Icon Shopify Point of Sale (POS)

Shopify Point of Sale (POS)

  • Business
View in App Store

Shopify Point of Sale (POS)

  • Business
7.3K ratings
Age Rating


Shopify Inc.
View in App Store

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User Reviews for Shopify Point of Sale (POS)

Issues never solved

Giving a 1 star due to the high costs and the problems that we have facing for almost an year and no resolutions. My biggest concern is regarding the inventory updates. For some products, the inventory that shows on the primary product page is not correct. We have to click on the product details to see the right number. Many time it shows as sold out, and when you click on the product details, it shows the right number. It’s very confusing. They said it could be related to the apple iOS, and that we have to update the IOS, but we always update it and the problem is still there.

acquA12345, May 01, 2023
Doesn’t sync well with online, card readers constantly lose connection

We have this in four stores and the card readers are constantly disconnected/disconnecting, not responding to resets, etc. imagine having four stores and having to manually enter cards all day (and pay a higher transaction fee to do such). On top of that, its sync with our online store is always off, resulting in customers purchasing things that are out of stock and headaches all around. Seriously considering switching after years of this crap!

ashevilledooood, Jul 27, 2022
Design is not user friendly

I get that new software is going to tiles because grids are so what....90s but seriously this does not make a user friendly checkout process. If the designers want tiles then why not create the feature to add a grid under a tile for example my location: “space A” so everything I sell is for “space A” tile created as a grid. Then more tiles can be used for other functional use. I watched the video and they lack information needed for small businesses that work pop up location like art fairs and such. Shopify I rave to others about how simple and user friendly everything is and this update is crap. Why change a system that works with the grid and before holiday season.

claypaws, Nov 03, 2020
Old users credentials are permanently stored

We are having a user caching issue. The first user to ever log into this app seems to be stuck. We went as far as formatting the entire iPad and again on a fresh new install (no log in credentials were) asked. After installing the app it went strait to the pin screen where only the pin for the first user works. It’s like something with the iCloud user name possibly is stuck caching those credentials. Logging out and in with another user only works for a minute or two where they are auto logged out (it requires your pin only) and again. Only the initial first user who logged in pin will work. Even though they were logged out. Or in our case on a clean fresh install haven never logged in and have absolutely no passwords or credentials saved anywhere. So I’m totally confused how you can even log in without needing credentials is pretty scary and needs to be patched immediately!I’ve submitted a ticked for this issue with support as well but it doesn’t look like anything is progressing with that.

Colvy, Feb 27, 2023
Stuck On Select Location During Login

Worked great all of last year, but the newest update has made it unusable. It logged us out for the update, and now when we try to login, it gets stuck on the select location page. We click our location and then the select location button, and just keep getting prompted to reselect the location over and over again.Completely ruined our market yesterday because we couldn’t login to accept sales.

hallab27, May 08, 2023
Horrible update

What was the point of this horrible unnecessary update?!? Where’s daily current total, do I need to add up each sale on my phone to see how much we are so far?Before I’ve had all my store items on the screen, so I can just click on one and add it. Nooow, with those tiles, to have them all on the main screen, I need to do it MANUALLY ONE BY ONE (to add it to the main screen). What if there are 300 items let’s say?!? Why “accepts marketing” option in the receipt is ON by default?Those are just few things that really made me hate this app after 1 day of using it. Oh, and the price that went up.

hc user, Nov 19, 2020
Messing up when I need to move quickly>:/

I’ve been using the app for over a month now and everything has been smooth until the last week or 2. When I type in the 1st word of a product to bring it up quickly, product is nowhere to be found and I have to manually go and search for it when I’ve got customers waiting to swipe their card. Some products just didn’t pop up at all and I have to explain to customer that receipt will show a different product but price will still be the same. Not very good.

infinitythuser, Sep 28, 2020
Poor card connection

I had to take an additional 5-10 minutes just to checkout customer due to the card not connecting. I had to manually put card information in and they will charge a higher fee for the app not working. I have all bars plus 5g and it stated I didn’t have internet connection but I did! The app just didn’t accept the card as the “tap” option! Very poor customer experience and service for such an expensively paid app/service!Replying back:- the 5g is on my cell phone. Brand new iPhone 14 max with AT&T network. Never had issues before with internet until the app.

