Feit Electric
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User Reviews for Feit Electric
Bulbs are great App is not
Really like the bulbs...they work as advertised. I am using the App on an iPhone 11 Pro before this an XS Pro. The controls icons at the bottom of the App are stacked on top of each other or overplayed making them difficult to read and use. They are usable but annoying. This occurred on both versions of my Iphone. It does work so that's what is important. One of the features I really enjoy is to set timers for my lights. I can change the burn times or turn them on or off from anywhere where I am connected to the internet. Also the bulbs are very efficient using very little wattage. I would recommend these smart bulbs but confused and vexed about how long the App has been messed up. My very first version of the App was perfect then it got bad then worse. The latest update seems to be a little better. If it wasn't for the graphic icon controls on the App overlaying on each other I would give them 5 stars. It's annoying but still functional so I am just accepting this "as is" for now. I erased the App a while back and reinstalled it. That was a pain as I have 10 lights which all had to be reconnected one at a time and the App display was the same. In conclusion, I do like the lights and think they are a good product.
The interface needs some work. Crashes constantly and control is unbearable!
I have a Feit smart RGB strip and every time I go from the color or effects changing page back to the dimming one, it automatically changes back to full white at whatever brightness I had set last. It is obnoxious at night when I want red at 2% when I actually get white at 98%. I have contacted Feit multiple times about both their products and app, but I never get a response past the automated “we have received your request”. I am genuinely regretting investing so much of my effort into the Feit electric ecosystem. You know what they say: Some things are cheap, some things are good, and some things are fast (meaning you can get it in your hands quickly). No matter what, you can never have all three. If something is cheap and good, you won’t get it soon because everybody wants it. Now, if it’s fast and cheap, which the Feit equipment was, it probably isn’t good. I was hoping Feit would prove this theory wrong, but that has not been the case this far. I have reached out and reported bugs consistently and I never get help. I hope this review catches somebody’s attention because it fees like I am the only one with a problem.
Our observation
We have two brands(apps) that we use in our home. Feit, of course, and the other rhymes with ring. I have to admit that the pictures we receive from the Feit devices are as clear if not better then the others. It’s a true observation when I read other reviews that pointed out the limited features. Keep in mind though a lightbulb that is watching over my vehicles only cost 40 dollars. It does have all the features I need to rest peacefully, two way talk, night vision , zoom, local storage of pictures and/or video, push notifications, works with Alexa, and more. All I had to do was screw a lightbulb in and set it up in the app. I’m a carpenter by trade and I’m capable of tearing out the old and putting in the new, but why? When all you have to do is screw in a bulb. We do have the flood light out back and it does great. It’s not over sensitive and every raindrop or bug set it off. Not that anything is wrong with the other brand, I’m just impressed how I was able to save money and didn’t have to sacrifice any performance limiting features. Thanks a breath of fresh air.
App, as other stated, not so good.
First off, the reviews are for not only the Feit app, but bulbs, cameras, outlets and Costco bananas. I’ve read a few dozen reviews and with all the 1-2 star reviews (seems to be almost a third), I don’t understand how this gets an average over four stars?!? Okay, this is my issue: the app is not user friendly! I am using it with the Feit Smart Plugs (two pack from Costco). I’ve have set up LOTS of smart devices. I am a firefighter and the station officer for my fire department so I’ve purchased smart devices and set them up to a level that our least engaged members can figure out (well not all). This app is confusing at best when setting up an automated schedule. The nomenclature is not what the average person would use making it LOTS of trial and error to get it correct. What… read the instructions you say? Even worse. All I want to do is set up a daily on and off schedule- why should that be so difficult? I’ll tell you why, because they add so many gimmicks that take priority over the most common task and they kick you into screens that you have to press every radio button and “next” screen only to be more confused when you started. Took me 93 minutes and 12 seconds to get this figured out. Should of only taken me 6 minute and 30 seconds. And I’m still doubtful it will fulfill my needs. What happened to the good ole days when men were men and sheep ran scared?
Constantly frustrating and clunky
The app is very unhelpful and clunky to use. Clicking into menus and settings takes holding your finger down just right to make sure you go to settings vs turning off your light. You can no longer make device groups due to the most recent update. Every time our internet goes out we have problems with our lights and often have to completely reconnect them. Sometimes there are communication errors between the app and the bulbs. It will take dozens of attempts to change a lights color or brightness until it actually executes. Also if you want to pick a bulb color it’s a guessing game hitting in a circle palette or you choose from 6 or so basic colors. It would be nice to have more customization in this app over all and more control. The app is not user friendly and it’s clunky, frustrating, and a hassle to use. Changing my light settings genuinely makes me depressed. I wonder and wish that each developer would take at least 10 of these home and use them for the next two months and test out the app with their family. I would say that’s way more helpful to show it’s severe lacking than any of us can detail.
