Gosund
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User Reviews for Gosund
Ads that you can’t disable, despite what support says.
I bought a Gosund product and was fine with it for a while until I started deciding I wanted to use it daily. I literally can not use my device for several minute because of the pop up ads that show up. I have done every step and enabled/disabled every settings as told and 6 months later I still am getting these pop up ads plus they ignore my feedback. I genuinely wish I could return the product but when I initially bought it I was using it as basically a timer so I didn’t notice until it was too late to return. Now I tried to use it as a switch and honestly it would be faster and easier than having to deal with the ads to just get up and use a real switch or power button. App works to some extent but the company and customer service are horrible in my opinion. Use a different smart device/app pairing and save yourself the time.
App worked great for years, before updates
I have Gosund smart switches, smart plugs, and smart power strips all throughout my house; about 20, in total. They all worked great for several years, as did the app that controlled them. They still work with Alexa and I can manually turn them on or off with Alexa or the app. Since the last couple of software updates, my schedules and routines still appear in the app but they no longer initiate. Also, when I am away the app does not accurately show me what lights and switches are on or off, nor does it allow me to reliably control them remotely. I would have give. This app and these products six stars, if that had been possible, when everything worked. I adopted the Gosund products early on, when it wasn’t clear which products would endure. I bought Gosund because they didn’t require a HUB and their products and app were advanced at the time. If you only want to use this app and their products while you are at home, and control the switches through your HUB, their products might appeal to you, however, if you plan to control your lights remotely or want them to turn on or off on a schedule, this might not be your best choice. Until such time, when they update the app to hopefully bring back all of its functionality, I cannot recommend it.
App is now glitchy
I’ve had 2 smart plugs and 4 of the smart colored bulbs for awhile now everything has always worked really well and I’ve liked it.However, with the most recent update the app doesn’t work well. My two main problems, the status of the plugs/ bulbs is often wrong. They will say on when they are off and off when they are on. The other issue is the groups keep resetting. I have two bulbs in my living room and two in my bedroom. They are grouped to each room but every time the app closes it says the groups aren’t set anymore. When you click the group to manage it, it shows the two correct bulbs and you have to re-save it. Over and over again have I had to do this.
Good until it’s not
Once you manage to get your app to find your switches, they work great. Setting a routine with Alexa to turn the lights on and off, works great and is pretty darn easy. BUT if you happen to change anything about your internet, say your Wifi name, you will have to go through h-e-double hockey sticks to get the app to find your switches again. I have two switches and had to change our wifi name yesterday….after a VERY frustrating hour and a half, I finally got one of the switches reconnected. I was too annoyed to try the other one. Fast forward to today and I still have yet to get the app to find the switch. Reset-lights blink quickly-2 minute countdown-timed out….over and over and over again. Attempt to connect to GoSund hotspot instead, nope, does not exist. I’ll try again tomorrow but it’s looking like GoSund switches and app may go bye bye.
A must add-on for “Smart” Cameras
These devices are easy to program and manage, including their dimmer switches, with which you can remotely dim or brighten outdoor (or indoor) lighting. For those who utilize security cameras like Nest, occasionally these need to be reset. Nest online help guide instructs that if you can’t reset a camera that is not functioning properly (such as a picture that entirely blurry and unfocused) by using their app, you need to do a hard reboot by unplugging and plugging the camera back in. But of course you can’t do the latter remotely. Adding these smart plugs, however, makes these remote power reboots possible — and it has worked twice already for me in the past five months.
Skeptical at first
This product by far is the best I have ever seen!! Yes I was skeptical at first, but as I started using the items added on to Alexa it’s just phenomenal. No membership fee no service fee no charge. I can access my home lights radio thermostat light bulbs TV anything in the house home or away is just wonderful. I can monitor my house when I’m not even home. I can turn on or off any device in the house through a timer, scenario, asking Alexa, or by the app on my cell in where in the world. When I’m heading home from a trip? I can tell my app to turn on the central heat and air and set temperature to what ever setting. Then when I get home, it’s all toasty in the house. I love it it’s just wonderful plus a bonus feature is it plays as a security system if a fire alarm goes off? It notifies my phone if someone breaks in the house it notifies my phone what a wonderful system someone has created. I just love this product. It works well with my Alexa, I can ask her anything she will turn on or off any device in the house.Now they need to figure out how to make a device to bring you a beer??
