Icon AT&T Photo Storage

AT&T Photo Storage

  • Photo & Video
View in App Store

AT&T Photo Storage

  • Photo & Video
4.8
33.3K ratings
Age Rating

4+

View in App Store

Price Intelligence:

Average for the Photo & Video category The most popular in-app price for the app

Grow your in-app revenue

while we take care of your subscription management.
Mobile SDK by Qonversion.

Price Intelligence based on:

213,534
apps aggregated
8,172,290
in-app prices defined
89
main categories

In-App Purchase Price (Subscription or Non-Recurring)

vs. average for the Photo & Video category, $, by region

Build, analyze, and grow in-app subscriptions

with the most powerful mobile SDK for subscriptions

User Reviews for AT&T Photo Storage

3
Can’t get in

I had this problem for a while my photos won’t back up and my photos that is back up is all black I was told to leave my phone open on my very last black photo well I did for 24 and that photo never showed up two I thought be great idea to delete the app and reinstall it no because now I can’t login it has a white box to type in your email address and a gray continues botton and nothing click but when you click on support and you can’t even get support because wants download mail witch I delete because of space issues and now I can’t download it back and now my picture can’t even get back up idk what to do because I really want my pictures but I can’t delete them and I want my old picture back

abcdefghijklmnoqrstuvwyxz, Jul 29, 2022
3
You Need to Fix these Issues Yesterday!!

I got talked into getting this app from the AT&T store. Thanks for the 50 GB. But the reviews are crap. I live in breathe by reviews and stars. You are more tan billion dollar corporation get those little tech people that work under you to fix these issues so we can get your star rating up and we can get these negative comments from coming your way. No one wants to leave a bad comment unless it’s really affecting him. Do the math. I’m backing it up now but I’m debating whether to just cancel the back up altogether. If I’m trying to cancel the back up then there is a very good reason for it. Please fix these little quirks and I can guarantee the bad feedback. .., lastly there are many cloud apps aren’t good... and the only reason I chose guy who has I was talking to,’cjn

BobbyP311, Nov 08, 2017
5
Too Many Pictures?

I was so excited to download my pictures, after I downloaded 50k from my phone and deleted all of them from ICloud I no longer have access to them since it takes hours to view any pictures stored. So bummed I need to plan for a 4 hour gap, to look at pictures from last year. And if they do end up loading, the app freezes. It’s such a frustrating time EVERY-TIME I log in.UPDATE!!!!! After reaching out to customer service they where able to correct the issue, I am now able to view all of my 47k images at any moment. Very happy with it.

Candy_marie, Apr 17, 2022
1
Deleted pics from cloud when deleted from my phone

I uploaded around 3000 pics into a handful of new albums on the app and then deleted them from my iPhone’s photo app to free up some space on my phone. When I went back to upload more all 3000 were deleted from the cloud too. Can somebody explain to me the logic behind a photo cloud app, a service whose whole reason for existing is supposed to be as a standalone storage option, deleting your content? If Asurion wants to improve the app then 1. Ditch the requirement to auto backup. I pay for iCloud for a reason, I’m good. 2. Allow us to upload our pics to your service and then delete them from our phone’s storage so we can actually free up space instead of mirroring the device. I’m deleting the app and going to find another option because frankly this is just a very basic backup and I’m not even sure it’s actually backing up since it’s so eager to delete my content.

Cloak&dagger, Aug 03, 2021
5
AT&T photo storage

I just started to use this, but, I’m hoping that it works well for me because I have ALOT of photos to download I don’t want to delete them! EVER! I love pictures and anyone who knows me knows that I have photos of everyone that I have ever met. I have at least 10,000 pictures in my phone and the worst part of it is that some of the pictures I have in my phone are doubles, sometimes they are triples!! Like I will be going through my pictures in my phone and I will screenshot a bunch to show, or, send to someone else and then I forget to delete them from my phone.

Dee Cesar, Sep 18, 2021
1
If you like being tracked then get this app. It does not work

So I’ve noticed how much this app tracks you. The disguise it by saying, when your location has changed they will back up you’re photos, but why would they need to back up my photos which is already backed up. In my opinion it’s just away to get around Apple’s ATT. They disguise it by a setting called “backup on the Go” if it’s not turned on, every time you go the app, it will pop up for you turn it on. They give you no option to download over Wi-Fi. They make you turn on your location, and cellular. Or it will backup anything. I finally got the app to work once I did this. For 4 days it would not back up my photos. It said it was “back up in progress” but did not back up anything until I agreed to all there settings. Which is not right.

