Norton Family Companion App

Name: Norton Family Companion App
Rating: 1.32941 (680 reviews)

Utilities

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Norton Family Companion App

Utilities

1.3

680 ratings

Age Rating

Seller

NortonLifeLock, Inc.

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User Reviews for Norton Family Companion App

DONT DOWNLOAD THIS!!!

This app was put on my phone by my mom because her and my dad thought it was a good idea so they can see my search history and stuff like that. You can block apps from being used which would/could be used for if your grounding your child or they are not allowed to use their phone. But once this is on your phone everything will get messed up. You won’t be able to delete apps or anything your Wi-Fi gets messed up And When you search up for pictures you won’t see anything because It would be blocked and you would have to get them off of websites but only few because a lot of them would be blocked. Me my mom and my dad found this super annoying. Now I can’t get this off my phone and It is stuck on here. My mom and dad can’t delete it either. DO NOT GET THIS APP!!!

🦊🦁🐯🐨🐼, May 06, 2022

DONT DOWNLOAD THIS!!!

🦊🦁🐯🐨🐼, Sep 14, 2022

Would be great if it didn’t easily uninstall.

This app installs a vpn profile and Norton’s own browser on my iPhone 6. It allowed for blacklist and whitelist of websites. That is the best part. The browser was working great on WiFi and cellular LTE. Then I tested the vpn. I easily uninstalled the vpn with my phone password and safari was back with regular norton filtering of safe search and its websites but my blacklist of websites were not filtered! This renders the app useless. Please fix this app ASAP. Please require the user to sign into the Norton account to get a password to uninstall the vpn. This would give it the right protection it needs. This app could be great. We need more apps like this that works. I believe this app would be great if the vpn was not easily uninstalled. Please fix it so I can change the rating to five stars.

208.67.222.222, Jun 19, 2018

Other reviewers are just salty.

My parents installed this app on my phone, and I am honestly just disappointed with how other reviewers treat it. This app does what it says it does, and does it fairly well. It’s supposed to replace the phone’s browser with something more easily traceable for your parents, and that’s exactly what it is and what it does. Now, that isn’t to say it’s perfect. New tabs take a considerable amount of time to load, and certain websites, like the one my school uses for grades, are pretty poorly optimized for it. Overall, it works well enough to be perfectly acceptable.

AFistfulOfLoadedDice, Dec 16, 2018

This is Terrible!!

I would give this app 0 stars if I could!! It’s an absolute privacy violator, like I know ya parents wanna monitor what your child is doing on the internet and checking what apps they have, but people need to have privacy on their devices. Even if they have no bad apps on it people still need to have phone privacy. This is an absolute trust breaker. And also the screen time is disaster. It is is so ridicoulous, their excuse is oh I want to limit my child’s screen time and blah blah blah blah, even tho the parent is on it just as much or more. This app is ridiculous, it is a complete trust breaker and won’t even let you access apps that aren’t even bad. I don’t reccomend this app at all!! One more thing that is terrible when there is a time set that you should be off of it at night, when you can go on it again all the apps are reorganized. Especially when you organized your phones apps the way you want them. This is app is terrible and do not reccomend!!

DO NOT RECOMMEND WHATSOEVER, Jan 15, 2022

This is not fun

I speak from my own experience that this app will do more bad than good yeah it provides parents with trust but the day I got it it started to delete all the apps on my kids phone starting at 2 am and ending at 11am witch makes no sense cause he’s sleeping at that time and wakes up at around 9 am I do not recommend this app because it had deleted my kids apps for three days and we couldn’t do anything cause it basically removes them from you AppStore so you can’t access them at all. Devs this is a nightmare, I deleted this app and it still will do this so warning all parents TRY A DIFFERENT PARENTAL CONTROL SITE FOR YOUR KIDS

hungry for more hungry games, Jul 01, 2022

why

This is from a preteen who has this on their iPad, so I recommend you read an adult’s review. They can tell you from experience what the app is like.This app does not do it’s job well. It blocks EVERY (yes, every) website with a video on it. This is quite a struggle to work around and discouraged me from using Safari for quite a while. Second, if you set a time limit on your device using this app (which you can already do without this app) it removes almost all app icons and kicks you out if you’re in one of those apps. This becomes an issue because sometimes you’ll be being something that you enjoy, and then that time limit just makes your device as barren as a dessert.Lastly, it doesn’t track your apps at all! I’ve accidentally been sent to horror games on Roblox, and have those games show up on my Continue menu. However, the app didn’t do anything about it, which is unbelievable. It should at least store this information on the app!This app can easily be summarized in two words: DON’T BOTHER. Instead of genuinely protecting your device, it traps you in a cage of limited content, doesn’t allow to access more even when you need it, and calls it protection. Parents, if you’re considering downloading this app, do yourself a favor and trust the 1.5 rating - this app is not worth your time.

