BoostOne

Name: BoostOne
Rating: 4.64444 (163630 reviews)

Utilities

View in App Store

BoostOne

Utilities

4.6

163.6K ratings

Age Rating

12+

Seller

DISH Network LLC

View in App Store

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User Reviews for BoostOne

Older user

I am a fan of your app. I am over 70 and when I started using your app I spent my time on the phone with customer service to try to figure out how to use the app. When I hit pay my bill, it would charge my credit card. Unfortunately, your customer service personnel were more confused than I was. They assured me that if I did nothing then the points would be utilized. That only made me feel like I would loose my phone service so I would hit the pay button the night before it was due. I ended up with a $75. Credit at one point and my husband screaming about not worrying about it. Then customer service refunded my credit to my card and assured me that “I was in charge”. Sorry to say I didn’t feel like it. One miraculous day the app changed and added a button that stated: redeem credits. When you swiped the button it moved the credits to the bill and adjusted the total amount of your bill automatically. I could finally see my progress. I was finally in charge lol. I have had to watch more videos to get those credits, but am very thankful for the app. Great job guys. Now if you can improve the offers key it would be helpful, but just saying. I don’t know how many customers you have that are older like me, but I’m sure there are enough to keep customer service hopping.

calorievampire1, Nov 21, 2022

Boost your mobile connection with Boost $25/monthly UNLIMITED TALK TEXT DATA

Excellent deal yet again coming from boost mobile! I walked in with my iPhone unlocked previous used with tracphone and paid $60 even and got unlimited data REAL UNLIMITED DATA AND 30gb of hotspot data for only $25 a month with the only catch being autopay...Which was not a issue at all I just provided my cash app account and routing numbers and BOOM IVE BEEN USONG FOR ALMOST 4 months now!! And just when I thought it couldn’t get any better, they have an app called boost one and it allows you to have daily bonus features that you earn money to deduct from your bill every month and are approximately give or take a dollar or two get $10-$15 off of that $25 bill every month just for opening the app once a day and spinning a wheel and or watching a short video clip for two cents a clip! not bad if you ask me so I get unlimited data and 30 GB of hotspot for about $15-$20 every month and I didn’t have to switch numbers or phones!Highly recommend

CBactAfOo, Feb 13, 2023

After get 5000 boost coins I can’t get on App!!! REALLY BOOST

I have never come across such an unscrupulous business like boost mobile. After joining boost mobile I was encouraged by the store to get the App and to login into the app everyday to win boost coins towards my monthly bill payment. I decided to try it out and the first few months I got like about $10 off my bill. Then in April 2023 I score the 5000 boost coins which amount to $50 off my bill. After coins was redeemed towards my account in the beginning of May 2023 I have not been able to get back into my account on the App. My question is… Why create an app then encourage people to use such app and don’t like when users win big on the app. To Boost Mobile, it was your decision to offer this app and coins towards customers monthly bill payment and when you don’t like a customer getting their reward you freeze or block there account. No one asked you for this offer of coins towards their bill but you chose to offer it and now this. THE WORST COMPANY EVER. I WOULD NOT RECOMMEND Boost Mobile to ANYONE… Very UNSCRUPULOUS Company. If I could give a rating of zero stars I would!!!

dawkarjo, May 13, 2023

App is horrible & doesn’t work on my iPhone 13 correctly no matter what I do to fix it

I’ve been with Boost since August 2022 and love the unlimited 3 months for $90 plan and liked the original amount they offered for watching videos to help you earn points towards free air time so it’s worth watching all those annoying videos but since having this app on my iPhone it’s never worked correctly when it comes to trying to redeem my points, the app doesn’t load on my phone right I’ve spent hours online and on the phone with att and with Boost trying to get this fixed, even had a new SIM card mailed to me to see if that was the problem but still not able to fix it. So other than it not working right the fact they dropped the payment amount to 2 coins per video that you watch is ridiculous & the other bonus points are also lower, it just makes me feel like they don’t appreciate the customers who actually stay loyal to them & are more likely to encourage others to switch if they’re happy & excited by their experience with the app instead of aggravated & disappointed with it.

Future Mrs Click, May 05, 2023

This new app is horrible

This app is horrible! I can’t remember how many problems I’ve had with this app. It took me months watching videos, spinning the wheel and the log in bonus, plus the streak bonus just to get enough for one free month. The app is always not working like it is right now as I write this review. I can’t log in become I keep getting an error message that says sorry you can’t log in right now. So by the time it works it works again, I’ll have lost my streak bonus for spinning the wheel and watching the videos. Not being able to do that every day, you’ll never have enough for a free month, even doing it every month. Like I said it took me almost 4 months of watching videos and spinning the wheel just to get enough for a free month. But before I could even use it, they wouldn’t let me use it because they didn’t tell you anywhere that you couldn’t wait until your payment is due just to use your credit. No you have to use it way before it’s due, I mean what’s the point? I’m so done with this ridiculous app and when you call boost, when you can get through that is, they can’t help you and don’t care to help you. Someone needs to fix this because it’s ridiculous and horrible. So done!

