Square Invoices: Invoice Maker

Name: Square Invoices: Invoice Maker
Rating: 4.84787 (68923 reviews)

Business

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Square Invoices: Invoice Maker

Business

4.8

68.9K ratings

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Seller

Block, Inc.

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User Reviews for Square Invoices: Invoice Maker

Take my advice

As a small business owner for the past 15 years I have been back-and-forth with many different Merchant Services never has it been a good experience it’s always been a combination of some company not being as bad as the rest but there was always something out there that just made it not convenient. so attempting to use Square as a temporary solution while searching for another Merchant Services was a trial because they don’t lock you into a contract and I have to say based on the ease of use, and the transparency of this company, the app, website, everything! it is such a pleasure to use. I actually smile when I open and invoice to start using it and that has never happened with previous companies.I guess it’s true. You have to know from experience when you have something great in your life. You appreciate it so much more when you have had to deal with bad service. Shady contracts and hounding sales people. We are very happy with Square and we can see that we will likely be using them for the duration of the time that we own a business.Thank you Square for creating transparency and user friendly applications that don’t need coding or waiting to get through to a tech because you change prices on your store or field use. Wonderful company. Wonderful service.

7Kakamora, Apr 22, 2022

Awful

They are holding the money .. won’t release it concerning my very first invoice.. then states it because of chargebacks that’s don’t even exist on the account . Deactivated my account over one invoice .. I was only using the app as a means to create an invoice for professionalism .. and the means to send fund through it was a plus. Not only have they deactivated my account but are attempting to withhold funds from the client and myself. Stating that they will give it back sept 27th. As if it makes a difference to release the funds as of July 1 and sept 27th. My clients wedding who is also my best friend .. is aug 22nd. And there’s nothing bad even happening on the account and the amount was only a little over $500. In this invoice I even broke down what was being spent and amount concerning her table decor. I spoke with someone in salsa because the system won’t allow me to speak to anyone else. And Landon told me that square was supposed to send review documentation. It was so pleasant knowing what square was supposed to do. I wish that would have helped me today . Also Landon does not have any contacts to transfer to a supervisor and can not do a soft transfer to transfer me to another human. I called 16 times.. selected sales twice and for Landon twice. He informed me that he can’t go get a supervisor because he is at home. Square ruined a woman’s wedding and my first business transaction. .. I couldn’t be more disappointed..

Antwan07*, Jul 01, 2020

If I can give it zero stars I would!

Now let me explain. Two weeks ago I started using square . I sell jewelry from home and needed an app that would help me with invoices . A friend of mine told me to use square. She’s been using this app for two years with no problem, so I took her up on it and decided to use square . Two weeks in and 21 invoices sent, I get a email stating my account is under review! I was mind boggled . I emailed them and no response, called and I wasn’t able to get a live rep to speak to. Next day, I get 2 invoices and waiting on 21 more to come within the day. As soon as my two invoices went in my account was deactivated!!! dEACTIVATED! With funds in my account. I get an email stating my account was viewed and square no longer will have me as their customer!! I have emails from them if you don’t believe me. I email, call, write to them on Twitter, IG and Facebook and I was blocked!! I’m a mom of three with multiple health conditions and on chemo, I was just trying to make extra money and do what I love best, socializing with the community . I never violated anything, I spoke with a lawyer and they’re going to take action. Now I have to wait 90 days to get my money “back”. I researched square and they have so many complaints with the same issues. They’ve been on the news for scandals and holding peoples money. Please don’t join them, my friend deactivated her own account after reading up on them as well. Good luck!

chrissy glam, May 01, 2020

All in one

I’m loving the square up app the invoices is great. It keeps track of everything for me as far as I can make a template for my most booked services so I can put together new invoices more efficiently. It keeps track of start dates when the invoice is sent when my payments are laid out I can remind my clients if they have missed a payment or if there is one coming. I can offer payments that I accept to make it more convenient for clients to pay me. This app is so well rounded I love it it co era everything. I can make an estimate if it is accepted I can turn it o ed to an invoice I can attach a square contract that I choose from one of their templates or can make my own contract. I also can add attachments to the invoice like if there is communication between my clients and I I have been attaching a copy of the correspondence for my records and any note or reminder to sell in the future. They have it all at square and I’m going to excel at using the features for my convenience and clients together.

dank0116, May 02, 2023

Arbitrarily holds your money hostage. Negative stars! Terrible.