Joy Meeks, Apr 26, 2023

Can I uses it as this outbursts my own and it’s having the same human lives capable to reach the in moments needs out onto the am life’s perceptions likely as present and in moments outs it onto off it’s of the contact to letting these had an perfect scandal to as these to an there’s other off this apps mines of me am getting too amuse it’s takes lots of fun and I had once now it’s upon me against let’s getting on it pause certain again contact with just an in moments to support the success thank you as now in moments finer than and rich

ka cheung yu, Apr 09, 2023
Needs more features to be functional

There are SO many features that are needed before this app is actually functional. There needs to be a search for products and collections when adding this to the home grid. More tiles on the home grid. Let me add multiple unique items to the cart from the custom item sale before this. It takes so long to add 1 item and then select custom item again. Let me add multiple from the custom item screen. Generally this needs better search functions. More intuitive payment screen and connect to my CC reader once and don’t make me reconnect it every hour.

Kindmd, Jul 18, 2021


Shopify POS unifies your online and retail stores to strengthen sales conversions everywhere you sell, streamline store management, and help you build stronger relationships with your customers. It has all the essential features you need to make sales, track performance, and manage customers, orders, and inventory. With local pickup and delivery — and the ability to sell from other locations — you can reach more customers and give them seamless shopping experiences.

Learn why retailers using Shopify grow revenue by 30% year over year by unifying online and in-store sales. CHECKOUT’S BEST FRIEND • Take your smartphone or tablet to your customer—and sell anywhere in-store. • Securely accept all major credit cards, Apple Pay, Google Pay, Shop Pay, and cash. • Process all credit cards at the same low rate with no hidden fees with Shopify Payments. • Automatically apply the correct sales tax at checkout based on your store’s location. • Collect customer contacts with SMS and email receipts. • Customize printed receipts with your website URL, store hours, promotions, or store policies. • Save carts and retrieve them later to continue serving other customers quickly. • Create discounts and promo codes that span your ecommerce and retail business. • Scan product barcode labels with the camera on your phone or tablet. • Identify store staff that helped with a sale to keep track of performance. • Integrate barcode scanners, cash drawers, receipt printers, and more. MAKE THE SALE EVERY TIME—FROM ONLINE TO CHECKOUT LINE • Email carts to customers to remind them of their in-store favorites so they can buy online. • Track all pickup orders from your online store and notify customers when they’re ready. • Sell inventory available at other locations and automatically calculate the right shipping rates at checkout. TURN ONE-TIME CUSTOMERS INTO LIFETIME FANS • Easily exchange and return items purchased online or at other locations. • Create fully-synced customer profiles so staff can give every customer a personal shopping experience with quick access to notes, lifetime spend, and order history. • Add loyalty apps to your POS to reward customers for shopping with you, both in-store and online. • Create personalized marketing campaigns via email and social media in your Shopify admin. STREAMLINE OPERATIONS • Manage one product catalogue and sync inventory so it’s available for online and in-person selling. • Create staff login PINs to secure access and track activity. • Use customizable role-based permissions to give staff the right level of access. • Make informed decisions with insights on your store’s daily sales performance. • Track payments to hold staff accountable for transactions by payment types and cash handled. • Adapt to growing trends in your business with unified analytics that blend in-store and online sales in your Shopify admin • Generate purchase orders and transfer stock based on inventory forecasts and performance. "It’s impossible to think of retail as separate. You have to be able to bring the physical into the digital, and the digital into the physical...this idea of unified retail is the future.” Juliana Di Simone, Tokyobike Questions? We’d love to learn more about your business and how we can help. Call: 1-888-678-9481

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