Western Union Netspend Prepaid

Name: Western Union Netspend Prepaid
Rating: 3.13559 (177 reviews)

Finance

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Western Union Netspend Prepaid

Finance

3.1

177 ratings

Age Rating

Seller

NETSPEND CORPORATION

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User Reviews for Western Union Netspend Prepaid

Theft

This literally happened to me two days ago on January 31, 2021. After i paid for this Western Union/NetSpend card from Safeway, I followed the instructions on the packaging to activate the card calling customer service to verify my personal information. The representative told me they wouldn’t allow me to activate this prepaid card because ofsuspicious activity! I was then told they would be sending me a refund in about 7-10 business days! Then she had the audacity to tell me she was charging me $5 service fee? Really? What service? They did no service for me they Did not do me any service! All they did was hold onto money I was trying to pay a bill with now i gotta pay late fees for theater one! Do not waste your time with This’s unethical Place of “—— artists”!

719BrownGuy, Feb 02, 2021

First Time user

I hope everything works perfectly like it has to be.I'm using the service (Wester Union) but in Walt-marts or HEBs.Now I want to do it from work or while I'm in the house, or at the gym, or what about at the game?Perhaps I could be busy on a romantic night with my wife in a hotel and our family or some friends need money.I don't want to go away running from here to there just to find out that everything is closed. Well, Panas. Homies, compas, vatos, brothers and cuñados, that's the main reason I'm getting this #wuapp.

Alarcón Mill, Sep 09, 2017

Can’t load money

Load money option isn’t working. Makes you call their terrible customer service line.

asiaangel, Jul 08, 2019

Can’t connect to bank

Every time I try to connect to my bank I put my credentials in then it’ll send me to the re-captcha but every time I click the box it just loads and goes back to an empty box.....I’m about to stop using this😡

concernedCoStOmEr, Jan 09, 2021

Customer service is horrible!

If you don't have an issue the app works, but if you have an issue customer service is horrible. Just trying to get them to understand your issue is most of the issue. You ask for clarification and they just repeat what they said the last time?! It's like they're trying to wear you down by pretending ignorance so you don't follow through with your complaint. Horrible..

DK review 505050505, Nov 26, 2019

Direct deposit

They offer 2 days early Direct deposits if you sign up for it and it never happens! What’s up with that? Why offer something and don’t stand by it. Very disappointed

Gymini620, Feb 25, 2019

No good

Won’t let me load my mobile check i been with this bank a little over 8 years and been using the mobile app it never did this i called customer service still no help I never had this issue ever ! Hope it fixes soon :(

jazzling1987, Jan 24, 2021

Just a question

Question is there a way to sign up with a netspend prepaid card from dollar general or do I have to sign up and get the card later I recently went to dollar general to get a netspend card and downloaded the app but it wouldn’t let sign with my netspend prepaid card

Lamarkid109, May 26, 2021

Honestly. Terrible.

Waiting to finally receive my money which was loaded 5 days ago on a card and can’t activate it! Have to wait a FULL WEEK! And I pay money to use this. Honestly save the money go to a real bank. Can’t wait to close my account. Don’t believe a thing the customer service tells you. Each one of them have a different answer. I wish I could give zero stars.

redbomber17, Feb 08, 2021

I’m a 5yr customer

I have been getting DD on this card for years now, I’m they've always been good to me never paid overdraft fees when I do overdraft (never more the $10) and I get texted every transaction. I’m actually afraid to activate the all access card in fear that it will change in a negative way.

rvalenzuel, Apr 30, 2020

Description

*Use of features is subject to card activation and identity verification. More than moving money. The Western Union® Netspend® Prepaid Mastercard® mobile app4 helps you take control of your money.

With this powerful mobile app, you can load checks (2) using your mobile device and send or receive a WU® money transfer (1) -- all from your prepaid Card Account. That means it's convenient to do things like: -Send and receive money using WU® money transfer (1) -Load checks (2) using mobile image capture -View your Card Account balance -Track your spending -Find the closest reload locations (3) (1) Fees for money transfers vary and will be calculated at the time of the transfer transaction. Fees, terms and conditions apply, which you must agree to before using the Service. No fee to receive Western Union® money transfers onto your Western Union® Netspend® Prepaid Mastercard®. This optional offer is not a Pathmark® product or service nor does Pathmark endorse this offer. (2) Mobile Check Load is a service provided by First Century Bank, N.A. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms and Conditions, and Privacy Policy. Approval review usually takes 3 to 5 minutes but can take up to one hour. All checks are subject to approval for funding in Ingo Money’s sole discretion. Fees apply for approved Money in Minutes transactions funded to your card. Unapproved checks will not be funded to your card. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the Ingo Money Service. Your wireless carrier may charge a fee for message and data usage. Additional transaction fees, costs, terms and conditions may be associated with the funding and use of your card. See your Cardholder Agreement for details. (3) Fee may be assessed by reload location and may vary from location to location. (4) No charge for this service, but your wireless carrier may charge for messages or data. The Western Union® name, logo and related trademarks and service marks, owned by Western Union Holdings, Inc., are used with permission. Subject to card activation and ID verification. Terms and costs apply. Card issued by Pathward® Member FDIC. © 2023 Netspend Corporation. All rights reserved worldwide. All other trademarks and service marks belong to their owners.