Shopify - Your Ecommerce Store

Name: Shopify - Your Ecommerce Store
Rating: 4.51989 (10812 reviews)

Business

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Shopify - Your Ecommerce Store

Business

4.5

10.8K ratings

Age Rating

Seller

Shopify Inc.

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User Reviews for Shopify - Your Ecommerce Store

It’s a great way to start for a beginner.

I find that using Shopify makes it easier to manage multiple parts of your business compacted within one app, however I do feel that there are some areas that need to be a bit more accessible for example; online store management: creating and editing webpage content within your store— the options are very general and limited. To my knowledge —I’ve searched everywhere I possibly could— but you aren’t able to create form fields (for the customers to interact/input information into) and the mobile page content editing section is glitchy. Overall, everything else is very generous with business setup. I would recommend it to my peers and/or anyone else.

👀🙈🙉🙊👅👩, Nov 07, 2018

NEGATIVE STARS

I always recommend this platform to everyone in the retail business around me and have had 2 stores. This time I started a new store and as my trial was about to expire and I was ready to launch my website I added my business payment information, 2 seconds later my shop was closed and I was unable to log in. Confused and nervous that my websites launch date was in 2 days I waited 2 hours to chat with a Shopify rep. Only for them to tell me they will not be allowing me to use their platform because I am “high risk”. They also stated they will not be telling me the reason they are denying me. Angry and confused I googled around to see this has happened to MANY people. Most of which were successful sites with 1,000 of revenue on hold when Shopify came and closed there shop with no warning. DO NOT USE THIS PLATFORM. THEY WILL SHUT YOU DOWN WITHOUT WARNING FOR HAVING A COMPLETELY LEGAL CLOTHING BRAND.

174678, Nov 21, 2020

BEWARE ‼️‼️

I have used Shopify for well over a year now, and thought it was amazing. Unfortunately, I bought trademarked logos from another small shop in the beginning stages of opening. Rookie mistake. Immediately after receiving the email, I removed those products from my store completely and filled out the required form. They have $300 worth of my hard earned money on hold, none of which I profited off those items as they were archived, and the legal team has given me no responses to emails. I’ve reached out to Shopify support daily and all they can tell me is to sit and wait. This is completely unprofessional and untrustworthy. How can they be okay with withholding hundreds of dollars worth of someone else’s money, with no communication, and no answers from the support team but to “sit and trust it will be resolved”. I work hard to cultivate a healthy and trustworthy relationship with my customers, when I brought up the EXTREMELY inconvenience of this hold on my money, their response was: this does not stop your customers from checking out. My response? I wouldn’t have let them check out if I had known I wasn’t going to be able to fill their custom orders in a timely manner. I am a stay at home mom and my business is my second baby. These funds support my store & help my family when we are tight on money. They do not care about you or the work you put in. They see you as a number & that’s about it. Absolutely disgusted, take your business else where.

Anonymous4120174930164, Jan 23, 2023

Nothing but great!

I have been using the Shopify app since the beginning, and it is constantly being updated with new improvements. For me, it provides an excellent user experience and interface design (regardless of your mobile platform). Printing (labels) after a recent iOS update now works perfectly! It’s so efficient and convenient to be able to run a business and make modifications to your site, or upload a new product image to your store, all from your mobile device. Shopify is a conscientious company and I support everything they stand for. I don’t understand the negative reviews. Try running a business without this app (or their platform) and you’ll really see what you’re missing.

Aquaman_, Jan 19, 2022

New “live view” is not helpful

This has been a great app for getting tons of dynamic data about my shop. The “live view” was always interesting to see exactly where my visitors were located at any given time. I say “was” because a few weeks ago someone decided to replace the flat world map with a 3D globe. (Thus the app goes from 5 to 3 stars)To see where visitors are, I have to swipe/spin the globe... up...down...right...left and hunt for the visitors. I imagine some designer thought it would be so cool to have an artsy “NASA-based” globe element on the screen that store owners could interact with. It’s not cool. It’s annoying and useless. Please bring back the simple flat world map, that allows users to easily see the location of every visitor- with no gimmicks, just solid UI and UX. Thanks.

Austin henry, Dec 26, 2020

Good app

I love the app as a whole, but changing inventory details is ridiculously, unnecessarily long. There was an update recently that allowed us to simply select “+” to add units to the inventory, and I was so grateful because the initial process was already a little long. But now it is just ridiculous. Most of my business’ products have multiple variants, and you already have to edit the variant’s individual inventory quantities, now you have to select 3 or 4 different options, just to add or remove a unit. For each variant!! That’s so excessive and completely unnecessary, especially since there was already a perfect update not long ago. Everything else works fine but inventory is changes frequently and this makes the overall process entirely too long

bajangirl1121, Apr 23, 2022

Great for small business owners

If your looking to start your own businesses. Shopify should be one of your first stops, they offer so much and make it extremely easy to use their platform. With their own App Store there are endless ways to drive traffic and help manage the online store. They also have many tools to make sales in person with no website if needed for pop up shops pick up orders etc. they offer so many plugins to banks like Novo, QuickBooks, Facebook, Instagram, etc. The community is the main reason I choose to go with Shopify over square space. Yes they have a nice layout but they don’t offer as much to help your small business grow

