TotalAV

Name: TotalAV
Rating: 4.62418 (47497 reviews)

Utilities

View in App Store

TotalAV

Utilities

4.6

47.5K ratings

Age Rating

17+

Seller

Total Security Limited

In-App Purchases

$7.99 – $53.99

View in App Store

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User Reviews for TotalAV

My Rating

I started out really liking this app. I finally felt secure with my iPhone. All of a sudden the app started freezing on me or I can check on one thing and then it freezes also when I check on data breeches there’s no updates. I hope they can fix this problem soon.To the developers: I don’t know why this happened but with the latest Apple update it lost connection to WiFi and 5G very slow. I had to get 2 different replacement phones that did the same thing. Noticed that in setting the VPN was going off and on. I checked on line for this issue and said if I have a vpn app to delete it it should fix the problem. I deleted it and guess what? I’m back on WiFi. Yeah.

#1Fibergirl, Dec 24, 2021

To app developers

After the last updates I gave you a 1 but I had to do a work around, I have a 5 plus 2 account but am only using 5 (actually using only 4 at this time) afraid to build the last laptop since the update. As I work in IT and have a masters degree in IT I am only trying to get you revisit your last update. The initial problem of recycling the TotalAV affected the current OS of one laptop, one 2 iPads with the current iOS iPhone updates. Everything was fine but each day we experience errors. Tonight for example we had to remove and reinstall TotalAV on the same devices that we got working; the iPhone and one iPad. We did not check the other iPad or computer tonight. What we found tonight as we had before was we had to delete TotalAV app and reinstall.. please look this over, everything was solidly performing correctly until the last update release. Thank you

Alpha1AF, Apr 13, 2023

Watch your bank account

I downloaded this FREE app onto my phone last year (don’t even remember why), then deleted it within a day. I never filled out any subscription forms or agreed to any services. Just yesterday I noticed an automatic payment from TotalAV for 8.99$. I had to google what it was because I had no clue, and didn’t remember downloading then deleting the app last year. When I looked into my payment history, I saw that I’d been billed for this service every month (that isn’t even installed on my phone), since last January. When I remembered having briefly downloaded then deleted the app, I immediately became livid. I emailed customer service and got some generic response about introductory rates and payments going up, but their service was totally worth it, so I should be happy. Umm...no. Another email response assured me they were working really hard to protect my phone from viruses...but I wonder how they’re doing that when their software isn’t installed on my phone? I obviously need better security if a security company can take unauthorized payments right out of my PayPal account. Download at your own risk.

BethK628, Dec 23, 2020

Good stuff

This AV is nice. For one thing, most of the others say free download free trial. Fine. But the trials just tell you whats supposedly there but you cant delete or remove anything at all. Thats not a trial. But Total AV, you can actually use the program to rid your self of stuff. Maybe it was a dollar for all the features to try. But still, a dollar. I put it on my pc first. Then got a message its for mobile too. Yay. Cause the purchase gives you 3 devices to put it on. Seems easy to use and navigate, even the settings. I'm one of those that doesn't really leave comments, UNLESS I find something exceptional. Can not go wrong. Thanks TotalAV. From my PC and my phone. And tablet too. 😁

cymrych03, Jul 19, 2020

Scam Subscription:

I never signed up for it knowingly unless a download and install did it automatically without my knowledge. Today, I received an email stating they would soon charge me $119 to renew a subscription I never signed up for, can find no evidence of purchase and short of deleting the app, could find no way to cancel a subscription I don't have. Could not cancel on the site and iTunes store or any otherAapple subscription page list TotalAV as something I have but they claim they will bill me AGAIN! at the end of May. I called the number in the email notifying me of the bogus charge and I hear a message saying this number cannot be called or something similar. I've been on Apple platforms since 1985 and never have required any virus protection so why would I buy any? Bottom line: This feels like a scam. Delete the app and cross your fingers.

DannyK47, Apr 25, 2022

It’s great when it works

I suppose it’s a good VPN. I wouldn’t really know because most of the time it’s not on. Customer service is very difficult to talk to. I have a hard time communicating with them through messaging. It would be nice to actually talk to a human being. I suppose there’s a way to do that I just haven’t found it yet. Don’t really have too much trouble with it on the computer. The big problem is on my phone. Whether I’m at home or out somewhere else the VPN just disconnects from the server whenever it feels in the mood. And of course when I’m at home and it disconnects from the server I am also disconnected from my own Wi-Fi, so then I’m using data that I didn’t know I was going to use because I thought I was on my Wi-Fi network. So if anyone out there knows how to keep the VPN on through my phone for more than 6 1/2 minutes at a time I’d appreciate her comment.

jjhickcox, Nov 07, 2019

Amazing!

