Icon Square Team

Square Team

  • Business
View in App Store

Square Team

  • Business
20.6K ratings
Age Rating


Block, Inc.
View in App Store

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User Reviews for Square Team

Super intuitive, easy to use

Wonderful app, definitely does everything it was designed for smoothly with incredibly well laid out pages. HOWEVER I also have to use Square Appointments and I wish that I did not have to switch back and forth a dozen times just to have the calendar and its tools. However, I understand that’s not what this app was designed for and otherwise deserves 5 stars. I just wish there was a way to enable the tools from other apps so I can just use this one and not have to switch back and forth.

01632610&44, May 19, 2020
Can’t log in if you’re a minor

So the app is great and seems to work pretty well other than the fact you have to be 18, being 16 and having a job where this is used is hard to get logged in and get your paycheck. To get logged in being a minor I had to have my employer enter all my banking information and basically create a whole new account it’s frustrating that I can’t create it myself and had to give someone else my bank account info. I would love the app if that changed bc so much if part time workers are 16-17 years old and having to go to your employer to get it set up is a pain.

Allienene, Aug 11, 2020
Square Payroll: Predatory and No Cust Service

Beware of square payroll. This company is predatory. During tax season of this year I asked for an independent contractor’s 1099 to be updated due to monies paid prior to using square payroll. Via email the customer service rep was responsive and helpful. I completed the excel spreadsheet as per their directions, then I received a $150 invoice from Square for “labor” even though the update amount was LESS THAN $200. When I called customer service and asked the square NOT submit this 1099 to IRS because my accountant would handle this contractor’s 1099–10 minutes after calling and sending an email—it was submitted. Now, my business has until Jan 31 to submit the amendment (at a cost to my business!). I have tried chat messages (for 1 hr), multiple calls to the payroll team, escalating it to a supervisor (the rep stated “no one will probably call you back”—and they were correct!), and many many emails. I have been shafted by this company and I will soon close my account and go with a more established payroll service like QuickBooks Payroll or ADP. They will woo you, wine and dine you to get you to sign up. Once you do…they will ghost you just like a date you met in the club. Avoid at all costs.

gmLady, Jan 30, 2022
Needs immediate improvement!

Square is extremely helpful to clock in and out with my unconventional job. However—the sign in process is extremely irritating. I can always count on this app signing me out each time I work, either when I’m about to clock out—which doesn’t make sense since I am signed in & clocked in—or when I need to clock in for my shift. It will say “Account is Inactive” (which again, makes absolutely no sense), then it makes me manually type in my login, which makes me late to start my shift. To top it off, there is inconsistency with the next step. Every time I have to manually type in my login, it will take me to a screen with “My Business” and other stuff which has nothing to do with me. Additionally, I wish there was a way to delete my previous employer. I am really happy with the overall function of the app itself, as clocking and in out its easy and the hours are tracked down to the minute!

kinda disappointing please fix, Dec 13, 2021
Nice app, when it loads

All I want to do is clock in, but that's not possible unless the app can load. Each week, the number of times when it just won't load goes up. Some mornings I have to close and reopen it four or five times, and even uninstalling it isn't a guaranteed fix. Someone in management is cutting corners and I'm going to lobby for us to get a time clock with punch cards if they don't fix this soon.I did try making contact, but not surprisingly there is a crap AI interface, and when you can reach a human I hope you're not hard if hearing or that you have any trouble understanding accents. I'm not going to spend my time waiting on hold or asking the rep to repeat, and I see others also have problems which means it's not just me.

Otherlleft, Jan 09, 2023
Bring back the Touch ID Sign In!!!

Great app helps me clock in and out no problems. My only complaint is that I no longer get the option to use the Touch ID to sign in and I have to manually type my info every single time. It’s becoming rather frustrating! I’m keeping the 5 star review to be nice but another week of typing that info in 4 times a day and I’m going to delete the app

PrincepeJames, Sep 27, 2020
Great app, with one issue

Great app! Before my phone updated, it opened up with Face ID no problem whatsoever. Now, when I try to log in to clock in or out, almost every time it tells me I’m logged out due to inactivity. I’m usually busy when clocking in or out so to stop to type everything in when I expect it to use my face to open the app is just frustrating every single time. Otherwise I love this app. It’s simple, tells me what I need to know, and is transparent. Please fix the Face ID issue.Edit: I’m not sure why it constantly logs you out. Even after a 7 hour shift. The whole point of this is convenience, and it’s extremely inconvenient to have to log in EVERY TIME. What’s the point of Face ID if it isn’t going to do you any good? And it doesn’t save your password (for obvious reasons) so when I forget to clock out, and do it on the road, I have to pull over to type everything in, when my face could do that, and then it’s just one button click. Please fix!!! 5 stars once you do.

