SyncUP DRIVE Legacy

Name: SyncUP DRIVE Legacy
Rating: 4.79924 (27480 reviews)

Utilities

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SyncUP DRIVE Legacy

Utilities

4.8

27.5K ratings

Age Rating

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T-Mobile USA, Inc.

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User Reviews for SyncUP DRIVE Legacy

Love this thing

I haven’t had any dramatic event since I got this thing except one time a person cleaning the parking lot bumped the car while I was in the store. I checked it out and was pleasantly surprised to see that not only was my car not stolen, but the parking lot was getting cleaned up.But the best thing that this app has done is run diagnostics and alert me of check engine lights and codes. Sure we could buy a tester and stick it on the car whenever the check engine light comes on or take it in to the dealership and pay them to do it but how great it is to not have to do that. We know whether it’s a minor issue that can be taken care of at our leisure or something more urgent. Also love the list of recalls! Who does that!? Not something that you’d think of as a convenience until you have it!Working from a laptop is amazing when a passenger with the mobile hotspot! What else can I say about having WiFi in your car? We frequently visit family living 1 hour and 2 hours away and the ability to continue working while my husband drives is amazing!I’m excited for the updates and to see what more this app can do! Thank you for continuing to develop!

AppUser209, Jul 03, 2019

This App Gets Things Running

I love this app! It includes free Roadside Assistance for crying out loud. I like that I can track everything about my car, generate an LTE hotspot, and get real-world MPG. I’ve used trip stats to get data about which gas stations my car likes best. Surprisingly, regular Unleaded yields worse results but by worse I mean the exact MPG my SUV is rated for while the premium fuel at Exxon is betting better MPG. I find my results surprising bc Consumer Reports, KBB, CNET, & any well respected auto magazine has argued that unless your vehicle requires premium fuel there won’t really be a difference. I’d challenge that 8-20 better mpg is noteworthy though especially when my manual states Regular Unleaded is fine and makes no recommendations for Premium fuel. Anyway I’m probably basing my 5 star review of this app a whole lot on the MPG analytics, but I do also appreciate that service warnings come up in the app, and recall notices for components if they've surfaced. The app compliments the SyncUp Drive a whole lot. It's a smart way of connecting the car people already drive. No kidding, I wish more solutions were as brilliant and useful as this one.

Browskiez, Oct 01, 2019

FIXD, Here I Come...

The app created duplicate cars that I had to merge for one of my vehicles. Twice. Then, that car has an ongoing issue (Fiat 500 - needs an oil change bad, and it shows on my dash as a check engine light). After two days the app was still showing that the car "had no issues".Next, since the rep said that it could handle multiple cars, I tried it on my Sonata. After having another "duplicate car" issue created by the app, it finally worked. I entered mileage for both cars and named them. "Big Red" for mine, and "Betty" for my wife's Fiat. Cool.Day three: my wife leaves for work and I get a disturbance and trip notification for my wife's "Betty". Cool. I tap the notification to see the app in action, and all of a sudden the app crashes the notification but the app is still running. Not only is the notification missing now, but "Betty" has disappeared from the app into thin air. There's only "Big Red" left as if my wife and her "Betty" have been raptured, and left me here all alone. I want my wife, and her car back, and we're going to get FIXD.UPDATE:Now this app just gave me a notification that my car "Big Red", the Sonata, has just completed a trip and is now about 20 miles from here. MAYBE MY CAR HAS BEEN STOLEN! I go outside. Nope. My car is still in my driveway.So far as the APP is concerned though now, my wife and her car have been raptured, and my Sonata has been stolen, so now I have to get an Uber to go look for all three of them.

DueLyric, Jul 05, 2017

The SyncUP Drive saved my car!

I love the SyncUP drive! So much that I have one in both of my cars. One night, I was out with some friends. Randomly I got a notification from the app stating that my vehicle had started a trip. I immediately run outside, and see that my car was no longer in the parking stall! I instantly opened up the app to go find out where the car was headed. Through the SyncUp Drive Application I was able to see exactly where they are driving. So I call the cops, get in the car with my friend, and begin to pursue my stolen car. Shortly after, they pulled into a neighborhood and turned the vehicle off. The app gave me an exact address which I gave to the 911 operator. As I’m driving to the cars location, multiple cop cars with sirens on pass us heading to the given location. We arrive to find 7 cop cars there with the suspect in hand cuffs. I was told to approach the scene, and let the officers know that this was my vehicle. I show them the SyncUP Drive application and explained everything. Ended up filling out some paperwork and got my car back right away! Thanks to the SyncUP drive, I was able to recover my stolen car within 20-minutes. I love the SyncUP and recommend it to anyone!

