Cannon Print app is glitchy with my TS5320 printer. I’m using it to print and sign documents for my job, and I cannot depend if it will print or not any given day. It changes format when I print from my iphone to when I print from my iPad – wasted lot of ink reprinting same pages while figuring out where it’s tripping over. It gives bogus errors and does not print when my timeline is crucial. Errors are random, for example it will say it’s low on ink when I just put brand new cartridge, but it will still print. Other times it tells me there is no paper when tray is full of paper; by the time I pull my hair out and try everything under the sky including resetting stupid thing, all of a sudden it will print from my iphone (but not from my iPad). Today, I got “Failed to communicate with the printer. Check printer connection. If there is no problem with the connection, open your smartphone’s settings and check that this app has been granted local network access under [Privay]>[Local Network].” This is bogus because there is Local Network is On and never been turned off on my iPad. Same settings are on my iphone, however I was able to print this time from my iphone…. Today is my lucky day.

I just moved to Europe, and I needed a printer that would work but I did not want to break the bank. So I purchased the cheapest canon printer I could. well much to my surprise, these days even the cheapest Canon printer works really well. Once I set it up to the Wi-Fi, and set it up to my phone I found this app. This app works incredible. And this is coming from someone that professionally finds flaws with applications and mechanical items. I have influenced multiple companies to spend thousands of dollars on particular tools due to the applications associated with the tools and how they work. This application works amazing, and if you have an issue with it, it’s most likely user error, or some form of weird bug or strange fluke with the device you’re using. I am using an iPhone 12 Pro MAX, and I understand that that is a flagship phone, but it works perfectly on this device and therefore on other iOS devices it should work just the same as long as your iOS is updated to the latest version. Typically I do not give reviews on random utility apps but this one works extremely well. As I stated before, I am now an expert living in Europe, so it’s crucial that I print and scan documents so that the local government, can have all the documents that they demand… (that aren’t even necessary smh…). 6 out of 5 stars!!

I realize my MX870 isn't Air print enabled, but trying to use it as my backup, while waiting for a new print head for my Air print enabled MX922, is frustrating. First the Canon print app doesn't appears as a option to choose from while trying to share or copy what's currently on the screen. Even when you tried to print from within the app, it's not apparent that choosing smartphone copy, could work even if document print does not, it's just not very intuitive at all. While I was able to deep clean the printheads in each printer, the MX870, which was sitting idle for the last year - I was able to bring it back to life after a few hours and it's up and running but with limited functionality within the app! The MX922, printheads needed to be replaced all together and it will take days to get it back online. Looks like my next printer will not be another Canon!

I dont know why some people don’t have a black and white print only option OR don’t have the ability to print their photos OR even landscape option. This is what I do when I need to print black and white, I go into “Change settings” and select “Grayscale” to On. As for those not being able to print their photos, do you remember if you gave permissions to access your photos when you first opened the Print app? Go into your iphone/ipad Settings and find the Print app and see if you allowed Read and Write access. And don’t try to access your photos through “Document Print”.As for landscape mode, I haven’t tested this out yet, but I do see that there is an option to do that, which is only through the “Smartphone Copy”. In “Smartphone Copy”, take or select a photo, click “Next” and the icon that represents landscape or portrait mode is located on the lower left. I never write reviews but seriously I needed to get this off my chest.

Got more than one device? Forget trying to print anything on any of them. Want to print a document for a very important meeting? Too bad if you’ve got an iOS device, this app only prints photos. Got a Chromebook?? Hahahahaha good luck!! Those don’t even communicate.If you bought a canon printer, and downloaded this app during the setup, please, for the love of your time, your sanity, your effort, your future days when you’re in a rush and you just need a device to simply do what it’s supposed to; take it back immediately. This is not an over exaggeration, this is not anger issues, this is coming from literally hours (over 10 cumulatively) wasted on a device more than 3 times since purchased. Take. It. Back. Buy yourself a nice HP that’s friends with everyone and doesn’t need every scrap of your information sorted through an app that no other righteous (as in the definition of “it does what it’s supposed to do”) printer needs. Canon printers are trash.

