Icon ParkBoston – Boston Parking

ParkBoston – Boston Parking

  • Travel
View in App Store

ParkBoston – Boston Parking

  • Travel
4.8
3.2K ratings
Age Rating

4+

View in App Store

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User Reviews for ParkBoston – Boston Parking

1
Good but one major flaw

I have been using this app nearly daily since I got it, and by and large it's pretty great. I have yet to have any functionality issues, which is pretty impressive. The one issue I have is worthy of my two-star ding, and it is this: the ten-minutes warning is a rather loud and realistic sounding car horn. If you *use* your phone for, oh, say, anything at all that requires the speakers, it will be loud enough to make you jump out of your skin. If you're in your car already and using the phone through your cars soeakers, it's downright dangerous! You can turn the reminder off completely, but it uses the system volume, and you cannot make the sound anything other than the device on your car designed to warn others of danger. Idiotic! Since my complaints about this have gone unnoticed apparently for months, and I've grown to despise the app despite the fact that it would be five star material without this unforgivable flaw, I have downgraded my rating from three to one star.

Alan the Piano Tech, Apr 04, 2017
3
Convenient app but could use some usability upgrades

I use this app frequently because I live in back bay and can’t always find resident parking. It’s convenient and great because I want all quarters to do my laundry ;) I like the recent history, I like the reminder.A couple recommendations from an avid user to make this app better:1. A map so you can remember where you parked / see which zone to use if you parked overnight and and want to pay to park in the morning but don’t want to leave bed quite yet (my zone starts at 8am and one Saturday’s I like to read in bed with coffee in the morning).2. It takes a lot of clicks. Login. Zone entry. Car selection. Payment type. Payment method. Confirmation. I use this for my main car 99% of the time, have always paid with the same card. I wish it defaulted to my main car, my usual payment method and type, left the zone free to enter, and confirmed there, rather than asking each time if I want to pay using credit/debit or parking card, then asking which card, then needing to confirm I actually want to pay. I defaulted to auto login which helped, but I want one or two clicks please. I’ve forgotten to confirm a couple times and been lucky, but I know that won’t always be the case!3. I wish the recent history allowed for 4 or 5 recent zones. I park on my block and get them confused sometimes and have to go back into my email to figure out which zone is which street and which side of the street in the morning.Thanks!

beach.bum, Jan 11, 2019
3
Should get money back for unused time

This app is fine. It’s pretty easy to use on the go which is great. It’s easy to extend your time if needed without running back to the car which I love! However, users should be able to redeem time you didn’t use. There should be a “check in” like feature where you can get money returned (to the nearest quarter or whatever) if you return to your car before your time is up. For example, I was taking photographs today when it started raining. I had an hour left on my meter but had no way to redeem that money which seems wild given that the capability is there. Also, the app always tacks on a “convenience fee” for paying with card. If you’re using the app, you’re paying with card!! Those prices should just be included from the get-go.

daphneallison, Sep 30, 2020
1
Not worth it!

User interface experience could be much better. Entered Zone number but then noticed that it was not meter specific. Could not go back to see if I could apply the specific meter info. Several other meters were under the same Zone number. Once paid, the payment did not sync with the meter even after 2 hours. Meter showed “Expired” the entire time, causing me stress. You have to pay an additional “convenience” fee of 0.40 cents! Really?!?! They also Prefunded a card for $10! Meaning they take $10 upfront! And no way to get refunded! Obviously this works for the city of Boston but not for us the people.

Inspector Cruzo, Jul 25, 2021
5
If you HAVE to pay for parking,

Might as well use this app rather than searching linty pockets for change no one has. It does what it says and alerts you when your time is running out with a cute horn sound. It works in Brookline and Boston but I do wish someone would develop an app that would work for all of MetroBoston. I park in Cambridge and they with Somerville have a separate app. Overall, it does what it says, has hardly ever glitched, lets me extend time if necessary, and let’s me know when I don’t need to pay like late nights or Sunday.