I setup this app to conduct a couple sales transactions as a test bed for possibly using it for a business I’m building. Very first sale went through fine, but even though I had “successfully” linked my checking account at setup, Square would not release my money for transfer. First it supposed to transfer the next day, then the day after, then the next, then all of a sudden the transfer was suspended pending additional review. The whole time my money is just stuck in Square limbo. Then they asked for a bunch of very personal documents like months of my private bank records and invoices for the items from the manufacturer for items I was selling.. All so they could decide to release MY money they were already holding. Seriously?!? What a joke. I ended up refunding the money and luckily the buyer was cool enough to redo the transaction through a different processor after they had already received the items. That could have ended very badly for me. Btw, the other processor did the transaction flawlessly and transferred the money into my account the very next morning with no drama. Never again Square. Terrible.

JB Drinks, Jan 31, 2020

Disappointing

I rarely write reviews, but I’m so disappointed in this company. Our business had a customer who reversed their payment that they made to our company through Square via their credit card. They contacted their credit card company and made up an absurd lie to get their money back. I disputed the payment reversal and provided all of the documentation for the services they received INCLUDING a signed contract by the party. Despite me sending proof, Square was unable to get our money back and refused to continue to fight for us. Now we are having to take the customers to court over something that should’ve been a no brainer to get our money back. To top it all off, Square has now informed us that they’re keeping a portion of any of the profits we make for at least 60 days because of this ordeal. I still have yet to see them release any of the funds they’ve already kept from us after the 60 days. Once our current customers have finished paying their payments to us, we will absolutely be dropping this service and never returning. If you’re thinking about using Square, I highly encourage you not to. Sadly, I used to refer people to this service constantly. Never again.

MichelleNicole85, May 08, 2023

Square is awesome!

I love square. Simple, quick, self explanatory! I’m not good with technology. This system is so easy to use I learned it as I’m setting it up. It was so quick to pick up! I love that I can do what I need to do for my business and I love that square will offer loans, and debit cards, savings, etc. I use this for all my companies. Love it love it love it. The price is a little high, but this is the only issue! I know a few systems that are much cheaper that I can use and thought about using but I am already familiar with this one, and it’s too easy! If I switch it will be bc the fees are much cheaper with the other companies, not bc I don’t love this system. We’ll see! But I wouldn’t change bc I dislike this one! Who knows, maybe if I switch I won’t like it as much as this one. And switch back or I will use both. I hate to give this up. Also, in order to qualify for a loan, it takes too long to build up. Square should offer the loan much quicker so companies and new businesses can build up faster and be able to get the company going and then pay it off. Those are my only 2 issues with square. Other than that, I love love love it and wouldn’t want to change anything!

MrsKristieS, Jul 28, 2022

HORRIBLE IF YOU MAKE OVER $25k monthly

My small business makes $50k+ sometimes on a good month and $35k on a bad month. The first month with this app I had a cap put on my account of $25k a month when my business clearly made more. They said it was “risk management” to be sure no invoices are disputed. IVE NEVER HAD A DISPUTE , not one TIL THIS DAY andIt’s been 8 months with them. I was told to email for a reuqest in increasing I have done that. I’ve emailed over a dozen times for a request in increase and it’s unbelievable to me that literally, no lie or exaggeration, NO ONE I mean no one had got back to me. I’ve called multiple times to put in a request for a call back and still no one has got back to me. It’s crazy to me that such a big company is so unprofessional and had no protocol actually in place for things like this. I’ve had to integrate QUICKBOOKS invoicing into my billing system because of this cap and let me tell I’m SO MUCH HAPPIER WITH THEM!!!!. They have no caps at all and everything is done with one app. They even give you advances on qualified invoices (if needed). Quickbooks doesn’t put a cap on how much my small businesses can make :) Now I only use square platform for last resort invoicing. Sad because I never wanted to use quickbooks and wanted nothing more but to stay with square. I even reached out to them on twitter!! Haha. Still nothing , SMH !!

