Advance Auto Parts

Name: Advance Auto Parts
Rating: 4.761 (22448 reviews)

Shopping

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Advance Auto Parts

Shopping

4.8

22.4K ratings

Age Rating

Seller

Advance Auto Parts, Inc.

View in App Store

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User Reviews for Advance Auto Parts

Very friendly and helpful staff

I visit this part store offer and have nothing but good to say about the people and how helpful they are just wish that the store would carry more of the parts I need on visits also online I find the website hard to use and sometimes even get the wrong fitment part when ordering it would help out a lot if they had better descriptions of the parts sold online. But all in all awesome customer service can’t complain give them a try.

261 Choctaw road, Jan 07, 2022

Good app, has almost everything

This is a good app overall. I use it anytime I need to buy car parts or even just price-check items. It's easy to use, quick, and let's you view/use speed perks rewards, apply coupon codes, and has many other useful features. It has all the things you'd expect from an app compared to just using the website. Well, almost all..You can't view the sales flyers, or the current items on special discounts / bonus points, like you can on the website. There's also no 'bundle & save' on oil+filter like the website. Kind of expected that to be updated by now since I got the app when it first came out and still those aren't features.It also let's you see your current speed perk points. Right now I'm a vip at -784? I guess we're doing negative numbers because of a partial return; I'm not really sure, but it shows me!

aya.xa1, Jan 05, 2021

Dirty Pool

Two beefs, the first is with Advance. I entered the discount codes for my brake part order to find they are not eligible for the discount. This is a no-go in my book. Advertised ”discount codes” that have exclusions (of basically everything you need to shop for) are misleading and infuriating. This is why I do not shop Dunhams (same filthy practice) and am now officially boycotting Advance. I’m moving to my new favorite parts store down the street. Second, the app for iPad is glitchy. I have to reselect my saved vehicle every search because it keeps defaulting back to the top vehicle in the list. It also doesn’t use the full screen. It feels like an app designed in 2007. Too bad Advance decided to play dirty with their discounts. It just cost them a long time customer.

Badpicker, Dec 18, 2021

Not a great app

This app often lags/crashes it needs to be updated to improve browsing efficiency. Also there needs to be a (save for later) option. I am often using the app to look for parts and items that I don’t currently need but am planning on buying the same day buy would like to in the near future. There is no option to save these items so I can buy find them again easily. The only way to do so is to add them to your cart however if you decide you want to buy some of the items you have saved in the cart but arnt ready to buy all them you must delete the ones you are waiting to buy a different day and once you do that they are lost and gone forever and very often a pain to find again. Please improve the shopping quality

ben819, Feb 23, 2022

Best automotive parts for immediate need.

Advance auto parts best automotive retailer out there. Free same day shipping and free. Can’t beat that anywhere. I am loyal forever!I don’t care if some parts are more expensive than others, if I need them right away same day, this is the best retailer for it. Alot of parts for same day. And alot of discounts for many parts!!!!!!!! Autozone has nothing on advance auto parts.The only suggestion I would add is better navigation, sometimes parts are easier to find and google and get redirected to the app or website. Some terms have synonyms and the app isn’t able to find those and also once you setup a vehicle it will auto search for the vehicle and sometimes you looking for general tools or parts and it cannot find it. It would be nice to ask if it’s for that vehicle, instead of hitting the x on the vehicle info and researching again.Best out there ✋⭐️⭐️⭐️⭐️⭐️

Chachacha charmin, May 05, 2021

Can’t Buy Anything

This app is good for finding parts and checking availability at local stores. BUT…I cannot complete a purchase because when I attempt to enter my card information (both during checkout and from my profile’s “stored payments”) I just get a blank screen from which I can only go back to the previous screen(s). My payment info never registers in the app. Reinstalling and restarting have not fixed the problem. I would really like to take advantage of the online-only discounts, but the app will not let me. If I just need to browse for parts, I might as well use a browser since that is where I will have to go to complete the purchase anyway.