itsnu2u, Feb 29, 2020
1
Janky App

By far one of the more annoying apps I downloaded so most meters in Boston need to be paid by 8 am during the week, and this app literally just kept staying on the loading screen for finalizing the purchase for the meter and then would just cut off and not go through did that about 5 times to final realize it wasn’t going to work so I still had to go down 5 floors down to go to pay meter manually to find out I still got a ticket in mean time trying to get the app to work and you can’t pay the meter until 8 so thanks Boston Parking for getting me a Ticket ohhhAnd payment went through after I got the ticket and went down to the car

macmillies, Nov 01, 2017
1
DECEPTIVE PRACTICES: used to generate parking ticket revenue for the city of Boston

This app, created by the city of Boston, uses deceptive practices to generate parking tickets to directly benefit, you guessed it, the City of Boston! The app malfunctions when you attempt to renew your parking meter or does not allow you to renew at which point the meter has already expired and you likely already have a ticket. You must physically refresh the meter on the street if you want to use the meter for consecutive Parking sessions thus making the app totally useless. The app uses your license plate so you cannot park in the same space, but you are not made aware of that until it’s already to late. Complaints have already been filed with the DOT and the department of consumer affairs.

Mirbagg, Mar 25, 2021
2
Needs better instructions

Was visiting Boston from NC. Upon parking I downloaded the app, and entered plate #, parking zone, etc., and paid. I entered my plate number as it is on my plate, with a dash. Very convenient and easy to use. To my dismay, I came back to $40 ticket. I parked elsewhere later that evening, and another $40 ticket! I parked the next day, and luckily did not get a ticket, but apparently just got lucky that no parking enforcement came by that day. I called to dispute the tickets upon returning home and was told I shouldn’t have entered the dash. Seems like it should have been an instant dismissal for such a simple “error”, but it had to be reviewed. A week or so later, I received a letter regarding each violation. One was dismissed and one wasn’t!! I called again and was told they will only dismiss one mistake (which isn’t really a mistake as there is a dash in my plate #). What time consuming nonsense for all involved just for including the dash in my plate number! App developers, unless you are trying to take advantage of unsuspecting out-of-towners, please provide instructions in the app to not include spacers or dashes, or whatever else will cause a problem.

MPrytunes, Oct 31, 2018
1
Careful of tickets

I got a parking ticket, clearly given to another car, after I left the parking space when using this app. The only way I found out about it was I got a mailed notice. The time in the ticket was 5 Min after my paid window, but after I physically left the spot, which I’m 100% sure of because I had to be at work by the time the ticket was given. I didn’t bother disputing because I don’t have free time to go to parking ticket hearings, but I will never use this app again because I realized what a potential scam it is. There is no easy way to prove you weren’t there any more because the meter maids have access to your plate information regardless of your physical presence.

Not Seeing It, Jun 13, 2018
5
Parking meters made easy

I love love love this app. Makes it easy to pay for parking without having to even get a credit card out to touch the meter. It remembers your card and car info each time and you just need a simple pin to log in. Zone are printed in large font on the meters so you can enter the info without getting out of your car. This is especially convenient when the weather is bad! I consider this app to be a huge win for the city of Boston. Nice job!

Smulves, Oct 17, 2019

Description

Pay, extend, and manage your parking session with Boston's official parking app. It’s easy! PAY ON THE GO Pay quickly and securely with your smartphone. - Time's precious, stop wasting it feeding a meter. - Forget refilling the meter in the rain or braving the cold.

NO PRICE SURPRISES See when parking rates will change in the future – even when there’s free parking! - Receive email receipts at the end of your parking session. - Expenses made easy, manage your parking history through the mobile app. STRESS-FREE PARKING Get alerts when your parking session is about to end. - Stop worrying about how much time is left on the meter, we have you covered. NO NEED TO RUSH Add time to your parking session directly from your phone.* - Your plans change, your parking spot shouldn't. Simply extend your parking session via our app. -------- GET STARTED TODAY 1. Download the ParkBoston app. 2. Park where you see ParkBoston app signs. 3. Pay for your parking session from your phone. 4. Relax, welcome to parking as it should be. -------- COMING SOON The ParkBoston app is not done yet! We're constantly updating the app based on your feedback. -------- APP PERMISSIONS - Location Services (optional): Used to quickly provide nearby parking zones. * where applicable

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