Atlantic City Electric
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User Reviews for Atlantic City Electric
Sooooo much better!
The phone app is infinitely better than the previous AC electric data application. Much appreciated.
Cannot log in
I cannot login to this app or the website. We were previous customers and evidently there’s a glitch with our email address. Several calls to customer service and the problem still isn’t fixed.
App is terrible
There are too many glitches and the app takes forever to load and then it logged you out automatically saying your session has run out and I haven’t even been on there more than a minute. You need to upgrade your app
Constantly calling to get my bill corrected
I have two homes. The one I don’t live in from November to April I have to call monthly to get my bill corrected. I should only have to pay a connection fee, but I get charged $200 instead of the $6. If you could just get this right (reading a meter) you would have been a 5 star
Bill won’t show
PLEASE fix this issue! My bill has not ever appeared in this new App. I’ve been contacted twice by a special team to try and resolve this, but nobody can figure out why my bill data won’t show. I haven’t been able to pay or view my bill through the App in months.
Can never login
Always get an error message. Sorry, That didn’t quite work. Try again later. Not sure of the features since it never works. Password is correct because when I purposely use the wrong password I get a different error message.No real support offered when I tried to get help.
Great App
I really like the app. Currently only use it to view my bill and statements. I wished my payment account would show up on the app like it does on the website (pc) version. I can only make the payments on my pc. Don’t want to have to add my account again on the app. Other than that, the features are pretty good and user friendly. Loving the updates and added features both on app and website. Keep up the good work 👌🏽
AC Electric Employees working during heat wave
I would like to thank all of the Atlantic City electric employees that have prepared for, and are working during this heat wave, thank you for your service to keep our power lines going with electricity so that we may have air conditioning…Carolyn S.
App
The app will not continue to work on my iPhone 7. Every time that I go to use the app I have to reset the app like I’m a new person. It does have my information saved but Once I use the app I have to delete the app in order for it to work again next month. I don’t know if I’m the only person that has this problem but I’ve been just dealing with it. It’s annoying but the app works great it just doesn’t stay
Easy and Convenient App
I really like how easy and convenient this app is. Makes paying my bill a breeze. Just a few clicks and done. Now if we could just get South Jersey Gas to use the same technology I wouldn’t mind paying that bill either so easily lol
Description
Atlantic City Electric’s free app allows you to easily access your account information on the go. The app makes it simple to manage more than one account at a time and is available to both residential and business customers on your smartphone or tablet. You can report your outage and stay up-to-date on the restoration status from anywhere.
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