TripShot

Name: TripShot
Rating: 4.73726 (1629 reviews)

Navigation

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TripShot

Navigation

4.7

1.6K ratings

Age Rating

Seller

tripshot inc.

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User Reviews for TripShot

Absolutely ridiculous

Took 20 mins just to figure out how to properly use the app. Buses show up when they want, 20-40 mins after requested time. Sometimes cannot even get a bus leaving you wondering if a driver will let you on. I’m not sure what was so wrong with the previous system but this new one is a complete joke. ART needs to go back to routine routes and schedules for tourists. Forcing passengers to stand out in the rain or heat without being able to schedule a ride is outrageous.

Aangelamber, Oct 08, 2021

Too hard to get to the favorite stops screen

Update: taking off another star for the new offensively purple icon. My company has an internal app I can use on my work phone, and I like having this one on my personal phone. Unfortunately, updates have made this app much harder to use. I take the same route every day, and it used to be quick and easy to see the upcoming shuttles at my stop. Now I have to tap around to try to get back to the favorites under the trip planner screen. I don’t even understand the logic of where it’s buried in the UI now.

app_tinted_glasses, Sep 19, 2020

Where is the real time status?

I found my route and all it shows is the schedule. it should show a map with the bus location.I have accidentally stumbled upon the real-time status feature once or twice but I honestly cant find it now. It seems like a no brainer to show it on the same page as the route.Also, there needs to be a favorites section. I don't want to run a search every time I want to see the status of my shuttle.

Blendieofindie, Jun 14, 2019

Worst UI update

Buttons at the bottom are gone. It is very frustrating to use this app. There is a very small windows of time where the bus arrives at a stop and we board the bus. There is no time for switching to the new pay panel and then search for near by busses. Now I have to tap thrice to do anything in this app.Do you want to see where the bus is on the maps— press three or four times to get into the screen. When you are in hurry, it becomes frustrating to do so many number of user interactions.Please have a goal of making it even easier to get into different panels.

Brahmesh Jain, Dec 12, 2018

First off would love to thank this poorly managed app for taking over the apps beforehand.

You guys have made a simple ticket system into a mess of an app where it took 20-30 minutes to find out how it even works. Great job! Not only that but you’re leaving people waiting for shuttles to ask if “this is their shuttle?” Good job guys. Work on the app and make it more simple? Just an idea. What a fail of a system. Sad that it’s taking over transportation.

Christoph_West, Jul 08, 2021

Update makes the experience worse

This app used to provide good utility. It opened to the Trip Planner screen with my defaults populated. Now it’s an additional tap away. Even worse, the cold start time is noticeably slower as a result of showing the map first. Extra tap and longer wait before I’m able to tap. Objectively worse. The app still works, so 2 stars, but if I had any other option, I’d switch.

daviddripps, Jul 30, 2019

Poorly designed

Should display the company routes, instead asks you to enter where to go (to the office… please just show all company routes). When you try to search for them you come up empty with a vague message - buses might have departed for the day. I get that but why not pre-configure all routes and then show to the user what the times are for those routes, capacity and availability. Like any public transportation works. This shouldn’t behave like a route planner and if that’s the goal of this app my company might have chosen the wrong app for the purpose. Might update once our busses resume and this app displays more than blank pages.

InsertValue, Jun 10, 2021

Rash driving by sai kumar reddy

The driver named sai kumar reddy always drivers rash. He always drives more than speed limit. As I have informed him that he can drive speed then he will be telling that u can complain if u want to but no one can do anything. If it happens again then I will be informing to county police about slu ride. Most of the students have raised complaints against sai Kumar reddy but action was not taken against him. Please make sure that he is not working as it’s matter of passages safety

Killer_ppp, Jul 12, 2023

Convenient for shuttle info

I really enjoy tripshot- we use it for our company shuttles, and it’s so helpful to have this information at my fingertips to see where shuttles are- when they will be arriving, various stops, etc. I live within distance of a few of our different routes, so it’s especially handy for switching between timetables if I miss the shuttle I was intending to take. I like the UI and the different route/departure information the best!

KLeardini08, Oct 13, 2020

Annoyed with inefficient routing

My company uses tripshot for shuttle service to commute to work. The evening shuttle route to go back home is very inefficient. Even if no one is getting down at a particuler stop, it takes everyone on the shuttle to that stop. This makes no sense as everyone on the shuttle ends up wasting time. In our case its adds delay of about 30mins. Its a bummer to work for a tech company and relying on such poor navigation to commute to work. I have brought this to the notice of commute team and the explanation received from Tripshot is that for the ETA to be correct the shuttle needs to go to every single stop on the route even if no one is getting down. Who cares about ETA if everyone is reaching home 30mins late. Hope tripshot can correct this. Another area in which tripshot can improve its suggest routes based on ridership data. The route should be optimized for stops where more riders are getting down.

MizoBaby, Jan 18, 2023

Description

TripShot helps you travel with ease! See all of your travel options in one place – bus/shuttle, on-demand rides, vanpool, bike share and more. Book a Reservation to secure your spot.

Utilize Wallet to manage contactless payments and boarding. Set True-Time® notifications to know when your vehicle is arriving. (Options vary depending on your organization). True-Time® data provides up-to-the-second accuracy for vehicle locations and arrival times, ensuring you have the information you need exactly when you need it so you can arrive on time, stress-free. Simply download the app, log in securely with your account and you're ready to go! Standard Features: * Advanced Trip Planner - map out your journey from point A to B, know the route you’re going to take and see when you will arrive. Set notifications to routes or stops to get True-Time® arrival, departure and delay information sent to your device. Favorite a route to make it easy to find next time you travel. * Routes - view specific information on all routes available to you including route schedules, route maps, and stop-by-stop details so you can plan every trip ahead of time. Optional Features: * On Demand - request an on-demand ride in your service area and get a real-time view of all available vehicles. Reservations - from the Trip Planner book a reservation to secure your space for a future ride. * Boarding - for ticketless boarding utilize your device’s Bluetooth and select Boarding to see your approaching vehicle and present your digital pass to the driver. * Wallet - utilize contactless payment in the Wallet for fare-based ticketing to securely purchase a transit ticket. Purchase tickets using Google Pay, Apple Pay, credit cards, and credit cards from pre-tax transit subsidy programs such as WageWorks and Commuter Benefits. * Micromobility - utilize your organization’s shared scooters, bikes, e-bikes, and additional modes with a seamless user experience. For additional resources and help go to our support page on TripShot.com or contact our support team at [email protected] -- This app may use your location even when it isn’t open, which can decrease device battery life. This is only the case when using TripShot's vanpool feature as a driver.