Icon Proton Mail - Encrypted Email

Proton Mail - Encrypted Email

  • Productivity
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Proton Mail - Encrypted Email

  • Productivity
4.1
3.2K ratings
Age Rating

4+

Seller
Proton AG
In-App Purchases

$59.99 – $149.99

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User Reviews for Proton Mail - Encrypted Email

4
Excellent Service Great For Privacy!

I am a ProtonPlus paid user, I started with a free account but I actually paid 2 years in advance I like it so much. I really am not cool with advertisers having the ability to read my emails which often contain much personal info. The ONLY reason I am giving 4 stars instead of 5 (which is not really protons fault) is because there are some companies that will either not accept your email address from proton or some online stores that will cancel your order when you give them as your email. It has only happened a couple times so far. I’m pretty sure the reason they don’t accept is because they are assuming your are some kind of criminal or scammer because you have a private email. When in actuality it’s because people are starting to realize what are huge problem we are facing with these tech companies knowing every detail of our life and mind. Anyways I’m hoping as more people start to use Proton, the stigma will be erased. Also if you notify proton of this they contact the company that is denying your email. Other than that it’s great! Some great features for filtering your emails into different folders too

Against Goggle, Apr 29, 2021
5
Underestimated this App

Initially, I downloaded this application for sending contracts and sensitive financial data, but I have completely converted over. I’ve used Spark for years, and Airmail as well, so I was used to over-the-top features and loads of automated mailboxes and various pins, flags, etc. Proton is simplistic and minimalist in aesthetic, and when you first start toying with it, it may seem a bit underwhelming. HOWEVER, once you create some labels and folders, link your business email and all the normal “set-up” that goes along with adopting a new application, its simplicity is its strongest advantage. No more do I feel overwhelmed and under informed by what is in my mailbox. I don’t feel like I need to spend all this time setting up automations and remembering color codes (because Proton uses WORDS+COLORS! Simple thing, yet so helpful). Overall, it’s just streamlined my workflow, taken away the clutter, and simplified my mailbox life. Something I was in desperate need of! Try it, give it a chance, and I promise you won’t regret it.

Anthony Richard, Jul 24, 2021
1
They segregate free users

Putting such a short time limit on users to upgrade their storage to 1GB by finishing an arbitrary checklist is incredibly disrespectful and demanding. People have things going on and many users will not meet the time limit for valid reasons. For ProtonMail to not understand that, shows that it is not the equitable, accepting, inclusive company it claims to be. For example, the Google community would be outraged if Gmail gave all users one month to upgrade and then segregated the father undergoing chemo, the depressed student drowning in school work, and the stressed single mother of three into permanent inferior accounts. The time limit is immoral if it is permanent. It is basically saying “screw your chemo, screw your depression, screw your stress. Give us money for something other accounts get for free because you could not log in for a month.” This policy is honestly disgusting. Companies that treat their users like tools to be used and manipulated do not last. Good companies don’t find ways to divide, segregate, and alienate users into account castes before they’ve even been able to decide if they want to become a paid user. I reached out to customer support but they basically told me it wasn’t their problem and I should have prioritized their useless checklist over something serious that was going on in my life.

Dave143739, Apr 16, 2022
4
Great service, lacking a few features to make it a home run

ProtonMail is an excellent service for both the privacy conscious and the masses. The reason so many email providers are free is because it the provider is in a privileged position to scan all of your emails. ProtonMail sets itself apart from the rest, and doesn’t read your email, or store it in a format that they can access.I would highly recommend a paid plan, even if you don’t need any paid features. Pay for your usage with your money, not your data.However, the absence of one feature makes the ProtonMail experience painful (-1 star): No notification dismissal syncing. If I read an email on my iPad, it will still show the notification on my phone until I open the app. Almost every other mail/chat app has notification dismissal syncing, but when I asked ProtonMail about implementing this feature, they said it was not possible. If they found a way to add this feature (and it’s possible considering other services can do it), then this service would be a true 5 stars.

