LastPass Authenticator

Name: LastPass Authenticator
Rating: 4.57266 (8717 reviews)

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LastPass Authenticator

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4.6

8.7K ratings

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LogMeIn, Inc.

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User Reviews for LastPass Authenticator

Works great, sync to cloud and stop having to reset every time you buy a new phone.

There are definitely a few things that could be better like shared codes so I can give access to my wife for shared accounts. Or group accounts so I can separate my work and home accounts. But honestly anyone who’s ever had to re-add all their two factor accounts because they bough a new phone lost their old one etc, this will save you time and a ton of frustration. The biggest bug I’ve seen is related to using it on multiple devices and the sync between those devices can be a little bit of a headache. But seeing as most multi-factor tools don’t support multiple devices this is what it is.

Barbario, May 28, 2022

Fix the Workflow

I use LastPass heavily personally and within enterprise and would love to get push to accept on Apple Watch. Other multi factor services have this and I think its time for LastPass as well. Currently I get the notification on my watch but I can only deny the request. An app or the ability to accept it from the Watch is so natural.-6/1 I am still waiting for this to get fixed.The workflow for accepting 2 factor requests needs to be streamlined. If you are going to put an accept button in the notification let it authenticate with faceID and be done. I have to then authenticate into the app and then press a green Check button which is just cumbersome. I use Okta Verify at work and they have nailed it. Please take the constructive feedback and make the user experience the best it can be!

darkr3lic, May 31, 2018

Wishing for more

There isn’t much to an Authenticator app from a user’s perspective. This one certainly seems to be on a par with the other ones by the big tech companies. If you are a LastPass user, this is the Authenticator for you. It works seamlessly with LastPass. It would be nice if it were integrated with the LastPass app instead of being separate, but that’s probably more complicated with multiple devices and all. Anyway, my biggest beef is with all Authenticator apps, namely that the one click option to accept authentication only seems to work within a given ecosystem. It would be nice if we could get rid of the silly temporary 6 digit codes.

I N G O, Jun 02, 2022

Unreliable and Buggy

I started out using the free version with only a half dozen of my passwords recorded in the app. It seemed to work well during the few months I was testing it so I opted for the Premium paid version. I went full in using the app on my iPhone and the browser extension on my desktop computer. All seemed good for a few months then the browser extension just stopped working? I tried everything and eventually had to uninstall and reinstall the browser extension…but then I had problems with syncing between the iPhone app? So I uninstalled the iPhone app and reinstalled it and all seemed good for a week or so then the same issues started again?? I attempted trying to resolve the issues with customer service but it was quickly apparent that they would not be able to resolve my issues. So, only 2 months into my Premium subscription I have a “paperweight” password app that I can’t reliably use…and LastPass doesn’t do any refunds!! Oh yea, It was nice when it actually worked as advertised.

Joe Bert Jr, Jun 02, 2022

Generally works well but some improvement would be great

Overall, this works well, but there are some improvements that should be made. For example, I had it set so that you needed face ID to open the app. However, that meant that I could not tap the approve button on my watch. I would hit the button and nothing would happen. It took me a very long time to figure out why that wasn’t working. I was quite frustrated that this was not better explained. In addition, it’s very convoluted when I try to log into LastPass on my phone I don’t have to go to the Authenticator and then go back to LastPass and I end up frequently (or so it seems) having to do this several time. There must be a better way to do this.

Kasper the daiichi, May 26, 2022

Awesome!

I have used about 3-4 other password managers. I use them both on windows as well as iOS devices. This one is HANDS DOWN the absolute best! It works flawlessly and will auto fill on both windows and iOS. I used Dashlane for a long time but more times than not, it would not catch a new updated password even though it said it did. So I was locked out of a regularly used app… not good. The neat thing about this one besides being a fair price is that it comes free with a subscription to Webroot AV. I use that both at home and work. It’s lightweight and cloud based and has great protection. The big A online store has the best prices on that. I am a 30 year IT veteran so I feel like I am well positioned to evaluate this product. Hope this helps you in your search.