Good but latest update is a mess
Since the update a few weeks ago, I have to manually refresh the screen where all my smart plugs are to see if they’re on or off. The app doesn’t seem to automatically sync to the plugs anymore, particularly if I have Google Assistant turn them on or off via voice command.It is extremely annoying that pop up ads come up every time I open the app. I just want to turn my lights on or off and I’ve already bought your product, so the pop up ads are particularly irritating. Ditch the constant pop ups, please, so the app can function smoothly again.Other than those two gripes about the latest update, the products themselves (or at least the smart plugs) and the app work well.
Won’t work withAlexa
Useless!! Absolutely useless!! Why am I fighting with yet another “smart” app that is ridiculously trying to make it impossible to lync with me Alexa home. I create an account when I download the app and then I go to Alexa to sync and of course it says I have log into my Gosund account to continue. First ten times I try it just keeps opening my gosund app and then nothing. I tried closing both apps and starting from Alexa, but nothing worked. Until I deleted the gosund app and then seemingly tada and it takes me to a gosund login screen. Oh wait... it wants me to login with my phone number which was never asked for by gosund and seemingly there is nowhere in the gosund app to link your phone number to your account. This makes perfect since... gosund uses your email address to create an account and then tells alexa to log you in with a phone number. Yeah this is a seamless solution to my home automation.😤😔☹️
OBSESSED
I am obsessed with GoSund’s product line. I originally bought the LED lights for the back of my TV. They were easy to install and have added so much extra ambience to my TV watching experience. I decided to take it up a notch and order the LED lights that plug into a regular wall outlet for under my kitchen cabinets as well as the multicolor light bulbs for my bedroom and living room lamps. Everything is so easy to set up and I love being able to manage all of the lights from one single app on my phone. It might sound silly, but in this midst of such a crazy year, these lights have brought me so much joy and I look forward to the evenings when it gets dark outside and I can fill my home with colors that reflect what I’m watching or the vibe I’m feeling that day. I would recommend this brand to anyone (and have shared the links with all of my friends!) and will absolutely be purchasing more in the future.
WORST SETUP EXPERIENCE EVER
These reviews are either all bs bots, or just extraordinarily lucky. Got a light strip for my birthday and began to set it up as a backlight for my tv. I’m pretty tech savvy so this seemed easy enough. WRONG. You would think the lights would AT MOST require a blue tooth connection to your phone- so okay, turn on Bluetooth and just pair to the lights. NOPE. You have to first download the app and make an account, configure your WiFi to their specified 2.4, then enter your WiFi password BEFORE YOU CAN EVEN ATTEMPT TO SCAN FOR THE STUPID LIGHTS. This whole process was designed by a moron I swear to god. And even when you get to this point, you (or at least I) can’t even connect to the lights!!!!! Absolutely outrageous. Never buying one of these products again, and will tell anyone and everyone to avoid making the same mistake. HORRIFYINGLY BAD INSTALLATION. As in, someone should be fired immediately. A 12 year old could have designed a better set up process. Cannot underline my disgust enough.
Description
Easily build smart life in the cloud(include Gosund and NiteBird devices) • Remote control of household appliances, peace of mind, power saving, open whenever you want • Can add multiple appliances at the same time, one APP controls all smart devices • Support for voice control smart devices such as Amazon Echo and Google Home • Intelligent linkage, automatically run smart devices based on your location temperature, location, and time • One-click sharing device for family and friends, the whole family can easily enjoy smart life • Receive notifications to get real-time information on your home • Quickly connect to the network, no need to wait, enjoy the speed experienceT
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