carmella95.cw, Jul 28, 2021

Customer Service is Trash

If I can give this company zero stars I would. I’ve tried to ask for help in retrieving my store that seem like as though it was deleted. The trial hasn’t even ended yet and I already have build my store website and was set to go. I tried to pay for the monthly subscription and boom and the site got shut down and I couldn’t enter my Shopify account anymore!!! I’ve tried to look up their customer service number and they don’t have one. Shopify have some weird email/text messages system to “seemingly” help their customers and owners. Well I’ve tried to ask for help regarding my problem and someone under the name of Viral B said he will refer someone to me in that the span of an hour of texting trying to verify my indentity🙄. Not to mention I was waiting for about 20 mins to reach someone from Shopify customer service! That was a waste of my time. Viral B stated it would take up to 72 hours for someone from The Risk Operational team to reach out to me... welp it’s been over a week and a half and no one has reach out to me. Well when I returned a email asking for someone to reach out to me... well u guess it, no one replied to me. All I can say is if you trying to build ur business and just now what can happen. Shopify customer Service is absolutely trash 🗑!

Ehh!!*But Fun!!*, Aug 09, 2020

Why you no savey save my changes?!!

Reasonably accessible app, granted. The actual use of the app is not, at all, time saving, reliable, or consistently operable. If I work for 1 hour in Shopify app I will restart at least 50 times. Ya, that’s once every other minute. All I am trying to do is crop out portion of pictures, taken within app, that are undesirable. I get all the way to clicking done, and then the altered photo returns to the original. Usually closing the app and restarting works for 1 maybe 2 products before it needs to be restarted. Sometimes this issue happens on a product and no matter what you do it will never save your alterations. Even if you close app, restart, delete pics, save, close app, reopen take a brand new pic, still will not save my alterations. I thought updating would help, but there are way more problems now. Will report on that stuff when I collect the experiences to report on.Update: this update is trash like the last couple. Spend the money for good coders!!! It’s worth it!

gsusGOD, Jul 14, 2021

Love Shopify However....

I truly do mean it when I say I love Shopify! It’s easy to use and it takes a lot of time to get used to but it gets easier through time. The only problem that I have is that Shopify does not allow you to set up multiple stores in one account. This is a problem because people sell item(s) depending on their niche. Which means you can’t sell different products from the same store. You can set up multiple stores through different accounts however it is very messy and if you are not organized it can be a hassle setting up a new account and buying monthly subscriptions as well. I know this will allow them to get more revenue but if they allow customers to set up multiple stores in one account they’ll triple their revenue from those same customers as well. Shopify please listen to your customers! We want the feature to be able to set up multiple stores in one account!

haloborn678, Feb 26, 2021

Description

Start your ecommerce business and manage it from anywhere, with no coding or design skills needed. Run your ecommerce business from your mobile device. Process orders, manage products, track sales, run marketing campaigns, and more.

MANAGE YOUR PRODUCTS IN‑APP • Upload product photos • Set product and pricing details • Add products to collections • Scan barcodes to adjust inventory PROCESS YOUR ORDERS IN A FEW TAPS • Fulfill, refund, or archive orders • Buy and print shipping labels • See your conversion details RESPOND TO REAL-TIME INFORMATION • See live sales and visitor traffic • Get new order notifications • Communicate with staff SELL ON MORE SALES CHANNELS • Reach customers online, in-store, and more • Sell on Instagram, Facebook, and Messenger • Sync inventory and orders across each channel • Manage multiple store locations RUN MARKETING CAMPAIGNS • Set up Google Smart Shopping campaigns • Create Facebook and Instagram ads on the go • Track results and optimize the next campaign FOLLOW UP WITH CUSTOMERS • View and manage your customer segments • Add and edit customer details • Contact your customers • Add timeline comments to customer orders POWER YOUR STORE WITH APPS AND THEMES • Access your Shopify apps for easy use • Browse our catalog of free themes • Change your online store’s appearance Whether you want to run a last-minute promotion, launch a new product, or create a special discount, you can do it all on our ecommerce platform. You have the power to make edits to your ecommerce store theme, like adding announcement banners, posting blog posts, and more, all from your smartphone. Review from eCommerce News HQ “Taking the top eCommerce platform and translating it into a mobile experience can be challenging, but it seems as if Shopify has nailed this attempt. The dynamic between the “normal” web-based version of Shopify, and the mobile app, is amazing, with little to no changes (Except the size being scaled down of course.)“ (Source: https://ecommercenewshq.com/the-complete-shopify-mobile-app-review/) Review from David B via g2.com “Shopify [..] allows me to do important things for my store from anywhere. That is because it gives me advantages in managing the store from a mobile device.” (Source: https://www.g2.com/products/shopify/reviews/shopify-review-2822877) ABOUT SHOPIFY Shopify’s ecommerce app can keep your business moving quickly. In the fast-paced world of ecommerce, that speed can be the difference between a sale for you or for your competitor. Shopify has everything you need to start selling online, for any ecommerce business. Start your business today on the one platform with the ecommerce and point of sale features to start, run, and grow your business.