DJI GO
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User Reviews for DJI GO
Osmo Mobile 2 has great potential
I have been using the Osmo Mobile 2 for just a few hours with my iPhone X on iOS 11.4 and here are my impressions so far. Great stabilizer for a great price. The app worked good. It’s missing 4K 60fps and the use of the 2X camera on the iPhone X. It would be nice to be able to use the 2X optical zoom, rather than digital zoom. That is more important than 4K 60. Stabilizing works better in 1080 than it does in 4K... but both still look really great for a “prosumer” device. Only experienced the “jelly” issue with the built in stability fighting OSMO if I am really banging the device around. The M button doesn’t make a lot of sense... it sure what it’s best features are yet. I really like the timelapse and motion scenes... plan to use on storm and sky photography. So far, very impressed with device and app. Let’s hope DJI keeps improving battery life, charging, frame rate, and camera support. Another few months of development and this will earn a 5 Star review.
Bad storage management
The only problem I have with this app is it lacks in storage management. Instead of videos and pictures being stored in the typical iPhone data point where you would expect to find your pictures and movies, This app stores of them in the app’s folder directory. This creates a few problems. If for example your iPhone only has 64 GB capacity and you record a 4K video which is 40 GB in size, you will not be able to export the entire video. Before you can drag videos from your phone to your PC or MacBook, The content must be exported from the app to the iPhone library. The export process does not simply cut and paste the content but rather copies it. So with the capacity of 64 GB and a video file 40 GB it creates a problem. Contact you recorded is now stuck in the app folder with no avenue for exporting to your computer. I had to download iMazing to circumvent that’s a problem. Additionally, when you delete these large video files space is not freed on your device for whatever reason. I have tried using this app to delete the files and I also tried using third-party programs. Do you only way that I have been able to reclaim storage capacity from this app is to uninstall the program and then reinstall it after the painful process of exploring media. DJI Can fix this if they simply use the iPhone’s default media library, rather than hoarding the media in me app directory. Because of this extreme inconvenience I can only give the app two stars.
To anyone having Bluetooth issues
The software is a pain … but I got it working after some fiddling. Here are the steps I recommend to get rid of the Bluetooth issue -1. Be sure you only have one device you’re trying to connect. If you connected an older phone and then try to pair with a new phone and the unit senses the older phone is on, it will not pair. 2. Reset your password - the app only seems to work if you’re logged in. If you need to reset your password, the email will be in Chinese. Use Google translate and it’s basically two steps involving entering your email on the website (click the email link to get there) and then enter the new password twice on the next screen. You should see a green circle and arrow on the website if it takes.3. Finally, I recommend fully deleting the app on your phone and then reinstalling. Go through the set up and give the app access to your camera, gps and blue tooth. Use the new login password and approve all the prompts. If you start fresh, the blue tooth error should be gone and you should see a list of devices on the app which you can then connect to.My issue, like many of you, is that I didn’t use the app for like 6 months and when I tried to open it, the Bluetooth error kept coming up. Refresh the app, reauthorize the app permissions on your phone and you should be back in business. Good luck … not a great app.
Unusable
Keeping original below, but after tears of use I have to update. The software is no longer usable with Osmo mobile with iPhone 12 from what I can tell. I’ve submitted a support request, but this has gone from useless to worthless. Don’t buy DJI. Original: I'm revising this review because I learned where the photos/videos are located. Select 'Connect with device' (Yes, for some reason this accesses the camera roll when not connected) > 'Camera' > library icon (camera roll). This loads the camera and the camera roll is in the standard location when using the gimbal. I'm using this app with the osmo mobile. For controlling a few specialized shots, it is great. If you can get the same shot some other way, DO IT! I cannot suggest using it to for primary capturing of video and images. If you are running low on space you will have to remove other data from your phone to be able to export and access your content in other apps, which gets very challenging for long shots. My biggest complaint is that my battery last less than half as long as the native iPhone camera app with no apparent benefit for general recording. Like I said, it has some neat things you can do with beautification, motion time lapse, long exposure, and of course is necessary for calibration of the gimbal. I will use it for that, but never again as the main video capture application. It is just too inefficient and a small liability for the videos and pictures recorded with it.
Cumbersome workflow, no geotagging
I use this app with my OsmoMobile. First, I do not understand why I need to have an account. I am totally not interested in any of the online functions. When I am in the outdoors there may not even be any mobile phone signal. Second, why do I have to manually copy photos and videos from the app to get them into my library? I want them only in my library and no where else. I don't want to have to manually copy them. What's more, the photos and videos I copy are dated on the day I copy them and not when I took them. So if I forget to move them at some day they will be put together with others I take later on. Third, the photos and videos do not contain any geodata, photos and videos I take on my iPhone are all fine but those from the DJI app never contain any location data. That's very annoying. I have to add them manually later on.Update: The developers broke power usage. I used to use the app for hours. Now my iPhone SE goes from around 80% to almost 0 in 10 minutes. Apple’s camera app still works efficiently. It’s just DJI’s that’s broken.
