HP Sprocket

Name: HP Sprocket
Rating: 4.78429 (43697 reviews)

Photo & Video

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HP Sprocket

Photo & Video

4.8

43.7K ratings

Age Rating

Seller

C&A Marketing Inc.

View in App Store

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User Reviews for HP Sprocket

The app keeps crashing on older photos

The printer itself works fine, setup was easy, picture quality is passable but not great. The biggest issue for me is the app. It keeps crashing and it seems to be mainly when i select a non-recent photo. When i select a current photo there are no issues, but anything older and the app crashes. I have tons of pictures on my phone and it would be nice if the app had a better way of sorting or finding pictures insted of scrolling. That is such a time waster especially when you finally scroll to the picture you want just to have thr app crash. I’m not sure why they wont allow you to just share the picture directly from the camera roll to the printer. That would definitely work better than having to go through the app everytime if they cant get the sorting, crashing ans mediocre picture quality improved.

Chill35, Mar 16, 2021

It isn’t working!

When I first bought it, the pictures were a bit blurry and the color isn’t like the picture on my iPhone. Then I updated the firmware software; but it isn’t working. My phone is updated, my sprocket 2 in 1 is updated. So I don’t understand why it isn’t working find? I connected customers services and they can’t help you. Which made me think “why have customer service if your not going to help the customer out?” I want to return mine but I do LIKE it a lot. I love the small pictures; which is the reason why I got it. I just only wish they can resend the firmware software and make it better? Or at least have the time to help out the customer without “CLOSING The Session/ Chat Room.” I don’t want to return it but might have to if this problem doesn’t get fix.

Clarisa3, Feb 12, 2018

That stupid blue paper!!

So I have the dumbest ex-wife, and I understand I shouldn’t be taking a star from your app for her error, but I also feel like there should be a large warning in place for people as ignorant as she is!! I honestly don’t know if you had the warning in there but she said she “had no idea that the blue piece was important, thought it was just for shipping protection....” anyway, I bring it up because the picture quality without it was MASSIVELY different than with it, and I say that because that’s the only difference I could infer between my sisters, and the one I bought for my son! It is a super fun printer and I love everything about it EXCEPT the need for the blue smart sh!T-sheet, and the lack of 5 warning labels in red saying “do not throw away the blue piece of paper!!!! Thanks for reading this horrible rant, 5/5 stars for the printer WITH the blue paper 4/5 without!

Daddy Dick BMF, Nov 23, 2019

“Problem with setup”

Update: the issue was finally fixed after reinstalling the app. Wow, so much time lost. Love the app though when it works!!My sprocket does not connect to my phone anymore after this update... I did not have any issues previously, and now my printer is not usable. I spent whole evening trying to make it work, followed advice from the developer posted in comments, still nothing... support is not responsive either. This is beyond frustrating... I have the latest iOS version, sprocket is charged, I reset the device, I “forget” the device and restart my phone - nothing, I’m still getting “Problem with setup” error after the final step, and I cannot connect printer to my phone... please fix this issue!!!

el_sh, May 01, 2020

Printer isn’t working :(

UPDATE: I did everything suggested, and my printer still won’t connect. It looks like lots of people with newer phones have this issue with their older printers. I loved this app, and the pictures were almost always good quality. However, the last few times I’ve tried to reconnect my printer (for some reason the app didn’t remember it) it hasn’t worked. It is an older model, but the app still recognizes it until I try to set it up. It says “configuring” and then says there was a setup error. I forgot the device in my Bluetooth settings like it told me to and followed all other prompts, but it’s still not working. The app is up to date, but the issue still hasn’t been resolved in my printer. I’m really bummed, and I hope they’re not trying to slow down older printers so I have to buy a new one.

Farmgirl8292, May 07, 2020

HP Sproket Plus best gift

My husband got this for me for Xmas, I think it was 2017, after someone took our pic using a newer version of a Polaroid camera at Bonnaroo & gave it to us right there on the spot! I was instantly hooked & it took me back to when we were younger & Polaroid cameras were a thing. Having an old old Polaroid all big & chunky I thought no way, I need a new one. I had no idea a sprocket existed nor did I expect one however when I opened it, I was all in & in love! I have taken it to a few weddings & give the bride & groom their first printed copy of them kissing or walking down the isle & just love the amazed “how did u do this” look! I’ve taken it to parties & just Printed pics & left them laying on tables & just watched people’s reactions when they saw them. So from weddings to bday parties to Xmas parties I have wowed everyone & talked so many people into buying one! No ink, affordable & u must get the case to carry it in. Easy to use! I’m going to a 44th leap year bday party tonight & can’t wait to use it! A must have!

