Ridiculous!

Spent all night adding my passwords to the free app. Not very often you see a free app for passwords. I was impressed by this so I did some reading and wanted to give their LifeLock a try. This is where the problems began. They asked for my password. Says my password is wrong. Ok? So wth I change it. I enabled a passcode. Several times. Which was disabled several times! Every time I added my password it says it’s the wrong password! Ok! I change it again!! Seriously folks this is an app to remember your passwords. I may be blonde but I’m not this stupid!! So I call customer service. He treated me like I was stupid but ok no problem. I wait the dumb hour even though I explain to him that I’m not locked out of the password manager that I know my password I’m just trying to pay for LifeLock and it’s asking me for a password. I’m also trying to add it to my iPad also asking for a password which keeps coming up wrong. Like I said I wait the hour as I was told like a good simpleton. I follow the directions. Pretty simple. Click the link. Password reset. It doesn’t work. I’m currently locked out of the iPad app?? Plus the LifeLock app. However can still get on the password manager! Can’t make changes? Can’t pay for their services. At this point many hours spent but do I want to spend a dime on their service’s?? Hmmmm I might be rethinking this one!!

queen7338, Dec 31, 2020

Constant server errors the past few months

I have been a Norton customer for many years, I am a LifeLock and Norton 360 subscriber for the past few years. Have been using Norton Password manager for almost 3 years and have loved it and put many friends and family on it. Starting a few months ago, it has been constantly logging me out on my phone, and when I try to log back in, after password and Authenticator app confirmation, it will keep giving “Server communication error, please try again”. At that point, the only solution is to try later and use my Apple Key chain (thanks for that backup). Norton password app on iPhone becomes useless and can’t use it to unlock desktops either. This is not just my iPhone but is happening randomly on my wife’s iPhone as well. 2 different iPhone models, both iPhone 13’s, and have tried numerous times to uninstall and reinstall the app to no avail.I have loved this app and have become dependent on it and hesitant to change, but these months long repeated failures keep costing me time and Aggravation I can’t afford and concerns me about the security and reliability of my data on a security product.I am hoping this resolves itself soon or will be forced to switch to another product. Apple keychain built in to iPhones and macs is pretty good and saved me many times with Norton is failing, but I wanted my security info on a separate service that is cross platform compatible.

Redeemed 42, Jun 29, 2022

Description

Designed to be easier than ever to use, Norton Password Manager for iPhone and iPad saves all your usernames and passwords and syncs them across your devices. With a new built-in password generator, you can create secure, unique passwords for all your accounts right within the app. Save addresses and wallet information like credit cards and bank accounts, so you can quickly fill out online forms for faster checkout when shopping.

You can even store secure notes, like frequent flyer numbers, so you always have your important information at your fingertips. Convenient PIN-based access lets you open your Vault faster from your iPhone or iPad. FEATURES • Helps securely store your passwords in an encrypted vault that only you can access • Built-in browser stores and helps fill-in your information • Saves addresses and credit cards for faster online checkout • Helps you create complex passwords with a built-in password generator • Stores frequent flyer numbers and other password protected notes • Secure mobile PIN lets you access your vault even faster from your iPhone or iPad After initial login, your passwords and other data are available even when you’re offline. KEEP YOUR PASSWORDS SAFE Keeping your information safe is a lot easier than you may think. A password manager will help lock down your accounts and save you from having to enter your login credentials every time you sit down at your computer. All of your logins and passwords are stored in a single, secure place. Password managers also keep your data secure by enabling you to use passwords that are as difficult to crack as they are to remember. Whether you’re at home or the office, use unique, complex passwords for your online accounts to protect all that you do online. Hackers have managed to penetrate the defenses of major websites, and will try your compromised information on hundreds of other popular sites, hoping that you used the same credentials more than once. PRIVACY POLICY NortonLifeLock respects the privacy of our users and carefully safeguards personal data. For more information: https://www.nortonlifelock.com/privacy