SyncUP TRACKER

Name: SyncUP TRACKER
Rating: 4.74759 (3217 reviews)

Lifestyle

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SyncUP TRACKER

Lifestyle

4.7

3.2K ratings

Age Rating

Seller

T-Mobile USA, Inc.

View in App Store

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User Reviews for SyncUP TRACKER

Tracking History

So yeah. The app is fine. It tells you where the device is. There is a setting to change how often the device reports its location when you don’t have the app open, but theres no history data... so you can’t see where its been. So when the son takes the car without asking, you can’t tell where he went... really need tracking history showing where the device has been. Thanks

alterious, Sep 17, 2021

Could be better, but gets the job done.

I got 2 trackers for my dogs, if they were ever to run away and to be notified when they are let out. I got these 2 trackers because there was a special promotion and I was thinking about getting trackers for my dogs, eventually. I was told these trackers could be used for dogs but the design doesn’t seem like it. I had to double loop the wrist holder it case with to make it more durable to not fall off and attached a key ring to that. Then I was able to attach the key ring to my dog’s collars. It would have been nice if I could have attached the key ring straight to the tracker. The device is also quite thick which doesn’t help the appeal of it. As far as the features, I think they are great! At first the app wasn’t notifying me when my dogs would leave the “virtual boundary” until I deleted and re-downloaded the app and adjust the settings, again. Now I receive my notifications when they leave but only past the virtual boundary. I would like if the boundary could be adjust to a smaller perimeter so I would know every time they leave the house to be let out in the yard. But the boundary covers 300ft minimum I believe which prevents me from being notified if they were let out in the yard. The GPS works great and it’s pretty accurate. I wish the battery lasted longer. For the price, the product is great and, gets the job done 👍🏽

C_Cisneros3, Dec 14, 2021

Frustrating

I’ve only had tracker a month and it ran up my bill $200 plus. Next bill has been adding up again. Turned it off and well going to have to cancel service to it. Very disappointed, I had to upgrade to this new tracker cause previous one was not going to work and well was not expecting it to cost me this much. Makes no sense to be charged for text messages on a tracker when already paying for data service. Wonder if anyone else has had this issue, but apparently I’m the first. This is very frustrating and disappointing. App doesn’t even send me notifications.

Cordova S, Mar 02, 2022

Smart customer

I love this thing. U can save money on your car insurance. Put it on your child when u go to busy places. You can put it in your tools, or if u have a loved one that u need to make sure doesn’t go to the wrong places it good for that also! Very good at pin pointing area and not being wrong!

Cover your a55, Oct 01, 2021

Disappointing

Had the Sprint version of this tracker & app and was forced to switch to the T-Mobile tracker & app. This device doesn’t send notifications, doesn’t track when the motion track is enabled. Called T-Mobile twice to troubleshoot the problem. Went through every troubleshooting step with tech support and couldn’t solve the problem. It useless.

HBanana6181101, Mar 07, 2022

It’s good to know where our child is!

The SyncUp TRACKER shows us in real time where he is so we can keep track of where he is, and find him if we need to. It’s been a real help. We put one on his scooter and one on his bicycle, but we end up having to recharge them every four days. The battery life isn’t very long. We can send him a “buz” if we want to signal him, but he cannot signal to us from the tracker. All in all, it is helpful, and affordable.

Jim in Boise Idaho, Nov 26, 2021

History needed!

The app is cool and easy to use and install, the device is fancy and great size good features, but it definitely needs the location history as other tracking devices. That is one of the more important components for a tracking item.

Lupe 21, Oct 08, 2021

Missing features

Fit and finish is nice but… We switched to this from the Sprint Safe and Found because our Sprint one is no longer supported. To our disappointment it seems it doesn’t support family members like the sprint version did. Please add a feature to share a tracker with two different accounts/add a family member. We’d like to both be able to track our pup if he gets away from us.

snelson2342, Nov 05, 2021

Life

I absolutely love ❤️ the Tracking device especially with my young wife having dementia at only 58 years old 🙏🙏— only the sound alarm 🚨 is very low and wish it had a higher volume 👼🏼—but overall it’s a lifesaver

Trader 623, Nov 27, 2021

Doesn’t update very often

I got this to put in my sons backpack so I know when the bus is arriving when he comes home from school, but the tracker doesn’t really update every 10 seconds as it’s supposed to when I am looking at the map. It actually mostly takes up to 10 minutes or longer to update, which totally defeats the purpose as to why I bought this!

Xwpegg, Sep 16, 2021

Description

With SyncUP TRACKER from T-Mobile, you can track what matters, even from hundreds of miles away. SyncUP TRACKER uses a combination of GPS technology, Wi-Fi and T-Mobile’s nationwide network to help keep track of what’s important to you. Attach this small, simple & versatile device to your bike, your luggage, a backpack, or anything else.

Then track it in near real-time from virtually anywhere with the SyncUP TRACKER app. T-Mobile SyncUP TRACKER Features- Finding made Easy Location Tracking: Check the last known location on a map and get near real-time location tracking even when miles away Virtual Boundaries: Set virtual geofenced boundaries to get notified when it leaves the selected area so you can quickly react Ring Your Tracker: Easily locate an item that’s nearby, but not in plain sight Location History: See where your tracker has been for up to 2 weeks. Includes stationary and trip history Motion Alert: Be notified when the Tracker moves Directions to Tracker: Get directions to the Tracker’s current location from your location Tracker Sharing: Enable trusted contacts to view Tracker's location Tracker SOS: When the tracker is nearby, send alerts to trusted contacts Water and Dust Resistant: IP67 rated stands up to dust, water and drops Rechargeable battery: The 900 mAh rechargeable battery lasts up to 7 days depending on usage NOTE For additional information about T-Mobile SyncUP TRACKER please visit: https://www.t-mobile.com/syncuptracker SyncUP TRACKER, A GPS Device For Your Bike, Luggage & More | T-Mobile For further assistance with T-Mobile SyncUP TRACKER please visit Contact Us https://support.t-mobile.com/community/contact-us/, reach out via Twitter to @tmobilehelp, call 611 or 1-877-746-0909.