DIRECTV
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User Reviews for DIRECTV
Just ok for now
We just got the service and have had a few hiccups here and there but it seems to mostly be working for now. Other reviewers are saying they are having log-in issues which I have not experienced from my side. Calling AT&T / Direct TV might help with password resets. As far as buffering issues those have been present on occasion and I have noticed the audio mismatching at times, but normally changing the channel will help with this. We are using this service with 4K Firesticks at this time which were a good option for us. Setup was fairly easy, however what I would like to see changed is the guide option to default to a certain key on the remote. Also, Fire TV’s have an integrated “guide” for all TV apps but Direct TV is not on this side at this time. Hopefully they will be in the future. Also, it would be nice if Alexa was compatible with the app and finding channels, but she is not. Overall I would rate this three stars and if you are looking for a regular cable experience to go elsewhere for now. It does not compete with it at this particular time.
AT&T wrecks everything
This app WAS amazing when it was direct tv. However since the switch to at&t, I cannot get more than 2 minutes, if I’m lucky, through my recordings or live shows without an error message. Extremely frustrating. All of the things posted by at&t about deleting the app and restarting your device then redownloading said app and the like are crap. I guess they want to sound like they have a solution. Well, no. Just no. Yes my computer is turned on. Thanks tech support. Although the app was amazing for my use, there were some bugs anyway. Like if u pause live tv then come back 5 minutes later and play, it will restart live. What’s the point of pausing again? Oh yeah: so u don’t miss anything. A couple of months ago I would’ve rated high but now, I’m upset that I can’t rate lower than 1 star. I hope u read this at&t. I really hope u do. Aren’t you like the biggest telecommunications company on the planet? Had your internet once. Had being the keyword. Never had the advertised speed and if a door was shut between the modem and the chosen device in use, the signal dropped like a lead balloon. Do u just have so much money that u don’t care about the consumer anymore? I’ve been paying for your cel service for 15 years (from before u took away unlimited data like greedy pigs) and paid the exorbitant amount for your internet and cable for 6 years so the least u could do is make your only free thing work again before u had to throw your logo all over it.
TV App
The change from DirecTV Now to AT&T TV Now brought with it several annoying bugs. The most annoying is the “Keep Watching” message. Chances are, if I changed the channel just 2 minutes ago, I am probably “Still Here”. So, checking the guide or changing channels or really any activity at all should reset the timer for this warning. Also, if I put my device to sleep (especially TV), please feel free to end my stream then. I can’t see any advantage for the app to stay connected if the device has been put to sleep or turned off.Also, the same loop of super-annoying commercials (some of them at speaker and ear bursting volume is really annoying). I get that you have ad space, but the repetition of a single (or even two) 30 second ads for 3 minutes is ridiculous. I shouldn’t see the same ad more than a single time each ad break.If you can fix these few small things, which I think are where most people’s dissatisfaction comes from, you should have a winner. The only thing I can think of for real improvement to content is true a la carte packages. I don’t watch a single Viacom channel, but pay for them all. I would, however, like my local PBS station (OETA) and would gladly trade 10 channels for 1. These are the things of cord-cutters dreams!
Personal information sign in demands are egregious
I understand that the old DIRECTV app is going away after May 31, 2023. I have avoided using the new app because of the egregious agreements we have to sign concerning personal information, viewing habits, advertising, and all the other stuff that we have to agree to before the new app will work. I absolutely refuse to agree to many of these things, as they are terribly too invasive. For a reference point, if anybody has bought a new LG smart TV recently, you’ll understand what I’m talking about. They force you to do the same thing. I’ve also refused to agree to those. And they will force us to suffer from advertising not just from AT&T and DIRECTV, but from all their third-party vendors as well. Give me an app that does not require such an egregious agreement to sign, and I will use it. If you refuse to do that, I will absolutely end my DIRECTV account. AT&T, if you respond by telling me that advertising from my use of this app is one way that you stay in business, I respectfully dis agree. I already pay you lots of money every month not just her DIRECTV but for other things. If you can’t make a profit from me from that, and you’re gonna force me to suffer from advertising everywhere else, that’s just one more reason to quit AT&T and DIRECTV.
This app is awful! Don’t waste your money.
This app shuts down constantly. It’s absolutely horrible when casting to your tv. (The app does not work with all devices therefore I have to “cast” to my tv) The app is completely incapable of lasting 20 minutes on cast without restarting or shutting off. It doesn’t start your shows where you left off whether it’s paused, channel is changed, or it restarts. It always starts over or rewinds about 15 minutes or so. It’s random! It pops up 7 ads and 5 minutes later it shows 7 more ads (same exact ads) then if you pause and go do something, you have to restart the app and it shows 7 more ads again (same ads again). It’s a repetitive annoying problem. I can’t even watch a show without numerous ads and restarts. It just restarted 3 times and made me watch 28 ads for a 30 minute show. Just a waste of time and money. Just don’t bother with it. I’m switching to xfinity this month. My friends and where I work have it and have all the same features and they have never had this type of issue and they don't have 30 ads for a 30 minute episode. That’s absolutely ridiculous. My 30 minute show turns into an hour or stress.
