SIMPLE Mobile My Account
View in App StoreSIMPLE Mobile My Account
4.8
Age Rating
4+
Seller
Tracfone Wireless Inc.Grow your in-app revenue
while we take care of your subscription management.
Mobile
SDK by Qonversion.
Price Intelligence based on:
213,517
apps aggregated
8,172,290
in-app prices defined
89
main categories
In-App Purchase Price (Subscription or Non-Recurring)
vs. average for the Utilities category, $, by region
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User Reviews for SIMPLE Mobile My Account
This was a great company until Tracfone got in the picture
This used to be the most underrated phone company in early 2010. I’ve had blackberrys, sidekicks, basic phones, androids, iPhones, and all types of other devices on Simple. Recently the service has been lackluster. It’s too slow to properly stream or do heavy browsing. Everyone is right, customer service isn’t the greatest and the value just isn’t there anymore. Sometimes I wonder how competitive Simple Mobile would be if they stayed independent? Or what they’d do to keep me as a customer since I’ve been here since basically day one.
Don’t use your points if you leases a phone
I used my points that I worked long and hard to get but because I lease a phone through them and they use a service to collect the payment for my phone and for a service plan they are saying that I can’t use my points for a plan after fighting with them for hours over the phone to convince them that the plan never got used that I still had to pay cash. It was a huge head ache and I feel completely misled and disappointed with this whole company. I’m glad that I’m diligent and keep copies of receipts or I probably would not have gotten my points added back to my account but I can’t even use them so I don’t know what’s the fricking point in me having them. They told me well you can buy more data with them, well that’s great but I pay for unlimited data already sooo thanks for nothing!
App is Great , Company has downgraded
ImVery disappointing I’ve been a simple mobile customer since 2013 and I haven’t had any issues until now it is 2021 and I’ve been using the app to pay for my monthly mobile bill. I have an iPhone so I’m able to have a hotspot added to this line and I’ve paid for my additional hotspot through the app but I am now having issues receiving my data. I just wish the company can do better in resolving this issue for me other than trying to help me troubleshoot my phone five and six times or either issue me a refund.
Usage Data Meter
Upgrades are cool on the CC.. Now I truly feel that you all need to work on the usage data meter for rolling pay data buys..though the data is added to the service there is literally no way to tell where you are at on your usage to slow down. The meter just stays red when it’s all used up for the that month of service. I have been with Simple for two years an half years..an I like the service thank you
Track Usage and Pay 1 Tap
I can keep track of my data usage and purchase additional data with just 1-2 taps. Extremely convenient. The reason why I did not rate 5 stars is because there is no way to view your call history like other phone providers have. I needed to locate a very important number from a month ago and it was basically impossible to do that.
The Lucky Wheel is Rigged
(For the Christmas/ Winter Special) I’ve spun it 10 days in a row and it always lands on the same spot, the lowest reward “5 points”. At first I thought it was my luck, but now I realized that the wheels were designed that way after your first few spins.The app also makes you sign in again every-time you close & reopen it as well. I downloaded this so I wouldn’t have to keep signing in as much as I do on Safari, but it doesn’t even offer me a “remember me” button. The app also only works as fast as your data/ wifi is, so it doesn’t work offline at all. However, it’s not the app I have problems with as much as the carrier themselves. I also have very slow data, (even though I use the unlimited plan!) it didn’t make sense that my devices were still running so poorly. I called and asked for a fix, but nothing they did fixed any of those devices. I even used to have better speeds before Unlimited!
M.E.R.
Have been with your service for a little over a year now . Thank you for your services. Support has been very helpful as have only a year ago switched from a flipphone and not too tech saavy... Only dissappointment was... several months ago had purchased 3 $40 dollar reup pin cards to have back up in case we might be on lockdown but discovered that (because of the covid situation needed to use unlimited data for employment search...possible schooling... essential communications...etc)-am close to 60 yrs old----was not allowed to use any of that money on cards to make it the $50 plan....being locked in a $40 plan )$120 paid money )- reeeeaaalllyyy needed to be able to use it towards the $50 plan as no work coming through and unemplyment money coming in for me was very low ---- If money is spent on multiple cards it should be credit to next option on plan not locked in ... These are confusing times . I hope all stay well and safe. Again , other than having money frozen on reup cards ... have had decent experience with Simple Mobile. Thank you.
Convenient
I love using the app. If your phone is out of data and you are trying to purchase a data add on online it’s almost pointless. However if you have the app you can purchase the data add on loads faster with little to no internet and successfully complete the purchase all inside the app. Highly recommended and convenient.
This is the worse phone company i have ever been with !
If you are looking for a phone company to choose from .. do not come to simple mobile they customer service is beyond poor they don’t help you with anything they constantly switch u over to a different person that tells you the same thing they are rude disrespectful they don’t know how to talk to the customers … they cut your line off without any notice everything about them is out of place i have 0 satisfaction and i will never recommend anyone to give their money to these people …
Phone reception
When I first started with the plain I was able to get reception all over the house and the back yard and garage and now it’s back to work I have to be steel in one room to keep from dropping calls and even then they still lose reception at least it’s cheaper than the other companies that do the same thing
Description
Take command of your wireless service, anywhere at any time! The Simple Mobile My Account App lets you manage most aspects of your wireless service right from your phone. Here is how it works: -Once downloaded, open the app and after agreeing with the End User License agreement, you will have the option to log in (if you already have a Simple Mobile Account) or you can create an account by selecting Create an Account. - Once logged in, you will be able to see your Service End Date, keep track of your Data Usage, ReUp your Service by selecting ReUp with Credit Card or ReUp with PIN if you have an Airtime PIN. -Other features include Auto-ReUp Enrollment, Stash management, Credit Card management, Adding or Deleting a Device from the Account, viewing your transaction history or you can use our retail locator.
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