Hollister Co.

Name: Hollister Co.
Rating: 4.87607 (404425 reviews)

Shopping

View in App Store

Hollister Co.

Shopping

4.9

404.4K ratings

Age Rating

Seller

Abercrombie & Fitch

View in App Store

Price Intelligence:

Average for the Shopping category The most popular in-app price for the app

Grow your in-app revenue

while we take care of your subscription management.
Mobile SDK by Qonversion.

Learn more

Price Intelligence based on:

213,534

apps aggregated

8,172,290

in-app prices defined

main categories

In-App Purchase Price (Subscription or Non-Recurring)

vs. average for the Shopping category, $, by region

Build, analyze, and grow in-app subscriptions

with the most powerful mobile SDK for subscriptions

Explore

User Reviews for Hollister Co.

Awful!!

If I could give this app 0 stars I would. After downloading the app for the first time everything was great. Prices were nice, I got discounts, customer service was always on everything but that was all up to par until recently. After updating to the latest version of the app and reloading several times on countless occasions my screen expresses the same response to an error, “WIPEOUT, we’re dusting the sand off a few things to make your shopping experience better.” Followed by that it has a RETRY button. I originally downloaded this to make my life easier instead of visiting the store or having to wait online. Well then I began to think and I was reassured about the online Hollister app but sure enough when visiting the site it DOES NOT LOAD and it slipped my head that not only that but it hasn’t been working for the last YEAR or so. I say Hollister needs to get on their A game and pull their heads out of their butts because if this is the respect I’m going to receive from them, this is the amount of respect I supply to them. 0!

A007grif, Jun 01, 2020

App needs work

I thought the App’s was great. Why do you delete previous order history? Why do you delete like item. I would love to come back even if it’s months later to see the things that I like even if they’re out of stock especially my purchase history because if there’s a pacific item or item’s that I’m looking for it would be stored in my purchase history these are the things that I would love if you can work on. Being able to go back and look at purchase history, and being able to have a saved like items in the heart category. Besides that everything is good.That’s the reason for my one star. It was very frustrating to come back and the things that I hearted were empty :-(

bbbbbbc y, Mar 19, 2023

WRONG ORDER, TERRIBLE CUSTOMER SERVICE

I ordered High waisted light washed mom jeans, the shipping took 2 weeks which is well over 5-7 business day, which I paid for. I’m so disappointed because I looked forward to these jeans to come in the mail only to find out that they are the total opposite of what I ordered. The jeans I received were low waisted(I hate low waisted), size 0R(which is also not my size), black(needed a light wash pair not black), and they were super skinny(which I hate). I called the customer service only to be told that the jeans I wanted were now sold out, and the only thing I can do is either drive to a Hollister store and return them, or return them via mail if I wanted my money back. I hated that sass and the attitude when clearly I had a reason to be upset, but I was extremely polite about everything. JUST TERRIBLE!!!

Bdzi17, Aug 15, 2019

Best ever!

I’m 38 years old and have shopped here since I was a teenager! I’m happy that most of the styles I wore in my teenage years and through my twenties are coming back into style! I’m still the same size now when I was a teenager! Since I’m the same size and Hollister meets my small body frame, I have revamped my whole wardrobe! Thank you Hollister for all these years, and allowing me to feel like hot mom status! I look and feel classy and sexy! Also, I def don’t look like one of those old ppl trying to look young either…lol! No offense to any old ppl as I am old now! I also turned my three daughters onto Hollister so I can shop Hollister all the time and get the amazing deals you have to offer! Don’t ever go out of business at least until I’m dead and gone!!Thank you!!

Gemini Doll2019, Sep 03, 2022

My suggestion I would like

Maybe can we get things separated by not just size of the clothes especially the shorts and the swim shorts by the length because I like 9 inch length short pants but I have to go through all of the other before I can get at its in the middle of everything in your sort option may be put into pants please thank you so much an extremely satisfied person except for my black and white long sweatpants with the top I’m wore the first time I mean from head to toe I had on all Hollister my hat a T-shirt and underwearSweatshirt with a hoodie I looked so fantastic I walked into Dallas Texas mall went into Hollister‘s store and everybody in there went crazy even sure pull down the top of my pants a little so they could see Hollister underwear sorry for too much info I look fantastic but when I got home and wash everything the long pants faded on the pockets anyway I still love you I will still shop there and I do have the shorts to this outfit please some kind of way fix the pants because then I have everything anyway I love you store your employees are off the hook in Fairfield California one extremely satisfied customer thank you very much God bless my name is Momo I am 71 years old thank you so much have a blessed day

hgffyubfsyijcdrubcfhh, Jun 18, 2022

Great app

I really like the app and it’s been wonderful to me up until my last purchase. The app was messing up and so it put my address in wrong and so I canceled my order and when I went to reorder it clothes it put a hold on my card for the total 3 times now I understand why it charged one and put the second hold and I was told it should fall off but the third hold I didn’t understand and the costumer service rep I called was rude and just told me it would fall off.Now I’ve never had problems with the app before but that’s just got me wondering first why was she so rude and second why was the third hold on my card posted. Huge inconvenience. Definitely the worst birthday present to myself this year

ivan1645, Apr 17, 2019

So much better then the actual website!