HeySRI, Feb 22, 2019
3
Can’t send important emails/inconsistent

I’ve been using Prtnmail for a while, and it has recently been brought to my attention that I haven’t been able to send emails to specific secure emails, namely to my Credit Union Financial Operations (finops) and to the Claims Adjuster of my insurance company. Additionally, I can’t use my ProtonMail email address as my primary email address for my bank account, as they don’t allow anonymous email addresses to be used by their customers.Is/are there ways to get around my issues I’m experiencing? These are important emails, and I wasn’t aware that they didn’t go through until I had contacted the aforementioned companies to follow-up with my emails. Had I not contacted my Credit Union, I would not have known that my email message didn’t get received by the finops department of my Credit Union. On the other hand, I did receive an email alert immediately after attempting to send my message to the Claims Adjuster stating that my message failed to deliver.Can somebody at ProtonMail lend me assistance or explain the reason(s) as to why my messages aren’t going through? How can I resolve this issue? This is a deal-breaker for me, and I’ll need to find a secure email server that I can use for more consistency/reliability. It makes me wonder whether or not other important email messages I had “sent” were actually sent to the recipient(s).

Milzc, Nov 19, 2020
3
Service gets 5-Stars, The new iOS app 1.5 Stars.

The service is fantastic, in fact I am a subscribing customer and an so glad to have shed my spyware e-mail accounts. The iOS app was never great but it was adequate, the latest version released 4/8/22 is horrible. It has this “Conversation” mode “feature” much like the focused inbox thing in Outlook that groups e-mails together from the same sender/subject. I know that many people might love this but I hate it! The app also removes the past messages in the tread from the chronological listing in the inbox so only the latest message shows, I REALLY HATE THIS! Often I go looking for something I know I got 2 weeks ago but someone in the thread sent a message later so the message from person A from 2 weeks ago is missing and you have to open the one from Person B a day ago to find the one from Person A, Aggghhhh! Just give us options! Many people like that style but some don’t. Please give us a way to turn this off. I hate this so much that I’m trying to figure out how to reinstall the old version.

Mppkll, Apr 16, 2022
1
Proton Fail

I’ve been using the app off and on since August 2021, but not as my primary. Then one day out of the blue it logged me out and said “Your session has expired because you have been inactive for awhile or because it has been revoked”. Great. I tried my password, but it no longer works, I guess they erased it with their recent update and or reset it? I do not have MFA or another security email associated with it. When I reached out to them for help they asked me many questions and I answered to the best of my ability. One of which was what was in my sent folder, I told them and another was what time I last logged into the app. Very odd questions, I have no clue the last time I logged into the app, I would not have the precise time and further more I don’t logon into it, I just touch the app! They refused to help me. They stated, “We regret to inform you that the answers you provided were insufficient to validate your account ownership”. I get it, it’s a security thing and in some ways my fault for not setting up more security measures, but I’ve given them a lot of details, what’s in my inbox, deleted and sent folder, also when I downloaded the app for the first time. Still nothing, with no way to help me. Now I have to change my email on a lot of my accounts yet again which you can see in my email box that they asked about. One of which, Dominos I won’t be able to, goodbye to my points for a free pizza and good bye Proton unless you can assist a hungry man out.

Murdock85, May 16, 2022
2
Can No Longer Recommend

I recommended this app/service—to many of my friends, based on its public stated credo and no longer can—having done so to THE NICEST PERSON I KNOW—she contacted me saying she—terminated her account with “protonmail” and opened another—and was IMMEDIATELY sent a message (mansplaining) internet ABUSE and that “protonmail” may terminate her account (she did this trying to get an address similar to the one she was replacing from another service). This is on the same day that her long standing email was high-jacked and all her contacts and mail deleted and sent scam spam (hundreds of friends and colleagues received emails—myself included). I recommended protonmail trying to give her a positive approach to a catastrophic occurrence. It’s one thing to only allow one free account-it’s another to not allow an individual to change it (which might be done for a myriad of reason). This ironically occurred on the same day that I was going to subscribe and donate (despite the all too apparent lack of diversity on their team—one token women which explains the heavy handed tone in a first email to a new client). If this is how they communicate with new clients I’m glad I didn’t get in any deeper with them. Like most tech companies they are only great when everything is working, but woe to the person who has an issue and expects to be treated both civilly and as an individual.