OrangeWing, Jul 16, 2022

Problem with notifications

On previous versions of LastPass Authenticator, it was still functional even when notifications are disabled. However, with this exact release of this app, it stops functioning when notifications are disabled. (When notifications are disabled, the app shows a screen that asks you to enable the notifications. That screen will always be there until you enable the notifications.) Plus, even when notifications are enabled, the app still sometimes acts like notifications are disabled even when that’s not the case. When this happens, you need to close and reopen the app repeatedly until it starts functioning correctly. Is this normal or is this a bug? I personally prefer to use LastPass Authenticator when notifications are disabled. This new version of this app totally ruined that.

Sammycat2005, Jun 03, 2022

Don’t use this app if you have an Apple Watch

Beginning about three weeks ago, roughly mid July, 2021, a nasty bug surfaced which deletes all of your accounts stored in the authenticator and resets the app, after you respond to a push notification on your Apple watch. Sometimes, even though you have cloud backup enabled, you can restore from that backup and other times not. Furthermore, LP engineers are unable to restore the data if your data is deleted from the cloud. This does not affect your LastPass vault itself, just your ability to use two factor authentication with the LP Authenticator. Let’s hope they give this fix the priority needed, because the app is basically unusable if you have an Apple Watch paired to your phone. Also, the settings button disappeared from the app so there’s no way to turn logging on to report or troubleshoot the underlying issue if the restore from cloud backup fails.

WaltConstantine, Aug 09, 2021

Best of mobile authenticators, still a lot of room for improvement

Just added support for iPhone X, which is great. But it would be more functional and helpful to have Apple Watch support so that I could look up Authenticator codes without needing to take out my phone at all.However, my biggest gripe is with the way back up and restore is handled. While you’re back up will automatically restore when you sign into LastPass, push notifications remain broken. The process to fix this requires reregistering the Authenticator with your account and is very tedious and difficult to find on the LastPass website. It seems to me that it back up and restore is already supported in the Authenticator, that one would desire to also resume push notifications with a restore. automating that process would easily help me bring this up to four or five stars.

xpxp2002, Dec 01, 2017

Needs improvement

Important: this review is for LastPass Authenticator, not LastPass itself. I’m happy to say that the problem I describe below has been fixed, so I am updating my review to 5 stars. I’m leaving this problem description in case others had the same complaint, but it has been fixed. You can use a passcode if TouchID doesn’t work due to wet hands etc. Authenticator used to be better. But now, I am forced to use either a passcode or Touch ID to verify. I would strongly prefer to be able to use either, since Touch ID is usually faster, but may not work due to sweat or cold weather. I happily use Authy for most of my second factor needs. The developer responded saying I can disable PIN & Biometric login, but that’s not what I want. I want to use TouchID normally with PIN as a backup. A previous version of LastPass Authenticator supported this, but the current version does not.

yzzyx, Jun 11, 2022

Description

LastPass Authenticator offers effortless two-factor authentication for your LastPass account and other supported apps. With one-tap verification and secure cloud backup, LastPass Authenticator gives you all the security, without any of the frustration. ADD MORE SECURITY Safeguard your LastPass account by requiring two-factor authentication codes when signing in.

Two-factor authentication improves your digital security by protecting your account with an additional login step. Even if your password is compromised, your account can’t be accessed without the two-factor authentication code. You can even mark a device as “trusted”, so you won’t be prompted for codes on that device while your account remains protected by two-factor authentication. TURNING IT ON To turn on LastPass Authenticator for your LastPass account: 1. Download LastPass Authenticator to your mobile device. 2. Log in to LastPass on your computer and launch “Account Settings” from your vault. 3. In “Multifactor Options”, edit LastPass Authenticator and view the barcode. 4. Scan the barcode with the LastPass Authenticator app. 5. Set your preferences and save your changes. LastPass Authenticator can also be turned on for any service or app that supports Google Authenticator or TOTP-based two-factor authentication. LOGGING IN To login to your LastPass account or other supported vendor service: 1. Open the app to generate a 6-digit, 30-second code OR approve/deny an automated push notification 2. Alternatively, send SMS code 3. Enter the code into the login prompt on your device OR hit approve/deny request FEATURES - Generates 6-digit codes every 30 seconds - Push notifications for one-tap approval - Free encrypted backup to restore your tokens on a new/reinstalled device - Support for SMS codes - Automated set-up via QR code - Support for LastPass accounts - Support for other TOTP-compatible services and apps (including any that support Google Authenticator) - Add multiple accounts