Tractor Supply

Name: Tractor Supply
Rating: 4.60836 (10022 reviews)

Shopping

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Tractor Supply

Shopping

4.6

10K ratings

Age Rating

Seller

Tractor Supply Company

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User Reviews for Tractor Supply

App needs more work ...

The app has a few bugs that should have been ironed out by now ...one example; sometimes the app freezes if you try to open it when device is in the horizontal position ...when it does open in the horizontal position then it suddenly pops into the vertical display, now only showing a right side (about half) of the screen. when you click on one of the buttons on the screen, everything is fine in the vertical position, you can’t go back to the horizontal position ... but then again maybe the app wasn’t designed for the horizontal position.

BaldLars, Oct 02, 2020

Could be improved

The app works decent, needs the issue fixed where apple does doesn’t work. The app gives you the option to use Apple Pay but will not let you check out. I use Apple Pay for the simple reason I don’t want my card info stored on every app. Secondly the search bar is inconvenient, if I want to search several items one after the next you have to click the back arrow each time and wait for the search bar to load each time where in most apps you just click back on the search bar and type in a new search.

Biggc, Dec 11, 2021

Bugs weren’t squished with recent update

iPhone XR with iOS 14.0.1, so it’s not the phone or the iOS. The app won’t get past the log in screen. If I don’t want to create an account or log in to my account, the app is useless. If you click on skip it just goes right back to the log in screen. I was hoping the update would fix this and I know I’m not the only one having this problem. The app is useless until this is fixed.update: Most recent update appears to have fixed this issue. Thank you TSC for your quick response.

CSR-MA, Oct 10, 2020

Please Fix

I love that there is an app for TS now! It makes it so easy to quickly search and see if something is in stock before I drive into town. It also makes it incredibly easy to search through different options before ordering an in-store pickup. I know I can also search online but it makes it a lot quicker to have the app. That being said, I rarely update apps unless something is very wrong because I find it usually makes different issues arise. I was having some issues with the version I had where I couldn’t sign in or create an account so I couldn’t add anything to my cart. I like how online you don’t have to have an account to add to your cart, but I was willing to create an account to use the “cart” feature. Since I couldn’t sign into an account, (it kept saying there was an error,) I still couldn’t use the cart feature which renders this app useless besides just for doing some shopping around before popping into the store. I decided to update, despite my hesitation since as I mentioned earlier, I dread updating apps. I did update and now I can’t even use the app at all because it is trying to make me create an account before I’m even able to shop in the app. I can press “skip” but the login window pops right back up and I’d honestly rather not have to make an account. Also I’m worried it’ll allow me to create an account but somehow continue trying to say I’m not logged in. Please fix because I loved using this app.

DRGlvsEKM, Oct 11, 2020

Worst search ever!

I rarely write reviews but had to after spending 2 hours just trying to place a simple order with this app. Nothing I would search for would come up, yet when I went to the website I could easily find the product. I would then copy the sku from the website and paste it in the app and suddenly the product was found. One example was if I searched ‘victor dry dog food’ in the app it would just take me directly to 1 product, even though the website showed they had many varieties. And trying to find my supplement - Animed CocoMega Supreme - I searched on the app by cocomega, cocomega supreme, animed, horse supplements, and it never came up. Yet when I got the sku from the website it came right up on the app. Also many of the buttons don’t really work and you have to click on them many times before they register an action. Most frustrating app ever!!!!

hsgxhxhdhd, May 22, 2021

Doesn’t work great with IPad

I like Tractor Supply, and I like the curbside delivery service the app lets me order for, but it’s a difficult app to move around in. Picking the closest store is kind of difficult and adding things like Tax Exemption certificate numbers is impossible without refilling out a form that’s already on file with the local TSC store. That being said, just a little more tweaking would make the app much better. Also, as the title implies, on my IPad, I can’t get the entire webpages on my screen, and the images don’t rotate when I turn the IPad from side to end. For example, I was ordering some mealworms for our chickens, but the images were so large on the screen that I could tell what size the bags were. That kind of thing. I mean, you can look around and find out that kind of stuff, but I have a keyboard case for my IPad and I have to type the information I want to input while looking at the webpage sideways.