JamieJ0802, Apr 13, 2023

It half works

If you watch ads and log in daily, you can earn points that you can redeem for real cash for your boost digital wallet. Until today it was pretty generous how much it would let you earn daily with 10 cents per ad that could add up for a few bucks earned daily. Today they lowered it to 5 cents per ad with less available ads to watch daily. Sometimes I’ll watch an ad, but it won’t let me exit the ad at the appropriate time to earn coins. You can give out your info to 3rd party advertisers to earn more coins, but those promos never actually work. The app can’t tell me how much data I’ve used, which is pretty important since I can only use 30 gigs a month. You can’t change plans in the app. It also can’t tell what kind of phone I have. Simple things all the other prepaid carriers have. The service and plan itself (AT&T) is good, but the app needs some serious work. Edit: the 5 dollar reward from spinning the wheel is a lie. Your app will crash every single time you’re supposed to get 5 dollars worth of boost points.

McZachary44, Oct 31, 2022

Bad app and badd customer service

The app is ran by a third party. Not by anyone at boost mobile so 1. There goes ur personal information. 2. Since its ran by a third party they cannot reimburse you for mossing points. I will get back to that later. After 7 days of watching commercials u are awarded 75 points aka 75cents. Boost mobile has erased my history once every week resulting in me only being able to accrue $6 off my bill when it use to be free. No help on the customer service side. Also. When u spin the wheel. Whatever number it landed on. When u opened the app the next day it would still be on that number. Now when i sign in. I have been a customer for 3 months. It eill start on a random different number resulting in you never getting the 100 or 500 points which helps alot since they lowered the reward completion from 150 to 75. Videos watched use to be 5 but are now 2 resulting in 40 extra commercials watched. The app stated it is unlimited but u cant even watch some days its up to them. So. Use at ure own risk. This app is like a new employee. Great before the 90 day probation. After 3 months expect nothing. I wish i could copy and paste the conversation they sent me stating if i am so dissatisfied with the app i can gladly cancel my boost membership. Let that sink in.

stupidass lint licker90, Dec 02, 2022

Not anymore

This app used to be great. I could sit here and watch about 30 videos, get 300 coins and then spin the wheel to earn more coins toward my bill. I was tell all my customers about it and saying how great it was. I don't know what you all did but this new version is a rip off. You traded my $3 a day (from watching videos) for a bigger one time payout on the wheel and I have NEVER hit the highest payout. You cut what the videos were worth in half (they were 10 each, now they're 5). Most of your offers don't even apply to me. The game offers that I can download to earn coins don't work on my phone, but they do on my tablet and it's on a different network!! And a lot of times now when I watch a video, it doesn't credit my account. I know that I've missed out on $25 over the last couple months because of it not crediting to my account. And I can only watch 10 videos now before it stops me, then I have to wait until the next day, but your description says you can watch as much as you want. The app was way better before you "updated" it.

TechMan90, Aug 27, 2022

so-called "improvements"

I downloaded the Boost One app after the pay-by-phone menu changed and no longer accepted key punch commands, instead requiring verbal commands that the bot of course does not understand. I used to prefer paying over the phone, the automated system was convenient and easy for me to use, but I pay everything else online so whatever. But every time I try to open the Boost One app, it just seems to buffer indefinitely without loading. So then I open the old Boost app and log in, then it tells me to use the new app instead, and only THEN am I ever able to log in to this app. Maybe that's by coincidence, but either way this app takes forever to load.Once I'm finally in, I get bombarded with notifications and login bonuses like it's some sort of mobile game. Like, I'm just here to pay my phone bill, I don't want it to be "fun", I just want it to be convenient.Typing out this review I feel like an old person who's frustrated by new technology, but I'm only 26 and have used this service for years. There's no reason I should have this much trouble paying my phone bill.

TotalWeirdo666, Apr 04, 2023

Terrible app and service

I’m honestly not the type to leave google reviews but this one … this was well deserved. I signed up for boost on an unlocked phone to a prepaid plan, I actually sat through and read all the terms and conditions (which they probably think no one reads) and not once did it say my phone would be locked to boost for a year if I started the service. It actually said the complete opposite so I figured it would be nice to try out boost to see how I like it and when I decided to cancel my service because I found a better carrier suddenly my sim is locked to boost. I called boost to get it unlocked and they said they didn’t lock it the company I originally got it from did (AT&T) so I called at& t to confirm my phone was in fact NOT locked by them so when I called boost back to get it unlocked again SUDDENLY I have to have service with boost for a year. But if you go on their main website it clearly states prepaid plans are not carrier locked. Anyways I decided to keep using boost because I can’t use my phone otherwise 🙄. And I started using the boost one app to keep track of everything, it was going GREAT at first but this is the second time I’ve landed a spin on “5000” coins and never once have y’all given it to me. Every time the app glitches and when I check my reward history it says I got “+25” or “+100” coins. It’s so pointless to have this app.

triva j, Sep 13, 2022

Description

The BoostOne mobile app gives you 100% FREE Wireless Service. You can manage your account, make payments, check your usage and more. But, the BoostOne App goes beyond just account management.

You can earn free wireless by collecting Boostcoins by just: • Logging in daily • Watching videos • Spinning & winning • Completing offers • Plus, you get bonus streak coins when you come back every day for a week Redeem Boostcoins as credit towards your Boost Mobile phone bill to earn free wireless, so you can spend your hard earned money on something else. And the savings don’t end there! With the BoostOne app, you: • Get FREE offers and coupons on food, shopping, and more • & Get access to 250,000+ nationwide deals from all your favorite brands Join Boost Mobile to take advantage of all the benefits BoostOne has to offer: my.boostmobile.com *Restrictions apply.