TILLY'S
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User Reviews for TILLY'S
Crap App, Figure it Out, Tillys
Look, I love Tilly’s, so I downloaded the app. I’ve only been using it for half an hour but already I’ve got a bone to pick! This app is awful! It is glitchy, laggy, and way too slow! When I press something, I have to wait a full ten seconds before your app registers that! And very often I will enter the app and be glitched right out, or click an item on my wishlist and be taken to another random one. Glitchy! Also, the sign in process is not user friendly! I had to enter almost five different emails until it worked, and even then, no real app perks! Also, why does every time u try to wishlist an item it takes u to the wishlist? I know the item I just wish listed, i don’t need to see it again, I want to continue shopping! Currently I have to exit wish list, type up my search, enter all of my filters, and scroll until I hit where I was before! This is a problem! You have gotten countless reviews telling u these facts. Get your act together Tillys or I’m done!!
Such a bad app
Genuinely the worst app I’ve ever used. The most annoying part is having to log in every time you open the app. The app doesn’t allow you to use any saved information from your iPhone (address, phone number, payment information) along with not storing your login information.When you sort items by price then view a single item, don’t press back or else you’ll be taken back to the very beginning of the category as if no filters have ever been applied.Additionally, you’re not able to edit items from the cart view. To edit your line items, you have to continue to checkout then edit sizing or remove items. While doing this, the page will become very glitching and have to load several times to adjust your cart.
Confused
For such an up to date store with such cute clothes, I just find it so hard to wrap my head around the fact that the app/website could be so out of date and just awful. While it does get the job done, there are too many different tabs and pages and you have to keep logging in over and over again every time you select something. It’s just so difficult for so reason. It really is about time someone took a look at the Tillys apps layout. Especially during these times when shopping online is needed. The design makes you feel like Tillys doesn’t want you to use it. Its gotten to the point where i dread online shopping here just because of how bad it is.
Love the store, not the app
i love Tilly’s! i don’t have a location near where i live, so it was awesome when i found out they had an app. the app has really awesome deals and i like the general display, but it’s really buggy sometimes. i don’t like that i’ll get frozen on a screen more often then not, and can’t get out without closing the app. i don’t like that after i view a product and exit the main page that lists the products like it, im sent back to the TOP of the page with all the products listed under the category i was looking at. i also can’t send links of products to people, i can only share on social media. the email button doesn’t even work! just genuinely a clunky app, and i hate that it’s more of easy access to the WEBSITE then a separate APP.
Restart after looking at an item
This app is absolutely frustrating to use. I click through levels and add filters to look for items and, when I click on a particular item, I can’t close it out or go back to the list of items I was just looking at. The only back arrow takes you back to the major categories (women, men, kids etc) and I have to drill down and reapply the filters again. It’s a retail app feature that even the most basic apps have and it’s ridiculous that a company like Tillys doesn’t have this feature. I can’t imagine the UX team missed this and I can only imagine that it was pushed out like this to meet deadlines or that an executive felt some other feature was more important. This is a huge flaw though. After thanksgiving, I was ready to knock out a ton of Christmas shopping and spoil myself because your sale was awesome. But, this issue made the user experience too frustrating because I was trying to shop for different people and needed a variety of items. I really hope this gets fixed soon. It definitely should have been a priority before the holidays.
I love Tillys
I love the app Tillys I would give it nothing but good reviews on everything, except for whenever I sign into my account on the app I get logged out of my account every time I leave the app, I don’t know if this happens to anyone else but it definitely happens to me, but other than the one little thing I would give Tillys a five star rating, I would definitely recommend this app it’s an overall amazing app and it’s probably one of my favorite apps and I go on it everyday so I would 100% recommend this app it is AMAZING
The people have spoken!
I love Tillys - I’ve been shopping there since one of the original stores in Fountain Valley had Tilly behind the counter. I’ve got 4 teenagers that also love Tillys so I shop there now more than ever. The salespeople are pretty great, the inventory is usually ample, and the selection is what they want. So, why oh why can’t they get it together with their app? I mean c’mon Tillys - join the 21st century, bite the bullet and figure it out. You have countless 1 star reviews - HELLO, that’s a sign! Its telling you that what you are doing is NOT working. Not sure if Tillys nephew is running the app department or you feel bad for the guy in charge but you need to clean house and start over. Using my Moola bucks online never works, the logging in and out and user friendliness of the app is abhorrent and outdated. Its gotten to the point now that when one of my kids sees something they want online - I just google it and find it at another retailer. Figure it out Tillys - because the people have spoken!
I LOVE Tilly’s but the app could use some improvements
I absolutely love shopping at Tilly’s, but I feel like some features on the app need improvement. For example, if I click an item to look at it and then when I am ready to continue shopping, it always brings me to the top of the page. This makes me upset sometimes because then I have to scroll until I find where I left off. Tilly’s could make this better by bringing you back to where the last item you looked at was instead bringing you to the top of the page. Other then that, the Tilly’s app is great!
I love it
My favorite store is now an app! I love the Tillys app. It’s so neat. The only bad thing is it takes about a minute to load. But I don’t care it’s amazing! The app is so cool! If you sign up you get rewards and it tells you about deals! Inside the app there’s multiple things you can pick from there’s sorted out through different styles. There are so many different styles I love it. This app is the best. I feel like I can buy so many things without even having to go to the store. And there’s free returns so if I try something or I order something and it doesn’t fit or something happens with it I can always always return it for free! I LOVE IT ❤️💜💙💛🙃☀️💕😃
I’m sorry it has to be this way
I am a true fan of Tillys, always have been always will, but when I got the app, boy was I disappointed. I can believe that they could create something that worked so terribly. I mean the app is glitchy and proves to be the opposite of what an shopping app should be, easy and clean. Living in Minnesota, I only have the Mall of America store to make Tillys purchases, so I often resort to online buying and so when I heard there was an app I was ecstatic until I discovered how poorly he app worked. I have to log in every time which is annoying and there is a very confusing setup of two expanding tabs and two Tillys label banner on the top of the app. I am sorry it has to be this way, but the app is trash and it needs to be better or you’ll lose a lot of business.
Description
Shop the Tillys App for the best clothing, shoes, and accessories for men, women, and kids from your favorite brands – 24/7 Reasons to download the Tillys app: -Get alerts on the latest product drops and sales with push notification -Track and redeem your Tillys Rewards Points -Can't find your size in store? Scan the barcode to find and purchase your item in the App.
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