Jerry in Texas, Aug 11, 2021

Payment issue and customer service

I have always bought dog food in store but recently broke both feet. That being said I tried to order dog food through the app. I first tried to use the subscription option so it will be less hassle to get food when it’s needed. I tried multiple times to order the food needed with a few different payment methods. It keeps saying the app could not verify payment. I have had family get my dog food as needed. I have been trying to order it for over two months with no avail. I have tried to contact customer service but usually hang up after being on hold multiple times longer than 45 minutes. Today I was able to get customer service on the line after waiting for 20 minutes this time. They told me they do not have any way to process subscription options of purchase. This is terribly frustrating, the app doesn’t work and now I’m being told the operating system won’t let them manually place a repeating order to be delivered. I’m usually not one to complain but I hope this reaches the right place for someone to look into fixing these issues.

nick4b, Jun 11, 2022

Love using the app, however...

I REALLY like using the app, I order through it and have them deliver to my vehicle! It’s AWESOME! I have a farm with many animals so my order is usually large and this makes it easy on me for loading. The only issue I experience is the lag time when searching and shopping cart. You have to click the search arrow so many times for it to acknowledge you’ve clicked it, and it runs super slow. Same with the shopping cart. I hope TSC can fix this issue, I’ll change my review to 5 stars if they do! Thanks for offering the app for us regular TSC shoppers and for offering the car delivery option!

nonameitunes2, Jun 15, 2021

Don’t waist your time with this app it does not work

I placed an order at my local store in White White Lake Michigan for an item that was out of stock at the last time I visited this location. This app took my order as a in-store pick up. The next morning I got a cancellation of my order by email without any explanation . This was after I was required to fill out the on line membership data and placing my order. This also happened after numerous attempts to access this app to look up products to see if the items were in stock at this store. The system does not give how many items are in stock at the local store and crashes then locks up and crashes. When I tried to check for this item at other locations it wold also lock up and crash. I also have a Tractor Supply Credit card and this app does not give me the option to use it to purchase Tractor Supply items from on line stores! They only offer PayPal.I will not waist any more time with this appP Corcoran White Lake Mi

P Corky, Aug 23, 2020

New rewards program is great but too much lag in app

Thank you for the new rewards program!The app freezes up too much and I have to constantly restart it. Sometimes if I wait long enough it will continue working again -Sometimes close to a minute. Please add simple features like swipe right from the left side of the screen to go back, when searching for some thing if I type on the term I searched it should allow me to edit the search versus clicking the back arrow, and all the touch points are too precise for fat fingers - meaning I don’t want to have to click perfectly on something to select it. Thanks for the improvements!

Patlowski, Apr 02, 2021

Description

Get all your Life Out Here needs on your phone or tablet. Download the TSC app for quick shopping, order tracking, scheduling deliveries and check your Neighbor’s Club points. Features include: NEW TO THE TSC APP – Get the most out of your Neighbor’s Club membership with our newest App features.

ACCESS REWARDS & MORE THROUGH YOUR WALLET Find reward certificates, Market redemptions and member benefits in your wallet. REDEEM YOUR POINTS IN THE MARKET Exchange your Neighbor’s Club points for rewards, services and more. TRACK YOUR PROGRESS ON THE DASHBOARD Check your points balance and see how close you are to the next member level using the dashboard. ACCESS ORDER HISTORY & RE-ORDER See previous orders and easily re-order products again and again. SUBSCRIBE & NEVER RUN OUT Get supplies for pets and animals delivered on your schedule and never run out of what you need with subscription. MAKE A DONATION DURING CHECKOUT Easily donate to organizations like 4H and FFA during checkout on purchases made through the app. SEE PRODUCTS IN YOUR HOME OR YARD WITH AUGMENTED REALITY See the full-size version of a product in your home or yard using augmented reality PAY USING APPLE PAY OR GOOGLE PAY Connect your Apple Pay or Google Pay account for quick and easy checkout in stores ADD YOUR CREDIT CARD TO YOUR PROFILE WITH A QUICK SCAN Scan to add your credit cards to file for quick, easy and safe checkout STREAMLINED CURBSIDE PICKUP See where you are in the curbside pickup process with easy-to-follow instructions sent to your phone. CHAT WITH VETS THROUGH PET PROFILE Get expert veterinary advice and product recommendations with Pet Profile GET QUICK ASSISTANCE WITH YOUR PROPANE REFILL Use the app to notify our Team Members that you need help refilling your propane (available at select stores only) SCAN STORE COUPONS WITHIN THE APP Scan coupons using the app during in-store checkout PROCESS YOUR RETURNS QUICKLY & EASILY IN THE APP Conveniently process your online returns from the app PLUS, TAKE ADVANTAGE OF THESE HELPFUL FEATURES: • Notifications that help you stay up to date on our latest sales • Track your orders to stay up to date on deliveries • Product search made easy with text, voice, visual and barcode-scan • Store Locator to help you find local stores and learn about the services available