GAJAM2020, Feb 29, 2020

Extremely Happy With The HP Sprocket

I recently just purchased the HP Sprocket and I’m beyond happy! The pictures do print out a little less crisp than I thought but I still love them! I really hope they bring back the Polaroid border !!!!! 🙏🏽🙏🏽 I also wish there were a way to make a collage within the app rather than having to use a different app to do so. The stickers are super cute and I love that you’re able to make your own, best update in my opinion!! I hope they add more stickers and borders or make it to where if you like a border but don’t like the color you’re able to change it or change the thickness of the border and so on. Thank you to the people who developed the app without you this wouldn’t be possible! Enjoy your printing everyone!!! 😁

KillaFitKyla, Jan 14, 2019

Really needs tweaking

Does not print correctly for the 2.3x3.4 select paper size. The printer does not print what is on the screen and there’s no way to adjust a photo on the screen up or down to where it prints the section of a photo that you want to print. It crops part of the original photo for the app display and then crops even more on the print final. This is not good. In collages, you’re unable to re-orient the photo to match the square. For example if I have a portrait photo in the four window collage, I am unable to rotate it to where it fits in that square so I can only see may be a third of the picture itself. You should really be able to orient pictures in a collage. Additionally there needs to be a lot more collage options. Also most of the add on frames and designs cater to portrait orientation. Need lots more landscape designs. You should also be able to resize photos within the parameters of the print frame. It will fill up the frame and often clip off the edges of taxed. Also why can’t you freehand multiple pictures on one single print and orient them in any direction you want.

NCTim, Nov 12, 2021

Wish i could like this app...

There is a lot of nice things for the user experience and aesthetics of this app. Unfortunately using it is still a frustrating experience. It’s hard to tell when the printer is actually on or not (that is also a problem of the actual hardware). Most of the photos print out too washed out or overly splotchy compared to the image on the app. The most annoying but hopefully easy to fix thing: it’s impossible to choose the crop on the photo—the standard iPhone photo is just a bit too big for the printed paper and there’s no way to adjust in the app what part of the photo gets cut off, so I’ve printed a bunch of photos with someone’s head or face cut off. Even when i crop the photo differently in the iPhone photo editor it still shows up with the wrong proportions on the sprocket app and print. What’s the point of printing the photo when it doesn’t really show what i actually want to be printed....please i hope there will be a feature soon to choose what is in the printed frame of the print—i really want to like the sprocket and this app.

Sad journaled, Dec 07, 2018

Listen up!!!

I really love this app because with all the aesthetic trends that are going on I can print out Polaroid pictures for free after the purchase and I can hang them up on the wall and do all sorts of stuff with them and they are just really good quality and I definitely recommend getting one! For all of the people saying that there is is not working it is not because of the developer it is because of the operator if it is not working as it should and you were probably doing something wrong please read thoroughly through the instructions and maybe it will actually work but until then please stop hating on the developers just because of your problems thank you.

zxcvbczvdsovceiv, Dec 26, 2020

Description

Print your favorite memories on 2x3”, 2.3x3.4”, 3.5x4.25”, or 4x6” photo paper with HP’s incredible photo-editing hub for all HP Sprocket printers. Find your memorable photos on your smartphone or social media and send them to the app to create beautiful, vibrant prints. Hang up your unforgettable images printed on classic photo paper or decorate your belongings with fun stickers using HP Sprocket sticker photo paper.

Of course, before you print, you can take full advantage of the app by customize your photos. Add text, borders, emojis, and more to each photo to add style and make them stand out. Each HP Sprocket printer is compact, sleek, and lightweight to easily carry with you. Pair any of the HP Sprocket printers to the app in seconds and get ready to print amazing images anywhere you go. HP and Sprocket are registered trademarks of HP Inc. and are used by C&A Marketing Inc. under license from HP Inc.