Abercrombie & Fitch

Name: Abercrombie & Fitch
Rating: 4.89187 (121811 reviews)

Shopping

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Abercrombie & Fitch

Shopping

4.9

121.8K ratings

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Abercrombie & Fitch

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User Reviews for Abercrombie & Fitch

Dedicated ….. Truly !

My name is Deso Marciano and I have been wearing Abercrombie solely for the last 10 years . My socks my sweatshirts my sweatpants my sweatshirts my hoodies my hats and my T-shirts are all Abercrombie-I love the ABERCROMBIE logo written on my clothing and or the signature icon ; anything so I frequently check the website daily because now I love to shop for anything that has a logo or a signature icon on it -I just wish some item didn’t sell out so fast it doesn’t give everyone a chance . Usually by the time I get to the website everything that was just put up on the site that day that has a signature icon on it , is sold out .Which is always a good thing if you’re able to get your size but either way I still continue my search because the quality of the clothing is superb - wash after wash wear after wear - I hang dry all my clothing . And I love the fact that everyone in my neighborhood knows me as the guy that always wears Abercrombie and Fitch everyday -

Deso Marciano, Jun 28, 2022

Missing necessary buttons

The app is great and works like the website. I'm not sure if this is a regional technical issue or what, but I've been using this app for a few years now (browsing from Hong Kong) and there seems to be a major flaw in terms of navigation. Whenever I click into a clothing item, I will not be able to find a "back to previous page" button or "move forward to next page" button. It is really frustrating to go back to home page, select the category and start navigating the next item. And I'll have to go back and forth whenever I click on a new item. I wanted to report this issue but the "app support" link is broken somehow, or maybe it only works on a US site? Please fix (same issue is found in the Hollister app too). Thanks!

erikafung, Sep 19, 2017

Good but room for improvement

I have two suggestions for the app. First, it would be great if you could preview items in each order when on the order history tab in the mobile app. If I’m ever trying to see when I ordered something or what I’ve ordered, I have to open each order number and review the items. Then I have to remember which one I was on as I return to the main order history page and continue to search line by line.My second suggestion is: please enable back in stock notifications! This would make for a better shopping experience so shoppers don’t have to check the app everyday for items to be restocked.

hmk456, Jul 02, 2022

Fantastic clothes, but not user friendly

Love A&F, half my closet is their clothes, but when trying to access purchase history, account settings, etc. it is very difficult. You can’t see the items in your order, just the totals, until you select it. Then you find out that wasn’t the items you were looking for, so you select the back button, only to have it kick you back to the home page to start all over again. For someone who relies on shipped items and returning/exchanging on a regular basis, this is pretty annoying to deal with. I dread it, every time lol otherwise, it’s a great app. If you could change the back button on the top left to actually take you back to the page you were last, not the home page, that would be awesome.

jenjones90, Mar 08, 2022

Needs improvement

This app could definitely stand to improve in the user experience department. Mainly two things: when I attempt to look at my order details it often goes to a blank page- which either a) doesn’t do anything, or b) eventually shows my order after about 30 seconds of staring at a blank white page. I also would love if your purchase history included photos on the first page instead of having to click through each order number to try and find a specific order. Would be much easier with photos.

Mcoco71639, Oct 11, 2019

Great Fit & Colors!

My whole family just loves the Abercrombie store. We used to go to the mall, but do most of our shopping online. Although we do still go in to the store es Po especially around the holidays & black Mon & Fri! The body sprays & perfumes smell so elegant & colognes are so manly. If that makes sense. I really wish you had more SALES, maybe coupons for in -store & sale codes for on-line. Mainly the kids department. Reason being, kids grow so so fast! After spending the amount we parents spend they get to wear it sometimes just a few months! The kids clothing has just got to come down some. Most Americans have a hard time but love to dress kids in name brand. Ty!

NanaL😁, Apr 25, 2019

The app is clunky to navigate, and I think I lost an item just for shopping on the app

I made an order for my birthday: My order never went through, even though it had been received by my bank. The app said that the cost wasn’t covered but the balance that i owed reflected $0.00. I even tried twice. Called Costumer service to ask if everything was ok. They said it was and that some times takes time to reflect on the app. I checked for updates over the weekend. Today (Monday), the order was cancelled and I have a pending reversal from my bank. I’m trying again but lost one of the items that I intended to buy. The app is very glitchy, extremely annoying shopping experience, and it’s only because I really wanted the items that I came back. This has turned me off a lot from shopping with the app. I hope you guys fix it because I actually like the brand :/

nggc, Feb 28, 2022

Amazing is all I can say!

The clothing is amazing and beautiful! They are really great prices and I love how they have sales a lot. The app is also really easy to operate, I have a bad memory about certain things so if I like something I can just click the heart button and it will be saved and there is no confusion one bit! The only flaw about this app in my opinion is that they don’t really get new arrivals often, that’s the only thing I think they should work on. If you are looking at the reviews right now to see whether you should download it or not I recommend buying this amazing app for beautiful clothing and saving money!😃

slimelover416, Nov 18, 2017

Abercrombie App

Installing the Abercrombie app has honestly been a love hate relationship in the base way possible. It is user friendly, and the display is enjoyable while using the app. Having such easy access through the app has been a experience. I enjoy accumulating points to put towards my next purchase. Abercrombie has a great rewards program for customers, and the quality of their clothing is worth the price. The company also has a great clearance rack with a verity of sizes unlike other companies. 10/10 would recommend downloading the app.

Tori_Nicole, Feb 01, 2021

Love Abercrombie - HATE their app!

I want to start off by saying that I love shopping Abercrombie. Love their style, their fits, this review is not about the quality of their clothes. This review is about their app. Specifically, how horrible the app is! I would say that the app probably works about 50% of the time that I use it. The other 50% consists of me potentially loading the homepage and when I try and click on something - whether that just be categories or my bag - the screen is blank. Can’t go through the clothes, can’t see anything on my screen at all. Sometimes half of the screen will show up - like if I try and click on my past orders it will show the order info, but then I can’t scroll down to look at any of the products I ordered. It has honestly stopped me from ordering once or twice because I wasn’t even able to add items to my bag or fully check out! It’s crazy! It’s happened so often that I felt the need to write this out because it’s so frustrating. I love this store and would love if I could give the app the same enthusiasm. :/

UnfamouslySarah, Sep 14, 2021

Description

Welcome to the Abercrombie & Fitch App! Shop All-American style for Men, Women, and Kids, including trends and new arrivals, plus check out our fashion inspiration and styling to see how to put together the perfect look. WHAT'S INCLUDED: GIFT CARDS Need a gift now?

Not a problem—we’ve made gifting even easier. EXPLORE Shop new A&F sales and exclusive promotions. NEW ARRIVALS Shop all the latest Men's, Women's, and Kids' styles and stay up-to-date with A&F. SAVES As you shop, tap the hearts on your favorite clothes and outfits to save them in your own Saves section for later. Log in to sync your Saves across all your devices so you can shop your top picks wherever and whenever you want. DEALS Find out about upcoming sales, events, and promotions with our friendly push messages. PLAYLISTS Listen to our in-store playlist through the app while you shop the latest styles. SCAN A BARCODE Don't see your size in-store? Scan an item to order it through the app, then have it shipped free to your local store. PRODUCT REVIEWS Find out what others are saying. Scan items in-store for quick details and reviews. OTHER PERKS - Receive exclusive promos for app users - Buy online, then pick-up in-store - Purchase using Apple Pay (US, UK, and Canada ONLY)