Spaces: Follow Businesses
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Mobile
SDK by Qonversion.
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User Reviews for Spaces: Follow Businesses
Good app... when it works
This app is very good for helping me manage my bakery. It helps me keep track of orders and customers. But it’s only gets three stars because the tech support is atrocious. When the app decides NOT to work, and NOT to send me notifications, I miss orders. That’s terrible for business. When I troubleshoot and it doesn’t work, the next logical step is to reach out to tech support. I spent 48 minutes on the phone. Half the time was spent on hold, the other half was spent just trying to get the support employee to understand what my problem is, which takes a very long time with people who don’t speak English. My problem didn’t get resolved, after all that time on the phone I was told “it must be a glitch” (yea, you don’t say), and that someone would get back to me later. I didn’t receive an email back until three whole days later, and the email was simply a screenshot of how to turn on notifications. As if I’m so stupid that after three days I wouldn’t consider that maybe notifications wasn’t turned on. Horrible customer service y’all. Really bad.
Bookings
I use Wix for my salon booking appointments. I recently got a suggestion from Wix suggesting that my clients download the app. Now before when my clients would book online I could see everything their name,number, an email an services that they were booking for. Now when they book with the app it doesn’t have the clients name or number. Just the service their getting an email. In the booking part it only shows service. I don’t even see or know who I am servicing. So I don’t know who I’m about to give service too. Although emails are fine I mostly contact my clients by phone. I will not be suggesting for my clients to use the app until it gives me more information on my end about the clients an their appointment. As for now I will continue to lead my clients to the website to book their appointments. Also I had only one conflict where my client scheduled an appointment it gave me the wrong time that she scheduled for. It was an whole hour difference. Her appointment was at 3:30 pm an her confirmation told her the same. But on my notification calendar it said 4:30 pm . I hope this doesn’t happen again. It was an inconvenience for us both to have different times.
Nobody Will Respond To My Questions
So at first I loved the app. It was simple to use. I answered all of the surveys with thoughtful insights. I started earning cash and even started getting value surveys, which pay a little more than the regular ones. I haven’t won any of the big payments but I was fine with working my way up. Well I finally hit a little over $10, which is the minimum to cash out but it’s been almost a week and I still haven’t received my payment. So I tried emailing this company over and over again but nobody will respond and I have no idea how to get a hold of customer service. It took a lot of time and effort on my end to get up to $10 doing little $.15-.$25 surveys and would like to get my cash especially since I’m unemployed at the moment and Christmas is about to arrive. This app would be great and I would totally recommend it if they would be available to assist the people who took the time to complete their surveys. Don’t download this app if you are not okay with wasting your time. I use several other apps to make a little cash until I find a job and I always received payment within two to three days in my PayPal account. I’m highly disappointed!
What happened to this app?
I’ve been using Wix for 5 years now. The app has been incredibly helpful in managing my therapy private practice. I was able to easily see my bookings calendar and schedule appointments for my clients. After the new update, it is incredibly difficult to find my bookings calendar. One page title “my bookings” says that I have no appointments, and then redirects me to another page that shows how many appointments I actually have for the week. It used to be very easy to see my calendar - one click and I’m there. Now I have to click through pages and pages to find my appointments. I don’t know why that changed! Another problem I have with the app is that it constantly gets stuck showing all of my notifications. The app will say I have three notifications, so I’m thinking I have three appointments. I click into the app and go from page to page to find nothing. I mark all of my alerts as “read” and close out of the app - it still says I have three notifications. I can understand that any big app update can have bugs, but I don’t think the development of the most recent app had small businesses in mind.
Subscriber Engagement
I have two sites with Wix. With the older one, I am able to reply directly to comments. But with the newer version, I can not. I just want to know who thought it was a great idea to take away the joy of no longer being able to engage with people who are subscribed to your site. Literally, what is the point of having a website where engagement and discussions are encouraged but you can’t even address each person as individuals. I’m incredibly upset and disappointed. With the money I’ve spent to build these sites, it’s heartbreaking to think that you no longer find it important to give people a voice on a website they pay just to be able to have that platform to interact with others. It’s a waste of time, money, and effort if all people can do is look and scroll but can’t even reply back to one another. Never thought I would have regrets with this site but I certainly do now. Not sure who the creative mind was behind it but they certainly didn’t consider the things people loved and made them want to go with Wix to begin with. Why over complicate? Are we not tired of experiencing this feeling. Simplicity is bliss. Now we’re just lost. Whoever the team was before, bring them back. Either make it better or leave it as is.