RJudeWade, Apr 08, 2021
3
Great email service, buggy iOS app

I’ve been on a paid plan for several months and highly recommend ProtonMail, the service, in general. It does what it’s supposed to do, and the privacy focus is first rate. However, this iOS app suffers from two defects— one an actual security risk if unnoticed by a user, and one merely annoying.The serious defect is in the PIN/TouchID feature to lock the app. I use the PIN option (leaving TouchID disabled) and it usually works well enough, but from time to time I’ll open the app and it immediately shows my Inbox without a PIN. I contacted ProtonMail support about this, and was asked if the problem occurred after an app update. I couldn’t determine that, as I have my phone set to auto-update apps. The only workaround is to logout of the app entirely. My other apps with PIN lock features have maintained that setting for years, across major app upgrades.The annoying defect, as others have noted, is the lack of notification synchronization across devices with ProtonMail apps logged into the same account. If I read a new email message on one device, the badge on the other device’s app icon still indicates the unread message. This is by no means a deal breaker, but it should be fixed for a polished experience.

Steve the Geek, Apr 17, 2021
4
Proton great but..

I love proton services and all that they do, especially in these days. I use other proton services and use proton mail online which is very nice. Regarding this app, it’s just OK. Not like the online service but OK. I would give proton five stars but for this particular app I’m knocking a star, I would actually knock more stars off but I realize that this mail app is in it’s just beginning form. My big issue is that I am visually impaired and it’s extremely difficult to see what’s on the screen because the Mail app uses tiny fonts. Plus it does not follow my iPads fonts settings. It’s stuck on its own tiny tiny fonts. So it makes it very difficult for people with visual issues to see. I just do not get why designers programmers default to such tiny fonts. They must be designing these apps on their phones. Plus this app seriously needs a dark mode. Hopefully all these will eventually be done and then I can rave about yet another proton app.

wetfrog, Dec 31, 2021

Description

Keep your conversations private. Proton Mail is encrypted email from Switzerland. Used by millions worldwide, our all-new email app protects your communications and has everything you need to easily manage your inbox.

The Wall Street Journal says: “Proton Mail offers encrypted email, which makes it virtually impossible for anyone to read it except the sender and the recipient.” With the all-new Proton Mail app, you can: • Create a @proton.me or @protonmail.com email address • Send and receive encrypted emails and attachments with ease • Switch between multiple Proton Mail accounts • Easily manage your email with conversations • Keep your inbox tidy and clean with folders, labels and simple swipe-gestures • Receive new email notifications • Send Password-protected Emails to anyone • Enjoy your inbox in dark mode Why use Proton Mail? • Proton Mail is free — We believe everyone deserves privacy. Upgrade to a paid plan to get more done and support our mission. • Easy to use — Our all-new app has been redesigned to make it easier to read, organize, and write your emails. • Your inbox is yours — We don’t spy on your communications to show you targeted ads. Your inbox, your rules. • Rigorous encryption — Your entire inbox is secured, on all your devices. No one can read your emails but you. Proton is privacy, guaranteed by end-to-end and zero-access encryption. • Unmatched protection — We offer strong phishing, spam, and spying/tracking protection for all your communications. Industry Leading Security Features Messages are stored on Proton Mail servers using end-to-end encryption at all times and are transmitted securely between Proton servers and user devices. This largely eliminates the risk of message interception. Zero Access to Your Email Content Proton Mail's zero access architecture means that your data is encrypted in a way that makes it inaccessible to us. Data is encrypted on the client side using an encryption key that Proton does not have access to. This means we don't have the technical ability to decrypt your messages. Open-Source Cryptography Proton Mail's open-source software has been thoroughly vetted by security experts from around the world to ensure the highest levels of protection. Proton Mail only uses secure implementations of AES, RSA, along with OpenPGP, while all of the cryptographic libraries used are open source. By using open-source libraries, Proton Mail can guarantee that the encryption algorithms used do not have clandestinely built-in back doors. Proton Mail in the press: “Proton Mail is a Gmail-like email system which uses end-to-end encryption, making it impossible for outside parties to monitor.” Forbes “A new email service being developed by a group who met at MIT and CERN promises to bring secure, encrypted email to the masses and keep sensitive information away from prying eyes.” Huffington Post Follow Proton on social media for all the latest news and offers: Facebook: /proton Twitter: @protonprivacy Reddit: /protonmail Instagram: /protonprivacy For more information, visit: https://proton.me/mail Our open-source code base: https://github.com/ProtonMail

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