Please for the love of mud, update this app from the ground up!!
Why can’t we get an app that actually works. Every update does nothing. Can we please get profiles like every other service so that we can separate bookmarks and dvr’d stuff…etc….?? Can we please get dark mode on the iPhone and iPad app?? Every other service uses the Apple TV remote to its fullest for little shortcuts, not DIRECTV STREAM…can you please fix that (so much potential). If I have dark mode enabled on the Apple TV, can you please change the drop down menu that tells you what’s on and so on to be dark instead of bright (this used to be like that and then was taken away..WHY)?? Can you please fix the freaking guide…it skips down two or more when trying to scroll, it need to just start from the beginning when you get to the end instead of having to go back to the top and fix the times at the top so that as I go down it still doesn’t have a show that not on so I need to move to the right a little bit…I mean come on?? This service and app have been out long enough that these things should already be addressed, every other app including free Tv apps have long passed this app with features…SAD
Please for the love of mud, update this app from the ground up!!
Why can’t we get an app that actually works. Every update does nothing. Can we please get profiles like every other service so that we can separate bookmarks and dvr’d stuff…etc….?? Can we please get dark mode on the iPhone and iPad app?? Every other service uses the Apple TV remote to its fullest for little shortcuts, not DIRECTV STREAM…can you please fix that (so much potential). If I have dark mode enabled on the Apple TV, can you please change the drop down menu that tells you what’s on and so on to be dark instead of bright (this used to be like that and then was taken away..WHY)?? Can you please fix the freaking guide…it skips down two or more when trying to scroll, it need to just start from the beginning when you get to the end instead of having to go back to the top and fix the times at the top so that as I go down it still doesn’t have a show that not on so I need to move to the right a little bit…I mean come on?? This service and app have been out long enough that these things should already be addressed, every other app including free Tv apps have long passed this app with features…SAD
Who expected AT&T to honor their promise?
AT&T knows nothing about honoring their promises, they just know milking their customers. Greed is how they operate. I hope everyone cancels over this short sighted nickel and dime tactic they’re doing every few months now. When I signed up it said we wouldn’t have prices raised at all, you were locked in with your phone plan. Now every few months they keep changing the terms and bumping up the price. It’s time to cancel this garbage. Unchecked Greed is how you lose everything. Now instead of quietly making the money I was paying monthly for the service, a service I wasn’t even using more than 2-5 days a month, now you guys will make NOTHING. Congratulations ATT! I hope the numbers hurt your bottom line. Might go ahead and end my relationship with ATT altogether, find a new provider that operates with integrity and respect for their customers. Without customers your company is nothing. $0 coming in from this account once the new price hits. Hope regulators get involved and break this monopoly up. This is why they’re needed, to keep greedy companies like this from taking advantage of customers.
Reliably Unreliable & Frustrating
Now you have no choice… old app won’t work at all, so you’re forced into this app, and it’s terrible! It crashes, drops signal, drops audio, design layout requires more scrolling and more steps to do basic things, everything about this is a cumbersome, clunky, shadow of the previous DTV app… even the guide is a cumbersome space-wasting, frustratingly primitive echo of the previous app. Fewer things you can do, more steps and buffering for the few things you can still do. This used to be an instant plug-and-play app. Not anymore. And after you jump through all the hoops, more annoying built-ins require attention just to do the basics… even playing the audio track with the video requires extra steps now! Whoever heard of turning ON the TV and having the default position for every little thing be “off” and “silent,” so you have to tend to a flight list of nit-picky tasks just to simply watch the news?! It’s just one final push out the door… the old app crashed too often, but this one can’t even get through all the start-up steps without locking up. And in the end, more times than not, you’ll go thru all that only to be stuck watching the screen buffer and then revert to its favorite mode: no audio.
doesnt work
the only thing I ever get from this app is a message saying sorry we are having trouble try again later Im still waiting for 88 days now for later to come. Then again this is to be expected from att abd why affer coming back to att this time Im leaving for good! Congratulations att this time it only took you 88 days to drive me away. In the world of mobile phone carries Ive learned not to expect much but att has managed to set the bar even lower than they ever have. Just a thought on the rare chance that anyone at att actually cares or is even listening How about putting as much effort into simplifing your products so theybare easy to use and maybe even actually work as well or better than att falsely claimsand while your at it all that effort att spends trying to woo customers who have moved on back would be better spent on putting out a quality product and treating the customers you already have like they matter . the second I leave I will get more attention in one day from att than I have the entire time I have actually been a customer. That says alot about what is imporrant to att . yes this is suppose to be a review so to be clear Id give it a 0 if it were possible its hard to give a more detailed opinion Ive never gotten it to work
Description
The DIRECTV App, for DIRECTV and DIRECTV STREAM customers, is the fresh way to stream all the entertainment you love. Live or On Demand, at home or on the go, big screen or small - no matter how you like to watch, we bring your TV together. No matter your passion, we’ve got you covered with live sports, breaking news and thousands of On Demand titles.
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