DS cloud
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User Reviews for DS cloud
There's no reason you need my GPS location even when the app isn't running
There's no reason you need my GPS location even when the app isn't running
Missing basic functionality
Bought the Synology NAS to backup my iPhone files as I ran out of space on iCloud (need to backup about 10,000 files).Started by synchronizing my photos over WiFi via DS Cloud, but had to stop the process after 10 hours as needed to take my phone with me. DS Cloud did not resume the initial synchronization when I connected back to my WiFi, so only 3,000 files were backed up. Tried a few times and still no success. Unfortunately, I cannot leave my phone at home for 30+ hours to run the initial synchronization.Can we please add the option to properly resume the initial sync? DS Photo has it, so would think it’s easy to replicate in DS Cloud. Without this feature, my Synology NAS is basically useless...
Works
I use this app to sync 1 share folder with documents I use on my tablet and computer. I love it! Everything is synced usually pretty fast and other apps have no issue getting a file from the cloud!
Needs work
If you need to change your password then you have to unlink and re sync. Very inconvenient. The iPhone version also only allows you to link with local IP address. Good luck getting the app to sync if your local IP address changes. Again you will need to re sync from the start which is not convenient if you have a lot of files.
Synology abandoned this app
It flat out doesn’t work because it hasn’t been updated in THREE(3) YEARS! It is a version mismatch to the server. Really Synology? Came over from QNAP and am amazed at the neglect of some of your apps.
Only worked once
Always crashes when launched. Uninstalling/reinstalling did not correct. Restarting also did not correct. Crashes immediately after launch.
From 5 to 1 star
All was near perfect until I got a device with Face ID and when that feature is enabled DS Cloud crashes upon start. That’s not the case for other DS apps, not sure why. Synology, please fix this ASAP. Thanks.
Dead dead DEAD
App keeps saying app needs to be updated. Well don’t tell me, tell synology that their last update was 3 yrs ago and this does not work. They are approaching Western Digital levels of customer support.UPDATE——-A YEAR after posting this Lord Synology deigns to respond….a year later….would have been better to NOT respond than say “hey we value you and your comments so so much we eventually got around to responding with a non response response”. Their lateness and “quality” response speaks for itself. That and their removing PLEX functionality in their new systems…thanks for the downgrade nobody asked for.
Not even close to Dropbox or Drive
I had high hopes for this app and service and it’s incredibly close, but the simple fact that all files need to sync to view makes this app pointless. Let me know when it works like Dropbox.
Not really a cloud drive
1. You cannot share files to/from other applications (others reviews have mentioned this too). For example if I want to copy a file to photos app, it is not possible. 2. I change password frequently. Changing password requires unlinking from the server and redo the setup. Very annoying - no option to change password I think the developers of iPhone app have not given much thought to usability of this app.
Description
*You must own a Synology NAS to run this app. To get the full features of DS cloud, the version of the Cloud Station running on your DiskStation should be 4.0 and above. Versions starting from 2.10.4 would only support iOS 8 and onward* DS cloud is the mobile counterpart of Cloud Station on iOS devices.
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