Happy customer tho, Aug 30, 2019

Excellent app and Excellent service/program

I am very pleased with T-Mobile and there Syncup App/Program they offer. I have there Syncup Drive OBD device which provides WiFi and engine diagnostics on my 2016 Chevy Silverado for $10 month and this app notify’s me of just about anything wrong with my truck from a passenger who has taken off their seat belt in the back seat to an engine problem or even if my truck has been hit/disturbed while I’m not physically present including if my truck has been moved, stolen and or tampered with. Not only that but it gives me redundancy of having another cellular network when I’m traveling. I currently have AT&T for my iPhone but if it were to fail while I’m out in the Everglades I can rely on T-Mobile’s network soon to be New T-Mobile after the merger with Sprint by connecting to the WiFi for more coverage/reliability and safety. It’s like having 3 cellular networks in my truck. This app and program has been excellent to me and I am really thankful for what T-Mobile has done with it. Also gives you road assistance with Allstate but I haven’t used that feature yet and hopefully I’ll never have too. Five Stars, Awesome App and Service.

Harding18, Mar 04, 2020

Pretty awesome, a few things to change

First of all, we love our SyncUP Drives. Hotspot on-the-go, roadside assist and a cool dashboard. I cancelled my OnStar and use this exclusively as a much better solution, with way more features than I could get from OnStar in my 2010 Saab and 2008 Audi.I’ve been waiting for a device like this for ages — so glad someone put diagnostics and WiFi sharing into one simple device. There’s just a few things I’d like to see:- Crash notification. As others have mentioned disturbance notification isn’t that great, because getting into your car counts as a disturbance. What would be great is if there was a notification of crashes. OnStar knows when air bags are deployed and can send help, SyncUP Drive should at least be able to notify family members (or fleet members) if something bad happens.- Customization: I get that they’re working with TMobile so they have to use the ugly purple everywhere, but it would be nice if I could assign an app color theme that goes with my car, so it looks like it belongs.- Fuel level indication doesn’t work in my Audi. Bummer.Otherwise, off to an awesome start. This thing rocks, and I hope it just keeps getting better!

jonandnic, May 20, 2018

Kinda disappointing tbh

The app worked really well for the first few weeks I had it but randomly it starts showing my car as offline for days on end or it won’t send me notifications about when my trips have stopped and started even though I have my notifications set to on. It went back to normal after about a week which is kind of a long time considering the point of the app is to somewhat prevent my car from being stolen but what’s the point if I can’t even rely on it. Just this week it started bugging out on me again saying there’s a disturbance recorded on my car so I run outside to check but my cars absolutely fine. I’ll be driving home from work and instead of the app saying my trip started at work it’ll say it started at my house which they’re 15 miles away from each other so it’s hard to get the locations confused. The lag between starting my car and receiving the notification on my phone is ridiculous I’ll have been driving around and the notification wont show up for about 10 to 15 minutes and that’s when the app is being normal. I’ve deleted the app and restarted my phone and redownloaded everything thinking that could help but it doesn’t. This app has some really bad bugs that definitely need to be fixed. With that being said tho when the app is working it’s pretty nice to have. There’s a WiFi hotspot in your car and you can track it as you drive as well as see your battery voltage and an overall car performance.

Lilyoliver97, Oct 31, 2018

What Happened To Car Icon?

I'be been using this for about 3 uears now. I really like it. When a trip starts and you pull up the map it use to have a little care icon that would track on the map. After the last update it disappeared. Nothing but a thick pink line that tracks the route now in near real time. Not a big deal, just wonder what happened to car icon? Maybe they eliminated it because it was taking too mich to process? It use to even turn in the direction ot was teaveling when the car was making a turn too.The Hotspot is a great feature I use a lot to stream audio. Speeds are pretty bad most of the time though. 1.5mbps or less. Usually less and thats with 4 or more bars. Not too annoying as it still does the job because the streaming player app lime TuneIn or Sirius All Access will buffer up to compensate for the low bit rate. Still, hotspot should be performing much better than that but I have lived with it.

Reviewer01289544, Mar 25, 2020

It can be a great app.

I have come to believe that, the people working on this app are amateurs or students learning how to develop an app. It can be a great app, it has great features if only they can work correctly. First example, I received a notification today saying there is an update. When I pushed the update button, it took me into the app store. At first I thought I push the wrong button. So I went back and tried it again, but the same happened and i didn’t get the app updated. even now it still says I have a new update.Example two. It’s almost impossible to rest your password without T-Mobile tech guy( and keep in mind only a handful of T-Mobile tech can help you with this issue).Example three. The maps are terrible compared to the original.Example four. There is about 30minutes to an hour delay. It supposed to notify you on smarts phone that your cars has started the moment you turn the ignition key or your car is moving. This app doesn’t do that, it used to when it was first introduced. This suppose to get better when there is an update, but this app it’s the opposite.

