Synology Drive
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User Reviews for Synology Drive
So close!
I LOVE the concept here - but how come I can’t *download* my files (like a mkv movie?) to my iPhone?! Three stars because it works beautifully for some files like pictures, but minus one star for no downloads and another star lost because some directories it will claim have no files even though they definitely do (cache/database/Timeout issue??). I also have a “certificate is invalid issue” when trying to play music - even though I am using the Synology quick connect. How do I get a valid cert configured?
Really a good app
I’m not sure why this app usually has a bad overall rating. Most of the time App Store ratings are very accurate but this app seems to get bad ratings more than I think it should. I’d say 4.5 stars because I’d love a few more features but overall this is a good quality app.
Promising direction but...
I’ve used the DS cloud and DS files apps for years. I use DS cloud like Dropbox to keep files in sync between multiple platforms and devices. In order to manage storage requirements on my mobile devices I have one synchronized directory for mobile devices and another for laptops etc. When I need to get to files on the DiskStation that are not in my mobile DS cloud directory, I use DS files. When I first learned about Synology Drive I hoped it would serve both needs. It allows me to access both mobile and laptop directories or any other directory I setup for synchronization. Drive does not try to sync files between the mobile device and the disk station. It only provides access. This means I can access any file as long as I have a network connection. I think Synology Drive falls short of a great app because of two missing features though. There is no way to cache or store any files for offline use. Would like to have the ability to select folders and individual files for offline use. Not the entire sync folder like DS cloud does though. Synology Drive does not fully support the iOS Files app the way Google Drive and Dropbox do. If the above features were added, I think I would not have much need for any other cloud sync/storage app.
Files app integration 100% BROKEN
Echoing others, the app has a series of issues that speak to developer neglect. Of primary concern to me is the non-functional Files app integration. It simply doesn’t work, and the “Content Unavailable” message is the most reliable thing one can expect when attempting to access Synology Drive from the native Files app. Frustratingly, this isn’t a new issue - it’s just gotten worse. Using the “Labels” feature results in a consistent app crash upon tapping a labeled item, and the inability to save an entire folder of items for offline access makes the entire “Offline Access” function more of burden than a feature.Feels like the app should simply be removed from the store until the issues are fixed, especially given that a core, fairly mature iOS and iPadOS integration such as Files provides such a subpar experience in comparison to both iOS and Synology’s own DSM.
Overall great app
Overall this is a great app. It is very useful and helps me to keep my phone backed up to my NAS. I’m only giving this app 4 stars because you have to keep the app open for it to work. I’ve also noticed it doesn’t back anything up unless you view the app, making it active. In other words, it really doesn’t run in the background at all. I’d love to see an update that allows this app to truly run in the background.
5-star app but has been bad as of recent
App was marvelous but it got to a point where i couldnt even open the app. Thankfully there was an update issued a few days ago to remedy this problem but now all though i can open the app and rummage through my files, this app will randomly crash now so hopefully theres a fix for this really soon. Also, i cant use the search function anymore for some reason. It just tells me “no items” no matter what i look for.
No Complaints
Sometimes unable to connect to my nas, but not sure if it’s this app or not.Missing the feature to request files from someone, really wish it had it here so I can request files on the go! I do freelance work and not near a computer all the time so requesting files from clients on the spot would be great.
Open in...
Request: please support dark mode. Update: discovered that files can be opened in other apps using 'send copy' in the file menu. In any case, integrating with the ios file system would be appreciated. This is another almost there almost awesome app from Synology. For me the biggest drawback is the lack of any option to pass or copy a file on to another app on my device. For example, I would love to open PDF files in PDF expert instead of having to use the barebones stock viewer.
Great but
Everything else is great but it does not show the status of the file upload when its happening.I uploaded a big size video but it did not show the status. May be its happening in the background, but it should have shown on the UI. Such a bad UX.
Good but with a couple issues
Most things work well, but I found two issues. 1. When you set a passcode on the app and try and open Synology drive through iOS files app it just opens a white page and it cannot connect. 2. When copying files from the files app to synology drive through files app it will not copy. It copies but says waiting under it in the destination folder. If I try and copy the same files connected to the NAS server through SMB straight to the same file location it copies quick and just fine. Also sharing those files directly to the drive app also works fine. Please fix these issues.
Description
**To use this app and enjoy its features, you must own Synology NAS and install the latest Synology Drive Server.** Synology Drive iOS mobile app allows you to easily access and manage files in your Synology Drive on the go. In addition to common file types, such as documents, images, videos, and music, the app's user-friendly in-app viewer can open Synology Office documents, spreadsheets, and slides. Convenient management features, such as syncing, searching, sharing, moving, and applying labels to files, are all available in the app, allowing users to complete tasks efficiently anytime, anywhere.
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