Data Harvest Danger
The Good: The packaging of the hardware. The Bad: I purchased the dual outlet outdoor smart plugs with the intention to set them up for my holiday lights and decorations. I have plenty of experience setting up WiFi outlets of many different brands. The software does NOT connect properly even following the instructions exactly. Then if you attempt to troubleshoot you find typos and English errors in the text which is immediately disconcerting. Then when you read the privacy policy... The Ugly: Your face after you read the privacy policy. Here is a DIRECT QUOTE: “Feit Electric collects general and non-public personal information.” What is “non-public personal information” you ask? Well, allow me to elaborate what it discloses in their own policy. “Non-public personal information may include WITHOUT LIMITATION: name; address; phone number; email address; credit card number; account information; VOTING BEHAVIOR; SPENDING PATTERNS; and individual tastes and preferences.” Oh and it doesn’t end there... “Non-public personal information is any...information...that is proprietary or identifies or can be used to identify, contact or locate you or someone at your business.” Oh and you do NOT have any option to opt out. The Summary: HOLY CARP! I’m no conspiracy theorist by far but this made in China product is going right back to Costco and this app is getting deleted immediately!
App shows devices ON while they are OFF. Automation stopped working
I have installed and been using Feit Electric smart devices for last 6 months with fairly good experience. I have 20 smart dimmers and multiple smart plug outlets. For about a week, since March 13th, the Feit app for iOS started acting weird. The biggest issue is with the app showing smart devices ON while they are actually OFF, when you pull screen down to refresh, it changes status for some devices, but it is never correct. What’s more annoying - I have created automation for exterior and interior night modes, that should turn ON lights at sunset and turn OFF at sunrise. It worked pretty good for last 6 months and stopped working correctly in last 6 days. I tried to reset devices and connect them back again with no luck. It is definitely something wrong with your Feit server. I read also other bad reviews on Apple AppStore about same issues from other users. How you can help me to fix the issue? If not fixable I will return all devices to Costco. Please advise. Thank you.Update as of March 24th: Looks like developer reads reviews and comments. After more than a week of malfunctioning, the app was updated and all seems to be working fine back again.
A good app, but desperately needs 1 more feature
While this app might benefit from a few more features, nonetheless, has MOST of the basic capabilities that it needs. When I say it has MOST of what it needs, there is one annoying (and very important) missing feature. Many of us who use this app (like myself) use it much more on an iPad than on an iPhone and many of us (again, like myself) use their iPad with an attached keyboard (like my Apple Magic Keyboard) almost all the time, therefore we almost always use the iPad in LANDSCAPE orientation. This app only works in PORTRAIT mode. Therefore, we always have to either detach the iPad from the keyboard (and, even more importantly, the trackpad) or look at the screen sideways.I don’t mind too much that the app only has an iPhone version (although adding a native iPad version would be nice). If, however, you have an iPhone only app you should assume that many people will use it on an iPad in screen magnified form and often with an attached keyboard/trackpad in landscape orientation. Thus it simply MUST operate in landscape orientation as well as portrait mode. If it did, I’d give it 5 stars.
A useful app
I am impressed with its ease of use and setup of a new device. It’s fairly basic but currently has enough flexibility in the scenes and automation feature to be useful. One issue that I did observe at least a few times is the automation feature did not respond as programmed. I had setup a delay off when an outlet was turned on. Several times, it did not execute the turnoff action after a predetermined delay when the smart outlet was turned on. Had to manually turn it off. This is and has been intermittent. Hope a future update may resolve it. Still, I would stick with FEIT because I have little confidence in many of the competing products which have higher end features and capabilities in terms of quality design and production. I would trust FEIT products to have a lessor probability of a dramatic flame up and catch my house on fire.
Hard to read the text
Good app, would be 4/5 if I could read the text more easily. For the scheduling, they use a tiny font that’s light gray on a lighter gray background. Why??? Please increase the size and contrast. My iPhone contrast is already enhanced, but it’s still difficult to read. The app would be 5/5 if for the scheduling I could choose sunrise and sunset and an +/- offset time in minutes, plus have a random time within some chosen range of minutes. I have dumb wall timers that do those things. The schedules I have to make various lights go on and off at seemingly random times, not repeating themselves every day, are obscenely complicated. Having a random time generator would vastly simplify scheduling to help make my vacation house look occupied. Otherwise, I recommend this system. But please, make it easier to read for function’s sake, and tell those people who want light gray font on light gray background to go look at a painting if they want to see pretty things. This needs to be more functional and utilitarian.
Description
Control and manage your Feit Electric LED Smart Bulbs from anywhere with this helpful app. Easily turn lights on/off, dim, set groups, timers or schedules. Customize color or tune color temperature if feature is supported by the bulb. Bulbs also work with Amazon Alexa or Google Assistant and can be controlled with simple voice commands. Set up is simple. The bulbs connect directly to your WiFi at home.
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