I have never before found an App that can so quickly and intelligently separate real “junk” photo attempts from true photos that actually are useful photo shots with true clarity of the intended subject matter! The App can clear out the junk in a matter of minutes, if not less than a single minute! The results, even when handling junk photos in the thousands that I’ve ignored dealing with; mostly due to their sheer numbers and repetition, this App can collect for removal - even the duplicates of duplicated junk almost instantaneously. The App shows me what junk photos it intends on deleting before doing so. I can review what photos (and their unintended copies the App has placed in a temporary file, and never, in my experience, are any of the App’s gathered photos selected by mistake, either. Plus, whereas over time or any other possible reason, the junk photos may have been initially captured and filed on my device absent any logical reason for the lack of order they appear in, the App can detect and group the junk photos by their likeness to one-other. Who’d a thought? LOL, such intelligence could exist in an otherwise low-to-no cost App. Especially one that works so well for someone like me who is clumsy at best with even the most user friendly of Apps on the market.

kotsunega, Feb 02, 2023

Criminals

My story is very similar to others in here. I never signed up for anything with these crooks. I thought I was getting a free app. Then the $8.99 charges started showing up. I never even activated anything!! My bank provided me with their phone number. I called and demanded a refund. The woman with a Jamaican accent tried to strong arm me into keeping the account… even going so far as to threaten that I would get a virus on my phone. For all I know she was doing voodoo against me as well. She was that creepy! No matter what she said I continued like a broken record demanding my refund. Now here we are 12 days later and no refund. I had to call my bank and cancel my debit card and get a new one in order to prevent these criminals from stealing any more of my money. Do not sign up for this app! And Apple you should be ashamed of yourselves for continuing to offer this criminal organizations app!

Leavo Matrixo, Aug 04, 2021

DONT LISTEN TO THESE BOTS!

I tried canceling my subscription only seconds after purchasing! The advertising was so misleading I ended up paying far more than 3$!!!! I am disgusted with the app creators. Apple needs to take them down. I have read many reviews of this app not working, people trying to cancel, and YOU CANT! It is impossible to cancel! So if you buy beware, you will forever pay for it. Apparently, this app hacks your devices and does absolutely nothing to protect them. I WANT MY MONEY BACK! Shame on you, fraudulent thieves! I have tried for several days to cancel my subscription. I paid for it BEFORE reading reviews, and from now on, I have learned my lesson and will ALWAYS check critical reviews from now on because those reviews are the most honest and written by real people !! The good reviews are just bots to up the rating, which is scandalous. You will have to change your credit card information ASAP if you already purchased. Because a few reviews said that they finally were “canceled” but still being charged. This app is a get rich quick scheme that this app creator is doing and a scam and dishonest!!!! Return my money at once!

LEX BEANIE, Feb 06, 2021

Ease of Use

I am a 65 year old next to illiterate, Grandmother of 6. I have been out of the workforce on a full-time basis since I was in my thirties. My main use of the computer lately has been paying bills, communicating with family and playing games. I had not attempted to download this program since finding out about it several months ago because I was afraid it would be too difficult. Tonight, I decided that the worse I could do was to freeze my computer up! I must say I have been pleasantly surprised by the ease of installing this program! Hopefully others will use this program to prevent their computers from being infiltrated by hooligans content with preying on others!! Thank you so much!!

Nene King, Aug 14, 2020

Description

At TotalAV, Protection is our Priority. Our app for iPhone & iPad helps to keep you safe from web cybersecurity threats with dangerous website blocking, VPN protection for Public Wi-Fi security, as well as anti-hacking alerts for website data breaches. The full list of TotalAV Mobile Security features includes: Smart Scan Data Breach Check Photos & Video Cleanup Duplicate Contact Finder WebShield (PREMIUM) QR Code Check (PREMIUM) Private Connection VPN (PREMIUM) TotalAV Free Features include: Smart Scan Alerts to pending iOS Security Updates Checks device PIN, Touch and FaceID is enabled Security tips & suggestions Data Breach Check Check if your email address is included in any data breaches Stay alert to any personal password exposures Prevent the chances of identity theft Photos & Video Cleanup Free up space on your device Clear duplicate and burst photos with ease Remove unwanted screenshots Duplicate Contact Finder Finds & merges duplicate contacts Tidies up contact lists Manages multiple contact sources like GMail & iCloud TotalAV Premium Features include: WebShield Block dangerous websites Applies across all web browser Apps Prevents social engineering attacks QR Code Check Blocks dangerous websites hidden in QR codes Prevents QR code Phishing Private Connection VPN Stay safe on Public WiFi Stop hackers watching your online activity Why not sign up today and claim your free TotalAV protection check-up, it’s quick and easy!

We will check your device and identify any protection concerns present along with assessing your devices overall security. By signing up to a premium account you will be able to activate your subscription and enable our powerful features. Payment will be charged to iTunes Account at confirmation of purchase. Accounts will be charged for renewal within 24-hours prior to the end of the current period, at the same price. No cancellation of the current subscription is allowed during the active subscription period. About TotalAV Subscriptions: Renewal of your annual TotalAV subscription is automatic. You can cancel this automatic renewal at any time, at least 24 hours before the end of the current subscription period Payment is charged to your App Store Account Subscriptions are managed on iOS devices by tapping Settings > tap your name > Subscriptions. You will be able to see when your next payment is due, or cancel your automatic renewal. Privacy policy: https://www.totalav.com/privacy Terms of use: https://www.totalav.com/terms