Georgiatater, May 14, 2021
5
Great

Got this app back in 2017 when I converted to the multi device protection plan ...and no surprise really, but it didn’t work...stopped uploading pictures after a few and then when it would upload it was always a random picture and usually only the one...left the app open all night once and it went nowhere over night...got in touch with ProTech and that got me nowhere...just opened the app for the first time in idk how long and it had all 4K plus of my photos uploaded along with the one I had just taken...so it took a while to get working as they said but it finally does...now the res on the uploaded photos idk since I haven’t downloaded seeing as how I still have all the photos on my phone and have no plans to delete anytime soon and seeing as how I still have photos from 2011 I probably won’t be deleting them either. May accidentally delete one some day and need to redownload then I may come change my review.

Jagruins, Apr 19, 2019
2
Low resolution

I downloaded this app because it was advised by the AT&T rep. I had previously been using the Ever app to store my pictures - only annoying thing with that app is that you have to then email them to yourself if you want to retrieve them and it can only be done one by one. Anyway, this AT&T Photo Storage app has been a hit and miss - after a while I had to uninstall it and reinstall it for my pictures to start uploading to it again. My biggest issue with the app is that even though the pics are taken with high-resolution cameras, once they upload to the app they are super fuzzy! Being that this is an AT&T app you would think that it would be much more advanced. Also, live pictures do not save as live pictures, they just save as a blurry mess. I am very disappointed. Especially because a lot of those pictures I cannot get back in full resolution now. Ridiculous.

Not completely pleased, Apr 30, 2018
4
Updated review

My app had begun limiting my unlimited photo backup. I called tech support but they said they had no idea how to fix it. I then found an email feedback section under settings in the app and emailed the problem to that email. They promptly responded and were able to fix the problem. I’m also sharing the solution as this is sort of a hard root cause to find if user doesn’t realize the nature of the bug. At some point after app updated, it changed my phone number in the app to another number thus, when tech support asked for my number I shared both #’s I found. They fixed the bad number in my account, I deleted app, restored and logged in and it was fixed.

Renllaw, Oct 02, 2021
4
It works well… although I think it could be better

The app generally works well with little to no issues. However, I think it would be great if there was support for apple pro raw photo uploading. It was a little jarring seeing a majority of my photos not backing up initially. It would also be great to provide the option for the user to choose whether or not to allow the phone to keep backing up photos even with low battery. Overall, I am happy with the service. Yet, being able to share photos as a link would be incredibly useful and take full advantage of the apps storage capabilities. Seems a bit rudimentary trying to share photos from the app only to be restricted to a few at a time through traditional email.

Welcomed to Read, Nov 11, 2021

Description

AT&T Photo Storage is just one of the premium benefits that comes with AT&T Protect Advantage. * With the AT&T Photo Storage app, you can easily (and automatically) back up and secure your photos and videos, without sacrificing quality. Free up storage on your device with one touch to make space for capturing more memories. Fast speed and unlimited* storage space put your entire collection at your fingertips and ready to share. • Original quality: AT&T Photo Storage backs up photos and videos in original quality • Automatic: Seamless, automatic backup from your phone • Storage: Includes unlimited storage** • Speed: Upload speeds that won’t leave you lagging • Restore: Simply tap ‘Download’ to restore backed up items to your device • Share: Share your memories using SMS**, email, or social media of your choice • No Data Charges: No need to wait for a Wi-Fi connection.

You can back up photos and videos without using your AT&T data plan. ** Download the AT&T ProTech app to call or chat with a ProTech support expert for help with your phone, apps, and technology. Learn more at att.com/protech. Contact us at [email protected] *AT&T Protect Advantage subscription not required. **Storage size depends on subscription in AT&T Protect Advantage. There may be limitations on the size of each video that can be backed up and secured. **Messaging rates may apply. Data rates do not apply when on AT&T’s network. (Requires eligible AT&T data services. Excl. & restr. apply. Use subject to wireless service terms including those related to data speed.)

Show More

POWER SUBSCRIPTION REVENUE GROWTH

img