qwwerrrttyyyyuuppcns, Mar 25, 2022
Has good features but the software needs work

Logging into the app there are issues.My company recently was bought out by new company that uses square. Having been employed by my old company that used square teams for employees, when I try to log in to my new company using my same email, it defaults to my old employer (even though they have deactivated me as an employee). There is no option in the app to switch to my new employer. Therefor, I cannot clock in, log in to see my schedule, or look at my timesheets. Another thing is that when you go to log in with Apple keychain, there is a glitch with your password where it auto populates but you have to erase the last character and re-type it. This only happens in square teams app. Not a huge deal but still something that could be adjusted.

renee word, May 08, 2023
Stop doing crappy updates

Stop doing updates that mess everything up. I’ve been waiting 2 weeks for you guys to fix the problem the square app and the square team app are having. If you can’t fix it, why don’t they just remove the update? It shouldn’t take this long to fix an application. I’ve never experienced such a hard time with any other app. I call and there is no ETR? Are you kidding me… FIX THIS PROBLEM PLEASE FOR THE LOVE OF EVERYTHING HOLY!!!!! I guess I’ll just keep calling and writing reviews until someone does their job!6/5/23Fixed partially but is still glitchy. Has log out due to inactive account for a few seconds before going to my employee square payroll. Also, the pull my pay early portion had been working correctly and all of a sudden now it’s not.

Samanthaspero386, Jun 05, 2023
A nightmare

Hasn’t fully worked since my boss and I fully transitioned to digital. Doesn’t let me log in. Error always popping up. Or it lets me log in and all the screens are blank. Won’t show me my schedule, my pay check: won’t let me clock in or out from my phone even tho my boss paid extra for the feature. Deleted it and redownloaded it, hasn’t fixed itself. My boss has to still manually clock me in and out. Every day for a week now it either stuck on a loading screen or a blank white screen. She paid extra for garbage. App doesn’t need any updated phone doesn’t need any updates. Idk how this app has such a high rating. My boss wishes she could get her money back since it won’t work for her main employee and she was just trying to make my life easier. It crashes every day, and doesn’t work. Do better square, people are trying to have faith in you.

Scarletmarkiewicz, Jan 16, 2023


Square Team app is the one place for your team to communicate, manage schedules, access timecards, and stay in sync — all on the go. It also allows them to see their hours worked, breaks, overtime, and estimated pay. Your whole team can chat using real-time messaging and employers can send out important updates and announcements so the whole team stays in the know.

Team members can see when and where they’re scheduled to work, pick up open hours, and make sure their work schedule fits with their personal one. It also allows them to see their hours worked, breaks, overtime, and estimated pay. Built for businesses using Square, the app enables employees to clock in and out on their phones instead of at the POS, which saves time and eliminates the need for team members to crowd around the POS to clock in. Employers can manage teams more easily, adjust schedules, and empower their employees by putting critical shift information at their fingertips. And if team members are paid through Square Payroll, they have access to their pay stubs and tax forms right on their mobile phones. Home Screen • Clock-in: Team members can clock in for an upcoming shift directly through Team app • Weekly Snapshot: Team members can get a quick snapshot of when and where they’re scheduled to work • Estimated pay: Team members can also see hours worked, breaks, overtime, tips and estimated pay Messages and Announcements • Messaging: Real-time messaging for the whole team, eliminating the need to share phone numbers. • Announcements: Easily broadcast important announcements, news, and updates to everyone on the team. Shifts • Team-initiated scheduling: Empower your team to request time off, swap shifts, and claim open shifts directly from the Square Team app. • Timecards, schedules and estimated pay: Team members can view timecards, scheduled hours, and view estimated pay. • Clock in and out: Enable team members to clock in and out, take breaks, and get notifications. Payroll • If team members get paid through Square Payroll, they can: • See estimated earnings, even before they get paid • Get paid faster via Cash App • Download tax forms • Update their bank account or personal details • And all staff information is stored securely Team Management • Quickly see all of the team members at your location, edit team member information directly in the app, or resend invites to the team. More • Team members can update personal and account settings on the go. Download the Square Team app and invite your team members now.

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