Icon Square Payroll

Square Payroll

  • Business
View in App Store

Square Payroll

  • Business
4.8
5.5K ratings
Age Rating

4+

Seller
Block, Inc.
View in App Store

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User Reviews for Square Payroll

1
Not delivering what they promised at all!

They promised it would all be automatic and easy. Everything went smoothly for one month and then I started receiving emails that it wasn’t working and that my state taxes would have to be refunded back to the state and that I would have to figure out how to do it on my own. WHAT A NIGHTMARE!!! Now I have more headache than ever before. Now not only do I have to find a new company to handle this, I have to fix all of your mistakes! So upset and disappointed! And where is my refund ?? Since you didn’t provide the service you promised.

Alfreiah, Oct 26, 2018
1
I want to love it but I don’t

The idea of an app is to make life easier. At the touch of a button you have what you need. Except this app is just a headache. When my employees login at 11, my app says they clocked in at 8. They clock out and the app doesn’t clock them out until hours later. I have contacted support and was simply told we must be in different time zones when we are standing side by side and all devices are on the same time and internet connection. Then you can’t see time cards until the previous week pays out, so when they tell me their timecard is messed up (which they can’t fix themselves) I have to wait until the end of the week to fix it because I can’t access it before then. When I finally see the time cards and they’re completely wrong because of the time difference, it’s a disaster. This app is painful to use and I am not at all happy with the experience of having payroll employees.

Caisss, Mar 27, 2021
3
Needs better functionality!

I love using Square Payroll on a desktop, but I need more from this app than what it can currently do. My payroll week ends on Monday. It’s Wednesday, and I can only see Timecards from Monday and back. Where is Tuesday and Wednesday? I can’t edit a time card punch for either day, which is super frustrating. I also can’t run payroll from my phone because we tip out on payroll and I can’t add those in on my phone. I’ve had to run payroll late a few times because I wasn’t sitting in front of a PC. I tried to go through Safari on my phone and the screen won’t move over to the Paycheck Tips area, so again, that doesn’t work either. Please make these items available on the app!!

Cblwolf, Mar 04, 2021
1
Disappointing (Could be amazing, falls short in one key area)

I’m not one to give 1 star reviews. This app need some serious love from developers to make it usable. I can’t even press on the buttons. I have to offset pressing by like 1” and it’s slow and clunky. Beautiful interface, beautiful concept. Please make this work the way it should. Make sure you test on ALL iPhone models. Mine is iPhone XS not sure if it’s a screen resolution or size thing throwing off the capacitive touch mapping. Right now this is UNUSABLE. Also the web app seems to fail login from safari no matter what even when I use the correct password. This is infuriating.

Danial Jackson, Apr 19, 2019
5
Square is amazing

With the use of the Square app I just started a small business and square has made my life so much easier when I pay myself it automatically pays taxes does all the paperwork for my employees this app is amazing oh I would recommend it to anyone looking for a card processing service square is the best 2022

dfghhuh, Oct 06, 2022
1
WOW Horrible APP I expected more from Square .

I signed up for this App to do simple Contractor payrol . and wow i have never seen a more confusing app than this . I mean come on Square i had faith in you before this . All i wanted to do was pay a contractor and it is asking me for “Hours “ and there is NO way to bypass that . Iam paying a truck driver and He “DOES NOT “ work hourly . No way to bypass that .My second problem was I am trying to CANCEL and when i got to payrol setting and scrol down as stated in ur support page THERE IS NO OPTION TO CANCEL. A big company as square can’t figure out a simple Payroll APP? 🤷‍♂️... I had more faith in your company before this .

Leeburn22, Aug 09, 2020
5
Love payroll app!!

I had started doing payroll on my phone, but at 1st I was using the website on non-mobile and couldn’t see everything. Then I just did payroll on the new payroll app and it was so easy. I love the payroll app. Square is totally mobile with all I need to do now. Thanks square for always being awesome and growing to fit the needs of my business! 8 years with square and I’ve never had to call for help. Everything square makes is just so easy to operate!

Libbys Massage, Jul 01, 2019
5
Suprised

It seems like there has been updates that have greatly improved the app. I can easily edit an employees hours if they made a mistake on their time card. Stop an automatic payroll, manually pay, pay off cycle, and edit any of the employees information directly from the phone.

LongJ88, Apr 21, 2021
1
Glitchy, frustrating and disappointing

The part that is most disappointing is that this app has many of the functions I need and want in a payroll app. However, when you input data for team members, the app freezes. Additionally, I have a lot of part time hires (as an employer) and square sends my new hires an email to sign up. Every single one of my new hires reports some kind of problem signing up, from glitchy freezing and subpar processing of personal data. I’ve gotten to the point of telling all my new hires not to use the mobile app when submitting data for payroll and direct them to use the desktop version. However, when they use the desktop version they constantly encounter the “uh-oh, something went wrong.” I don’t have time to hold each of my new hires’ hands and walk them through troubleshooting signing up. I need something that works consistently and across the board for my team. I’ve been super disappointing and am now considering changing my payroll service (which is a nightmare in itself). Square better fix these issues pronto or you’re going to lose my business.

TigerRaiders, May 20, 2019
5
Square Payroll is Great

Having come from a 30-year background in payroll management for a large company I was dreading the prospect of going through the process again for 11 part-time employees. No worries: since my square time card system and payroll are linked, payroll , from managing time cards , direct deposit , tax payments and reporting , deductions and all that goes along with payroll has been perfect. In the payroll world, that’s a big ask. The added benefit of being able to add employees and now adjust time cards on the app is a great addition .

Topolino-Man, Jan 20, 2020

Description

Access affordable full-service payroll, built by Square. With this app it’s easy to pay W2 employees and 1099 contractors in just a few taps. Use the app to import timecards or enter your team’s hours, then let our team of specialists take care of the rest—we pay your team, file your payroll taxes, and send your tax payments to federal and state tax agencies.

You can setup your account directly within the Square Payroll app in just minutes. Whether you’re paying your first employee or switching from another provider, we’re here to make payroll the easiest thing on your to do list. With Square Payroll you can: - Pay hourly and salaried workers. Your team gets paid via direct deposit, check, or deposit to the Cash App or Cash Cards. Subscription includes unlimited payruns each month. - Never worry about tax compliance again. Square handles all your payroll tax filings and payments and provides quarterly and end of year reports like W2s and 1099s - Save time by importing timecard hours and tips from the Square Point of Sale app or other leading timecard apps - Track sick leave, paid time off and overtime - Manage pre- and post-tax deductions - Let team members set themselves up with online accounts - Set up Automatic Payroll and let payroll run itself - Access affordable benefits plans for you and your employees, including health insurance, 401(k) retirement plans, workers compensation and pre-tax spending Square Payroll starts at just $40 per month. With fair and flexible pricing, you’ll only be charged for the employees you pay. There’s no monthly subscription if you’re just paying 1099 contractors - it’s just $5 per contractor you pay each month. Available in all 50 states + DC. Learn more: squareup.com/payroll

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