I had this app for a very long time (years) and I never had any issues with the scanning function, until your recent updates. The Canon app use to allow me to scan a document from my Canon MX912 printer, save it as a PDF and email it, all in one scan using my mobile device. Since the updates, I no longer have the option of saving my documents as PDFs , I have to save them as jpeg, otherwise the app immediately shuts down when I attempt to select PDF as the save option. It appears the updates have also eliminated the option of scanning multiple pages at a time. When I finish scanning the first page of my document the very next option that pops up is select "type" to save as, no longer does the "scan" button re-appear to allow you to scan multiple pages, as it use to. This use to be an awesome app to use but now it's less convenient and user friendly. I didn't make much of it at first because I thought the bugs would be fixed; little did I know they would be ongoing. It's aweful. If I could pin point a time frame when I noticed these issues, I would guess it was many months back, sometime after the open with "Selphy" option started to pop up when I opened the app. I would never elect to use it, but I believe the app opens directly to Canon/ Selphy now. I would love to continue using this app if the issues I address could be resolved.

I don’t really know how to feel about this app. It worked but only when I disconnected from my WiFi and switched to my iPhone hotspot instead. I guess I can’t fault the app or the printer for my router’s low signal strength of 60%. Although it would be nice if the app provided a little more help in troubleshooting and explaining that signal strength may be a problem to look for. I had to call canon and wait 40 minutes just to confirm this and switch to my hotspot. I recommend,if possible, just moving your printer next to your WiFi router or at least in close proximity. My printer is in my bedroom , router is in living room. Only gave 60% signal which is no good. If that’s not an option, just connect the printer to a phone hotspot. I will note that when I did this, I was printing directly from Gmail, I didn’t go through the canon print app. Hotspots are shaky so it may not work all the time. If these options don’t work for you, I say return the dang printer and just go to your local library or FedEX.

I remember having this app years ago shortly after I bought my first Canon inkjet printer that had Airprint and being completely disappointed in its functionality. Difficult to learn and use, and overall just not anywhere near the quality expected from Canon. I deleted the app. On a whim, I went looking for a printing app today to wirelessly print from the iPad to the Pixma Pro-100, and saw the high overall approval for this app, so decided to give it another shot. Wow, am I impressed!Extremely easy to use and gave great results. My ONLY critique is having to physically connect the printer to the iPad the first time for setup (I happen to have a USB-C to USB dongle and an external microphone cable with the USB 2.0 A/B needed for the Canon printer since I've misplaced the original printer cable), but that wasn't bothersome enough to deduct a star. Well done, Canon! Glad your app dev team improved this app 🙂

I bought this last year on Black Friday. For the price I figured it’s just gonna be used for basic stuff, no biggie. Well I started using it for water slides, looks pretty good. Then, I changed my setting again.....I printed the water slide with photoshop. Then I heard the craft goddesses in the sky say “WE CAN PRINT WITH THE BEST OF THEM.” No more ordering and wait a week for the goddesses here on earth to make and ship said water slides. They are just as good if not better than the laser printers. I’m not even kidding. I paid 19 bucks for this one, ink jet. Quality of lasers are great, it’s the price that gets me. Thanks cannon for making great quality printers, they never disappoint! If you know what a water slide is, then you are a maker, and understand my excitement! For those that aren’t crafty, it’s a way to put basically a picture on stainless steel tumblers, and other crafty items.

I’m taking a shot In the dark here and saying that most people complaining about this app arent the most tech Savy people out there. My 80 yr ok dad and 8 yr old niece figured out how to work the app. From printing to scanning let’s not forget the fax option (must have a landline for faxing just for those that didn’t know) (you must be connected to the same wifi connections for any of it to work) of course there are a few things I would like to see improved but overall very happy . P S. For the ones complaining about the actual printer and not this app you’re on the wrong review board if I would be as bold to say go to the website of the store you bought it click leave review after locating the printer then complain just some friendly advise.