In Oblivion, Apr 06, 2022

This app needs so much help

Downloaded this app on my daughter’s new iPhone 6S. Got everything set up only to find that she can no longer use any of her social platforms. This app blocks all social media apps. She can no longer use Facebook, Instagram, Snapchat, Messenger..... Total pain. So now in order for her to use any of these apps, she has to log into them from a website. This is ok except for the fact that not all of these apps have websites (e.g. Tiktok, Snapchat...).On top of this, there is no parental app or easy way to control or manage you child’s devise. There is no parental app to do this. You actually have to log into a website from a computer. You can try to log into the website from your phone, but by the time you are done trying to navigate Norton’s poorly designed website, you will want to throw your phone up against a wall. Norton has been promising a parental control app for months but still nothing.This app is definitely not worth what Norton charges for it. In fact, it’s not worth anything at all. I’m done with it. Cancelling the service and looking for something different. I suggest that you run as far away from this app as you can!

Mrs.Anderson731, Dec 25, 2018

Works Well

Got Norton a few months ago after my kids complained about Mobicip (and they were right). So far so good. The profiles were easy to put together, the kids are able to view what they want to view, I have guardrails up and I get a weekly report. I wish it would have more functionality with iOS and a PC, but it is what it is and you know that when you buy it. It recently went haywire on my son’s iPad but I don’t know of an app that is bug-free and I am confident we will work it out (when he finds his iPad that he left at his friends). Overall, I have been happy with it.

Should Have "Checked" First, Mar 24, 2020

Bad Choice, doesn’t work and support can’t help!!!

I used the time monitoring portion of Norton Family to restrict our two sons phones from 10am to 5:30 am. During this time it removed the icons from the phones. At 5:30 am the icons did not return. I called support and they could not see in THEIR system what was being transmitted to the phone app. I disabled the phone/iPad feature and after an hours the apps returned. Even though it was disabled the next evening it turned the icons off, at 5:30am again it did not turn back on and never did. I tried everything to gain control of the phone, but since when it took away the icons it took the norton app too, i cannot get into the app to put in the over ride password. I cant remove the app from the phone until it is unlocked and can not unlock it. We will be cancelling this service and going to Mcafee!!!

Tecdiver, Dec 01, 2018

Description

This app should be installed on the child’s iOS device(s). Keeping your kids safer online requires more than managing screen time. Norton Family helps you supervise and manage your kids’ online activities. • Helps you manage your child’s remote learning environment, so you can keep your child focused on schoolwork during the school day. • It helps block unsuitable sites while your kids are surfing the Internet • Let’s you see what websites they’re visiting • Let’s you see what they’re searching for, and so much more… And while Norton Family lets you set online time limits, it also helps you start open and ongoing conversations about how to build safe and smart online habits.

As a parent, it’s important to have insight into what your kids are doing. Our helpful tools allow you to monitor kids’ online activities at a glance or be notified by email alerts, so you know when it’s time to talk. IMPORTANT NOTICE: To use the features of Norton Family on your family’s iOS devices, this Norton Family app should first be installed on your child’s iOS device. Parents can configure household policies, manage alerts and reports from family.norton.com. To do this on iOS devices, please download the Norton Family for Parents app. Help your kids explore, learn, and enjoy their connected world more safely with the following features: School Time: Remote learning requires the internet, so pausing the internet on your child’s device is not an option. Norton Family School Time is a feature to help parents manage their child’s remote learning environment, so you can keep your child focused on schoolwork and avoid other internet distractions during the school day. Web Supervision: Let your kids explore the Web freely, with tools that help you block unsuitable websites while keeping you in the know about which sites they’re visiting. Time Supervision: Stay on top of how much time your kids spend on their devices. Search Supervision: See words, terms, and phrases your kids are searching for to gain insights into their interests and help protect them from inappropriate content. Video Supervision*: See a list of the YouTube videos your kids watch on their PCs or iOS devices and even view a snippet of each video, so you know when you need to talk. Instant Lock: Parents can help kids take a break by locking the device so they can re-focus, or join the family at dinner. Individual devices can be unlocked with a PIN. Parents and children can still contact each other while the device is in lock mode. Email Alerts: Receive an email when your kids attempt to visit a blocked site so that you can start a conversation about appropriate content. Access Request: Open the lines of communication by enabling your kids to send you a note from within Norton Family if they disagree with a blocked site or a house rule. Monthly/Weekly Reports: Opt to receive detailed reports of what your kids are doing online, right in your email in-box. Any questions? Send us an email [email protected] *Video Supervision monitors videos that your kids view on YouTube.com. It does not monitor or track YouTube videos that have been embedded in other websites or blogs. Mobile app must be downloaded separately. An account is required to use the Norton Family app. To set up, review, manage and customize your House Rules and Settings for each child you’ve added, sign in to your account at my.norton.com using the credentials you created.