For some reason , the Mobil site version for hollister is really slow , glitchy, and makes things so hard just to even browse? But the app has made it SO MUCH EASER to shop and pretty much do anything! You basically get the entire website , completely optimized and compacted into an app to work properly on your phone! You can of course brows the entire catalog, edit your profile, make purchases , redeem Coupons and trade Cali Cash and you can even track your packages!! You get first notifications on new sales and promotions, when you get Cali Cash, packets delivered, or been shipped out. They keep you 100% informed of everything!The only little minor problem/bug I found with the app that hasn’t yet been addressed or fixed, is when you try to track your package , it’s extremely slow and glitchy to pull up your orders and check the tracking. It works fine but you just need a lot of patience, specially if you are tying to track multiple orders like my self , it takes me a few minutes to go down every order to check. It was really annoying at first , but you kinda just get use to it the more you use it. Other then that, I really love that app and how the simplicity and easiness of the app motivates me to want to keep shopping!! Definitely use the app for the ultimate online shopping experience!

Migue Astorga, Aug 08, 2020

NEVER RECEIVED MY PACKAGES

On January 8, 2021 I was supposed to receive a package including a black tank top. This package never showed up. Last month I ordered from Hollister in hopes that my package would actually be received. I ordered a halter shirt, This too has not shown up after ten days. Both instead of saying “on its way “, etc. it says “ready to go “. When I’ve seen these words before it means that my package will not show up, and they haven’t. This is absolutely UNACCEPTABLE behavior from such a successful and EXPENSIVE clothing store. I spent my money on these two items and didn’t receive any package in return. This is a note to Hollister that I would like to receive my packages, or get FULL refund. I will not be shopping at the store again, and I think those who are in reading this should NOT shop at Hollister as well. Thank you for reading my review and please take note for everything I have said, I hope thi does it happened to any of you.

Never received my packages, Sep 18, 2021

HORRIBLE customer Service

I know they probs won’t see this, but if I could rate 0 stars I would. HORRIBLE Customer service. Did not help me at all. Says my package is delivered and did not get any package; I checked both of my mail locker rooms at my apartment complex and I made sure the delivery address was the right one. Emailed the delivery people and they “opened an investigation” but said it will be closed in 2 days. They DID NOT help at all, told me if I don’t get my package in 2 days, to email the people I bought originally from (which is hollister LOL). This billion dollar company is a joke, cause when I originally emailed C.S they told me bc I didn’t get my shipment they could send another package. Great. Next day, they said they couldn’t bc of multiple attempts at asking for a refund and change of address?? How is that when this is my first time ordering online from you guys and last time I shopped in person was years ago. So I go to my bank account to see if they could AT LEAST give me a refund cause that’s over $250 of clothes NOT in my closet and some random place and they only credited $36 into my bank. I love that for myself. Thank you hollister, I haven’t shopped here in years and you just reminded me why(:

RachelMarie_98, Sep 24, 2022

Almost 100% satisfied 100% of the time

I love Hollister. It’s one of the only two brands of hoodies that I will wear. I must have over 100 hoodies in my closet and. I wear both the women’s and the men’s. I continuously have a gold membership with free shipping because of the amount of money that I spend. I’m always looking for the newest sweatshirt. my only gripe is out of the very few and I mean very few times that I have to send something back for a refund and not an exchange. I get charged seven dollar shipping which I think isn’t fair. If I have free shipping it should be free shipping in every instance, I don’t pay for it in the first place so I why should they subtract it from my total if like I said, few and far between items that I return for a full refund. Also, the sales are always great, but I think there should be a higher tiered system for people who spend over $1000 a year. They should get at least one coupon per month for when there isn’t a sale going on. Love love love Hollister they are my all-time favorite brand and have the most comfiest cotton hoodies available on the market!!!!❤️❤️❤️

Rosedubs1982, Feb 22, 2023

Description

Download the Hollister app. Live like it's summer. Every.

Single. Day. • Three Brands, One Cart: Shop Hollister, Gilly Hicks & Social Tourist all in one spot. • Stay Connected: Opt-in to push notifications to track your orders & never miss a drop. • Get Rewarded: Cash Rewards, Extra Deals, Exclusive Drops, & access your member ID to earn points in-store. House Members Get More • Get Nostalgic: View your shopping history & reminisce on the good times. • Save It: Heart it now. Add-to-bag later. • Scan It: Use the in-app barcode scanner in-store to access more sizes, plus ratings & reviews from other shoppers. • Gift It: Shop gift cards in the app. • Pay Your Way: Check out with Apple Pay (US, UK & Canada only) or Venmo (US only).