Delmarva Power
View in App StoreDelmarva Power
4.6
Age Rating
4+
Seller
EXELON BUSINESS SERVICES COMPANY, LLCGrow your in-app revenue
while we take care of your subscription management.
Mobile
SDK by Qonversion.
Price Intelligence based on:
213,517
apps aggregated
8,172,290
in-app prices defined
89
main categories
In-App Purchase Price (Subscription or Non-Recurring)
vs. average for the Utilities category, $, by region
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User Reviews for Delmarva Power
Website with many faults
1. This site never sends me an Ebill despite having a correct email. I have to remember to check the site to find out if I have been billed. 2. You cannot adjust the thermostat from the app and must go into the website. 3. I have emailed Delmarva as instructed with issues concerning the app but never receive a response.
App Security Risk
The newest version of the app keeps you signed in even after you completely close it. This is a huge security risk, you have to manually sign out each time. I was able to open the app and go right to my account information with out being prompted for a password or Face ID.
Customer service
Customer service is always great, and always helping in anyway the can. They are very flexible with overpayments and will do what ever possible.
Poor operating procedure
After several years of being a part of their auto pay program, Delmarva inexplicably dropped my enrollment without warning. This is despite never missing a payment whatsoever. I was told they made a mistake and had to re-enroll. So I did, only to find out they never processed my enrollment even though I got confirmation they did. What is going with Delmarva?
Security Upgrade?
I just downloaded the latest version. The description says there’s new security. I was expecting two factor authentication for example. I see no difference. What changed?
Very impressive
Just downloaded and logged in. Always paid via computer. Very nicely designed layout. Will probably use my phone instead of my computer to pay my next bill to see if it’s as good as I expect.
Electric Usage 500+++
If a company notice that a customer is using them extremely large amount of a product which is not normal you would think the company would help the customer out by getting in touch with them and saying let me let us help you lower your bill and teach us how to do that rather than continue to charge us exorbitant amounts of money when it’s really not necessary. I know that was a mouthful by the bus for me too. I am printing copies of my bill and I won’t want to speak to someone in the Marva to help me understand my bill and at the same time I want to put in for a change of address.Thank you Theresa Morris
Good but…
It is a great tool to view & pay my bill. As of 2 weeks ago the View Usage has stopped working. I am able to access this detailed usage data from the web portal but not via the app…please fix!
New View
I like the view on the mobile app as it is so much easier to compare previous months and bills. Nicely done.
Intuitive yet lacking
Overall a step in the right direction but the redesign stumbles in the one area its needed the most and that is with checking and adjusting thermostat temperature. Trying to do that sends you back to the web page looking controls that are still quite difficult to use zooming in and out of.
Description
Delmarva Power’s free app allows you to easily access your account information on the go. The app makes it simple to manage more than one account at a time and is available to both residential and business customers on your smartphone or tablet. You can report your outage and stay up-to-date on the restoration status from anywhere.
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