Siavonga, Nov 20, 2019

The Things Just Works!!!!!

This app is fantastic!!! I have the Hum device by Verizon on one of my other vehicles and was strongly considering getting more for all of my fleet. I tried out the SyncUP device because it was on promotion and it basically cost me nothing. I am so very glad the T-Mobile associate convinced me to try it. Compared to the Hum device, T-Mobile’s SyncUP is better in two major ways. One. T-Mobile’s SyncUP makes and keeps a detailed log of every trip your vehicle takes from point to point. It doesn’t just give a general location either. It actually gives you your starting point address as well as your ending point address. It then asks and gives you the option to have it save your completed trip as business or leisure. My Hum doesn’t give me this option. Secondly, the SyncUP is much more intuitive time use and navigate through. Also, though both the SyncUP and Hum emit a WiFi signal. After owning my Hum for almost two years, I have noticed that the consistency of the signal to my devices is much better in the SyncUP than the Hum. And I do mean considerably better!!! Kudos to T-Mobile for making an awesome device that just plain works and does what it says!!!!

T-Mobile's Longest Customer, Jun 15, 2020

Description

IMPORTANT NOTE: This app (SyncUP DRIVE Legacy) is only compatible with 6200, 6500, and SD-7000T devices. For additional information about T-Mobile SyncUP DRIVE please visit: https://www.t-mobile.com/offers/syncup For further assistance with T-Mobile SyncUP DRIVE please visit https://support.t-mobile.com/community/contact-us/, reach out via Twitter to @tmobilehelp, call 611 or 1-877-746-0909. The T-Mobile SyncUP DRIVE app helps you keep your family safe, secure and connected at all times.

Get peace of mind about your cars and the people in them with T-Mobile SyncUP DRIVE. NOTE: A SyncUP DRIVE OBD-II device, compatible vehicle, capable smartphone and data plan are required to install and use the T-Mobile SyncUP DRIVE app. *** Now supports Hybrid vehicles. To check vehicle compatibility, please visit https://www.t-mobile.com/offers/syncup *** T-Mobile SyncUP DRIVE provides seven categories of features for customers: WI-FI HOTSPOT Access America’s fastest nationwide 4G LTE network* from your in-car Wi-Fi hotspot • Connect up to 5 devices to your in-car Wi-Fi hotspot • Easily manage your in-car Wi-Fi hotspot and modify network details like SSID and password FAMILY SAFETY Keep an eye on your loved ones without creating dangerous distractions. • GPS enabled to locate your vehicles in real-time • Check the location and status of multiple vehicles without contacting the drivers • Receive alerts when the driver or passenger are not wearing their seatbelts • Create geofences to get notified when your vehicles arrive and depart from common locations VEHICLE SAFETY • With real-time vehicle notifications about car trouble, T-Mobile SyncUP DRIVE works like a virtual mechanic to help keep your family safe. • Know your fuel level**, battery voltage, and brake fluid levels before you hit the road • Get alerts when your car’s battery is getting low • Understand what’s wrong with your car so you can take action • Get safety recalls and technical service bulletins from the NHTSA • Quickly find nearby mechanics to get the help you need ROADSIDE ASSISTANCE Need roadside assistance? We’ve arranged for Allstate Motor Club to get you help when you need it.*** VEHICLE SECURITY Help keep your car secure, even when you’re not with it • Never forget where you’ve parked again with GPS location and Google StreetView • Get alerted if your parked car has been bumped or disturbed, or if your device has been unplugged • Track your car’s real-time driving location if it’s been stolen SMARTER DRIVING Learn how to be a smarter, safer driver by analyzing your driving behavior • Review your trips to understand how, when and where you drive • Keep track of dangerous driving behavior like speeding, harsh braking and rapid acceleration • Set speeding alerts to encourage safer driving • Easily tag business trips and export them to CSV or PDF for easy expensing and tax purposes SMALL BUSINESS FLEETS Easily monitor the location and status of up to 24 vehicles from your smartphone • Understand the health of your vehicles in real-time so you can make smarter business decisions • Empower your team in the field with in-vehicle Wi-Fi hotspots • Easily track your business trips for mileage logging and expensing * Based on download speeds ** Fuel readings not available on all makes and models of vehicles *** For more information on roadside assistance, please visit https://www.roadsidemobile.com/tac/tmobile. Roadside assistance is not eligible for use on commercial vehicles.