Configure Your Osmo, and Drop This App
Downloaded this app as it was necessary to configure my new DJI Osmo mobile 2. After doing my first film shoot, I went to export the videos and photos. Immediately I noticed a plethora of issues. 1. No Geotagging: Seriously, why? It's not hard, I already granted the app access to my location, is it really that hard to add location data to video? 2. Poor Video Management: Why not just store it directly to the iPhone? If it's an IOS restriction I understand, but exporting videos is cumbersome and annoying. Plus it takes up additional space. 3. No Access to 4k60fps: My iPhone Xs Max records at 4k60fps. Why doesn't this app? 4. EXPORTED SLOW MOTION IS BROKEN!!!: This is probably my biggest pet peeve yet about this app. For God knows what reason, exporting a slow motion video to your photo library causes a doubling of the frames. Meaning if you had a slow motion video that lasted 15 seconds, that same video now lasts 30 seconds. Other than throwing your video in another app, there's no way to speed these videos up. 5. The Movie Creation Experience: DJI has included a video editing application built into this app. It's complete trash. The preview doesn't display slowmo, the exported video doesn't even play at the same speed. I don't understand how they messed this up. It will take a serious overhaul for me to continue to use this app. Until then, I'll stick with the stock photo app and Filmic Pro.
Most complicated device for electronics I have ever used.
As soon as something unexpected occurs solving it takes hours if you’re lucky to fix. Documentation is very poor. Charging issues are monumental. I changed it to 100% and immediately it started loosing charge although I was only scanning battery charge on iPhone. It went from 100% to 29% in less than 40 minutes and that was after I reconnected the charger. Also the connection to the port was not solid. It was my 4th time using it in the 1 month I have had it. Very disappointed in such a highly recommend item. Looked for a phone no. to call for tech support on line to no avail. Chat was not worth the time spent and problem too detailed to email. I am hoping driving to Apple store will yield better results and satisfaction. I gave two stars because two of the earlier times I used it I did get good results. Now it can’t seem to charge or hold a charge and have barely owned it for a month with minimal use.
Bricked my Phantom 3 Advanced
Dji makes it too difficult to update firmware on these drones and controllers. I went to fly my drone the other day and it said a firmware upgrade needed to be installed on my drone and controller. I had to use this app to update the firmware on my controller. After I clicked update it downloaded the firmware without any issues. Then it began to install it. It was stuck at 0% for about 8 mins and then suddenly said firmware update was complete. After I updated my drone using a sd card and went to turn on my controller and drone to start flying, my controller would not turn on. No lights, no sounds, nothing. I tried plugging into charger, and still no lights. Now I can’t fly because this firmware bricked my controller. It said it was successfully installed, but now my drone does not communicate with the remote. I am unable to get the “camera view” button to show to try to install the firmware again. All it has is a button that says “how to connect”. The firmware update process has too many bugs and it ruins your drone. My drone and controller were perfectly fine until this last update. Now it’s a expensive paper weight.
Not as advertised. Only records in low resolution.
The app is supposed to record 4K, as the new iPhones support that resolution; in fact, iPhones have recorded 4K video for several years. But this app only lets me shoot in 720P. It’s a big waste of a very expensive phone camera. Also, the exposure control bar is directly adjacent to the focus reticle, making it hard to adjust lighting. As an aside, other users are shooting 4K with Filmic Pro instead ($5.95 from the App Store), but that app isn’t completely compatible with the Osmo 2 gimbal (the Osmo control buttons mainly are disabled, except for power and the 4-way motor hat). Same with the built-in Apple Camera. The stabilizer works, but you must tap the phone screen to control it instead of using gimbal buttons. This is disappointing, since DJI in their marketing and videos implies you can take advantage of your phone’s maximum capabilities. Had I known the app and gimbal are crippled by lack of updates for current generation devices, I’d have bought another stabilizer. Not recommended.
software renders their devices useless
The biggest problem with DJI is that their software makes it incredibly difficult to use their products. You have pretty much have bought a fancy brick, unless you sign in, and agree to their terms and update, their software and firmware, pair the devices again, and the calibrate, every time you try to use your device and now oh no! your battery is dying already, never mind the fact that you missed the magical shot you had just gotten an opportunity to take 15 minutes ago when you grabbed your gear! Also of not is the fact that the majority of these tasks require a signal, so if you’ve got a dedicated device as a monitor or camera (like an old iPhone) that doesn’t have cellular connection, or you’re out in the woods, on location, or just somewhere without a WiFi connection capability, you’re equipment is dead weight. I’m not really exaggerating, their software is such a hassle to use that it goes beyond frustrating and hinders your ability to actually use their devices. Whether it be the Osmo series, the drones, the ronins, you end up with the same experience, you’re spending more time trying to set it up every time you want to use it than you will actually using it.
Description
Connect your mobile or tablet with your DJI Equipment and start filming! Supported Equipment: - The Inspire, Phantom and Matrice series flying platforms - The Osmo handheld gimbal and camera Features: - Live HD camera view - Dynamic map view - Camera controls and settings - Library section to view, edit and share your videos and photos - ‘Director’ smart video editor with built-in templates - Sharing on social media and messaging apps - SkyPixel aerial photography community - YouTube live streaming - Real-time flight records - Video tutorials and documentation Learn more: www.dji.com
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