Razor Micromobility

Name: Razor Micromobility
Rating: 1.96226 (106 reviews)

Travel

View in App Store

Razor Micromobility

Travel

106 ratings

Age Rating

Seller

Razor USA LLC

View in App Store

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User Reviews for Razor Micromobility

Wouldn’t know

I downloaded this app and it won’t scan my license…. It’s perfectly in focus but the scanning part is way above where my license actually is and the only option is to use a passport which I didn’t carry to the park obviously. I’ve tried closing re downloading all the tricks and nothing works my fiancé was able to get it to work and two of the scooters weren’t actually available even though these said they were…. Not impressed at all

90nate, Apr 11, 2022

Horrible

Was charged more than we were told we would be, paid but could not get the stand up to be able to drive, no instructions on app or website, and just a honest waste of time/money

blain_e, May 06, 2022

Get a lime scooter

First of all it asks for your drivers license then the part to scan it wouldn’t work not only that but it tracks you where you are going and will kill the scooter if you are in areas it thinks you shouldn’t be in not only that they like to kill the scooter for no reason if it feels you are going to fast. They only go like 8 miles an hour. Not a fun experience. Felt like I had to push it most the time. Don’t pay for a scooter you have to push.

Brian1234Short, Jul 05, 2022

There are better scooter rentals

The app wouldn’t scan my license no matter how long I tried. It also wasn’t obvious on the app that I could manually enter my info. The EcoSmart scooters are pretty uncomfortable and noticeably slower compared to other companies.

CashCallaham, Jun 11, 2022

Great time!

My wife and I had a great time. Took a couple of minutes to download the app, but then we rode around the San Antonio River Walk area, Farmers Market, The Alamo, and Elsewhere. Was easy to find one and scan to get it going. Saved a lot of walking and no waiting for taxis or Ubers.

CliffMJ, May 14, 2022

Garbage

I needed a scooter to get to my car on the other side of town. Downloaded the app and put in my information, walked to the scooter and after scanning it multiple times, I wasn’t able to ride because the app crashed every time I went to pay. Great way to keep customers!

DC253, Apr 21, 2022

Abhorrent customer service

Very poor service. Battery dropped over 20% in less than 3 minutes in an area where parking was not permitted. Haven’t reviewed all of my experiences, but it seem razor has let their scooter deteriorate the point the ride is not smooth and very poor. Customer service is very short and does not take the time to discuss your concerns. Literally doesn’t care. Will be using Lime or Bird from now on. After getting stranded, walked to find a bird and it was night and day! Fix your scooters, the lack of maintenance is going to ruin your business.

eavalenz, Aug 18, 2022

Do not use!

I was on a trip, saw these laying around and decided to try these out instead of having to walk 7 minutes. Installed the app everything was fine until I tried doing a group ride. My scooter did not work at all but the second scooter I added did, I tried scanning. My scooter again but it said it was already being used however it did not work at all. I tried contacting customer support through the app which was no help at all and it would not let ‘em end my ride. I wasted 13 minutes in a dark alley way trying to figure this out and end it so my minutes wouldn’t run up and I get charged more. If you are thinking hey this might be a cool fun thing to do, don’t do it trust me and the hundreds of negative reviews on here which I wish I would’ve read.

JReviews19, Jul 04, 2023

Absolutely terrible experience

My family thought this would be a fun way to explore the Tacoma waterfront. The scooter failed part way through the trip (with plenty of battery). Customer service on the app was a worthless BOT and I could not end my ride to stop the per-minute charges until I drug the 40 lb scooter a half mile back to the parking area. I was in a normal ride zone, plenty of battery. After requesting a refund, Razor service was rude and only offered a refund as a “one time courtesy” because of how long it took me to drag their garbage back to the parking lot. Worst experience ever. My poor kids were so excited to do this. Will never try again. But thanks for your “courtesy” I guess.

Lameupgrade, Aug 12, 2022

Don’t bother

Razor requires you to be 18 to ride, unlike every other EV, have a license, unlike every other EV, and won’t let you add riders for a group ride, unlike other EVs. I just spent time in Seattle and Lime and Veo were the best. This is crap. Don’t bother. Would rather ride a water fountain uphill.

Leahwien, Jul 24, 2022

Description

Razor's Micromobility app allows you to ride Razor electric scooters (along with scooters and bikes of participating partners) virtually anywhere around your community. You can pick them up and drop them off wherever it's most convenient for you. Commuting just became a lot easier -- trips for coffee, shopping, entertainment, using public transit, or just visiting with friends are now simple, convenient, and accessible.

You can simply find a scooter near you, scan the code, and you're off! Since 2000, Razor has been the global leader in scooters, and over that time we've made millions of electric scooters. That's why our scooter offers a great, fun and comfortable ride for wherever you're heading. Riding a Razor shared scooter is easy: 1. Download the Razor Micromobility App. 2. Sign up quickly and easily. 3. Find and unlock a scooter or ebike. 4. Have fun riding safely. 5. Tap a button to end your ride. Download the app and get riding right away! For more information, visit is at https://www.razor.com/share