Good but they get you with the small print
I built a free portfolio on wix and it was fairly simple. I decided to try and purchase a domain to hook to my site to easily put it on my resume. It gave me 2 options upgrade to a premium account and get a domain for free or purchase a domain separately and in small print it says but you will still have to purchase a premium account to connect the domain (which I did not see at the time, and who would think that even makes sense when it gives you two options). I saw this right after pushing my payment through and instantly contacted support asking for a refund because of course I wasn’t going to upgrade and pay monthly when I thought I was paying an annual fee for my domain. It of course was denied. But come on! To me that is some sort of scam. $30 isn’t the end of the world, but it is upsetting when I know it was just $30 down the drain. Because of this, if I do consider to upgrade one day it will not be with Wix. Good logical customer service goes a long way and not even speaking to anyone but just getting an automated message that says your refund request has been denied is a huge turn off.
Inspiring but one big minus
I started using Wix a month ago. Within a few days of playing with it I upgraded so I could have my own domain name and more features, and access to images, etc. Wix is very user friendly both on your computer and the app allows you to do a lot too while keeping an uncluttered look. (Perhaps most amazing is the AI assistant you use on your computer—after doing a short questionnaire about you needs and wants, it whips up a website for you. Frankly I was amazed at what it came up with for me, beautifully designed. You can then do a lot of customization. The more customization you do, the more learning curve. But I’ve been so inspired, I’ve been playing with it a lot. I downloaded the app; it too is to super easy to use with attractive design. Thanks for the blog manager! BUT...here’s the thing: I went to use the app on my iPad Pro and, well, there is no app for the iPad Pro! I was stunned and disappointed. It’s not like the Pro came out yesterday. The Pro would make the perfect work space for Wix—more design features would be possible than with phone app. You could then have pretty full featured Wix app on the go. Please tell me an iPad Pro app will soon be available?!
iPad App Needed!
I read a customer review from over a year ago about an iPad app. Your response was “...not in the near future.” Well, a year later (and in tech terms that’s more like 10 years later) there still doesn’t appear to be one. It would be nice to be able to work the web site from the comfort of my living room rather then being chained to my Mac even longer than I already am trying to do all the other business stuff needed during the day. The app works well on the Mac, although a bit seedy in traversing around the thing and confusing at times when first getting started, but I’m thinking maybe the new site I’ve developed (on my iPad) through another host may lead my subscription to lapse on the WIX app in March. Sorry guys, small business owners (who, let’s face it, mostly use your app) have to stuff all business functions into their day. Developing/maintaining a web site during business hours on the Mac just isn’t a high priority and after 10-14 hours in the studio, it’s time to relax with my iPad. Building my web site is fun, but sitting in an office chair even longer is not.
Y’all have poor communication, and the app needs to be fixed!
When I first started using this app I really like it, now it’s becoming a annoyance and inconvenience with the problems that come with it. I blocked out last month when I needed a break for working and it would not let me unblock so I couldn’t use the app, I even emailed and received a response saying someone will get back to me but no one did. I just had to wait until my block was over for my clients to schedule. It is now a month later I’m trying to block off a certain time and it’s practically doing the same thing but this time I need a special time blocked every week and it’s not even acknowledging it. It’s still showing my entire schedule is available even when I uncheck the Wednesday box that whole day is still available to book. Another thing is when my client go to styles the pic is cut off it would be great if I continue to keep the app if you could show the full picture that would be great. Other than that i haven’t had problems but those are major problems and could affect my client relationship.
Ehh.
I switched to wix from a previous booking site because I wanted “my own” website for the convenience of scheduling clients. First off, i find it annoying that clients aren’t able to book multiple services at once it really is a hassle for people to have to go back and schedule for another service/time and take up multiple appointments slots when they could’ve just done one large time frame.Secondly, I don’t like that a card is not able to be kept on file. A lot of people don’t want to enter their card to leave a deposit then have to still pay the other half with a different form of payment.The app itself is just super slow. I’ve set up appointments for my clients on my end and the app freezes and my client ends up getting a bunch of the same confirmation email along with multiple appointments being scheduled for the same time/day on my calendar.I also don’t like that I have to setup a number in order to text my clients, I already have a dedicated work number and do not wish to create a new one. As of now I’ve been having to go to the client profile, clicking on “edit” then having to copy & paste into a new text message. That is probably the most annoying thing about this app.& I’ve gotten a lot of feedback about clients being confused and how to register for their account or signup to become a member on my site.Overall this is just OK. I’ve only had my website/app since November and I’m really leaning towards switching back to my previous booking site.
Description
Welcome to Spaces by Wix, the place to connect with your favorite online store, business, website or community. Stay updated, get notified about any changes and be in the know about the latest product launches.If you're looking to build a website or manage your existing site, please visit the Wix Owner app. Shop Online Browse e-commerce sites and shop items online Make purchases on the go Apply coupon codes or discounts Track past and upcoming orders Read Blog Posts Access content from anywhere Share, like and comment on blog posts Stay up to date on the blog sites you follow Stay up to date on your favorite bloggers Schedule Appointments Book online sessions Purchase packages Join a virtual session via Zoom Pay for your bookings Link to Apple Health to get a better view of your daily activities.
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