Defuzer1998, May 19, 2022

Overall Good But Glitchy

As far as product selection and availability, choosing pickup and shipping methods, the site is easy and helpful to use. However, when you’re scrolling through products the app gets glitchy. Say I’m searching through motor oils. As I scroll down list, it will open a product I didn’t select and then won’t easily return to the option list. The deeper into a list I scroll, the more it starts freezing and slowing down and the search becomes too time consuming. The only way to find a product quickly is to type the name into the search - which is fine only if you know the exact name of the product you need. Seems like something a simple software update could resolve.

enb4269, May 27, 2021

Advance cares

I order a part with 1-2 shipping, I was upset because it took two days till processing was done so no way I would get it! I called customer service and got no help….. till someone with some authority called back to apologize for the disrespect and untimely delivery! Said he would change the way things are done and offered a refund!!!That is all I was looking for someone who understand there is a problem with next day service sometimes!!I appreciate the call and hope things get better for my next delivery!!

gordondog278, Mar 08, 2022

No cross-store inventory

I was in a need of the severe-duty break pads I purchased at Advance before and had worked great for my truck. When scrolling through options, my brake pads stated “available in your area” but selected each store individually and no stores had them. This app needs an option that will tell users WHICH store carries the selected item; and not have to go through a process of selecting a different store and back to checkout to find out to if they actually carry your selection. An option to hide out-of-stock items would also narrow down searches.

Puma956, Jul 15, 2022

Speed perks from landline still coming-soon since the day app was created

The app has been saying the landline link is “coming-soon” since the app was created.Without this feature purchasing from this app will never happen for me or others whom have accumulated points. Great app otherwise but useless as I have to go in store have my phone number looked up etc instead of letting them scan my app. Hey developers please fix this long overdue problem which renders this app useless for purchases. I can assure you I’m not the only one who will never purchase anything from this app until this gets fixed.

Surgikalstrike, May 03, 2022

Description

Get ready for fast and simple shopping with Advance Auto Parts. You can quickly find the right part, check availability online or in store, and easily order parts for pickup or delivery. Choose SAME DAY DELIVERY to get your order fast - Order by 3 PM, delivery by 8 PM. - Available in select markets for in-stock items until further notice.

New markets added weekly. SHOP FASTER AND SMARTER - Save vehicles to easily find parts that fit. - Quickly check availability for pickup or delivery. - See product ratings, warranties, and descriptions to help you choose the right product. - Pay your way with credit cards, PayPal, Apple Pay, and Advance Auto Parts Gift Cards. - Securely save credit/debit cards to your account for faster checkout. - Scan a product bar code to easily see product details, reviews, and order. - See our product recommendations and make sure you have what you need to complete your project. - Get everything you need for oil changes at a great price with our Oil Change Bundles - Order with ease! MANAGE YOUR SPEED PERKS REWARDS Get points on every purchase. - Check your member status. - View and redeem rewards. - Earn $5 Perk Bucks & $0.05/gal Gas Rewards every 500 points. - Enter receipts to get credit for store or guest purchases. - Not a member? Sign up today with ease and save more with hassle-free, easy-to-redeem rewards! VIEW YOUR ORDERS - Sign in to view your online order history. - View your current order status on the Home screen. FIND A STORE NEAR YOU - Check store hours, call ahead, and get directions. Save your preferred store for free, in store pickup. - Plus, stop in and receive personalized care with services such as check engine light scanning, wiper blade installation, and battery testing and installation, and more. EASILY ADD & SAVE YOUR VEHICLES Choose the option that works best for you: - Scan your VIN code or VIN number - Enter your VIN number - Enter your license plate number - Select your year, make, model, and engine CONTACT US FOR CUSTOMER SUPPORT - Contact Customer Care to get help with your order. Download now and start shopping for the parts you need. You can tell us about your experience, ask questions, give feedback and make feature requests by contacting us at [email protected].