Theylove_CC, Feb 06, 2022

Square has become a train wreck!!!

I have been happily using square for many years but lately they have become an intolerable mess. I opened a new company and had planned on using squares add ones on my website like appointments, payments, invoicing, etc. BIG MISTAKE! None worked well and the invoice was the worst. Square collected the money from the customers but never deposited the money in my account. When I contacted them they gave me the never ending run around and implied that I was lying. I accumulated documentation proving they had in fact collected the money from my clients and deposited it into their account but not mine. When I contacted them again they locked me out of my account and refuse to deposit my money. At this point I think my best option is to file a wire fraud complaint with the FDIC. I have been notifying people I work with who use square and it appears I am not the only one having problems with square collecting and keeping money that is not theirs. I’m going to social media to see how widespread this issue has become and suggest anyone using square check you bank account diligently.

Thor Zean, Oct 13, 2021

Best system ever!

We use the Square Estimates on a weekly and sometimes daily basis. We also use the Square card reader system for all of our card transactions in the field and even for regular invoicing for cash and check payments. Great system for record keeping, you can find an invoice via a name or even an item so it’s really easy to go back and find previous invoices and it keeps track of your repeat customers transactions.You can pull a report on any user at any time to see how many sales for the day, week month and year. Estimates is extremely helpful. You can make an estimate via the app when mobile or from your desktop or tablet. The Estimates App syncs with the standard Square app, all you have to do is log in and it’s all on the same cloud. We use all Apple devices and sync with each other so really easy to pick up an estimate or invoice from any device. You may have generated an invoice or estimate on let’s say your phone and not your tablet, just log in and it’s all there. Highly recommend for the small business owner or big business. Fees are pretty well rounded and fair besides we will typically add the card fees into our pricing. Whether you have a brick and motor/store front or mobile business there are options for all. We use the contactless chip reader and save about 1/2 a percent on fees. Using the Square system is one of the Best decisions we have made for our business!

zheroux, Oct 31, 2020

Description

Square Invoices is a must have invoicing solution to run your business: invoice and estimate maker, and a secure, fast payments system. It has everything you need to run your business on the go: invoicing, payments, automatic reminders and real-time tracking and reporting. It’s all in one app, and there are no monthly fees.

Bill customers with a simple invoice app that also makes sending estimates or requesting deposits easy. Access Square Invoices on your iPhone, iPad or desktop. ► INVOICE AND ESTIMATE MAKER Send professional invoices and estimates in three simple steps: just enter your customer’s email, the amount, and hit send. Customise the look and easily attach photos, contracts, or receipts. ► ACCEPT ANY KIND OF PAYMENT Cut collection times from weeks to days by giving your customers more convenient ways to pay—no more stamps or envelopes. Customers can pay online or in person with any major debit or credit card, Apple Pay or Google Pay, cash, check or ACH Payment. ► REACH CUSTOMERS MORE EFFECTIVELY Send invoices wherever your customers prefer—email, URL, text / SMS, manually through any messaging app, or print out a hard copy. Customers can easily pay on their phone or computer from anywhere. ► AUTOMATIC REMINDERS AND TRACKING Stop chasing down payments with automatic payment reminders and transparent tracking that tells you the moment each invoice is viewed and paid. ► FLEXIBLE BILLING Get paid on your schedule by requesting a deposit or setting up recurring invoices for weekly or monthly billing. Customers can also authorize Square to securely save their payment cards on file to be charged automatically. ► INSTANT ACCESS TO FUNDS Access your funds in real-time with the free Square Card or deposit instantly into your bank account for 1.75% of the deposit amount. Next business day deposits come standard. ► NO MONTHLY FEES Send unlimited invoices and estimates free with no monthly fees. Just pay 3.3% + $0.30 for card payments processed online. Collect ACH payments and pay only 1% per transaction with a minimum fee of $1. There are no fees for check or cash payments. Whether you are sending a quote to confirm your next freelance job, requesting a deposit for a custom order, or billing for your contractor hours, Square Invoices is the all-in-one app for your payment and workflow needs. Download and set up your account in just minutes.