Icon Academy Sports + Outdoors

Academy Sports + Outdoors

  • Shopping
View in App Store

Academy Sports + Outdoors

  • Shopping
4.8
10.9K ratings
Age Rating

4+

Seller
Academy, Ltd.
View in App Store

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User Reviews for Academy Sports + Outdoors

1
Sent me returned merchandise

I purchased a product that was out of stock in my area. When I received the item, the main piece was missing and the instructions were for a completely different product. Guess what? The item is no longer on sale. Even as I am typing this, I’m getting irritated. This field they give us to type in has a midnight background and black text. Nice job Academy. I’d fire the pro responsible for this mess. Anyway, they’ve lost a customer. Sorry if there are any typos, I can’t really see this. The Rolla store is where my order came from. I’d look into the stellar hiring practice at that location if it were my company.

Bye Academy, Mar 17, 2022
5
DrCarl

Great ! …. Quick, user friendly shopping ….. even for an older “IT-challenged” dude (me) !!! ….. in a matter of seconds I located the exact item that I wanted - an UnderArmor button up plaid shirt, IDENTICAL TO THE ONE THAT BOUGHT A WEEK AGO ( in the West Monroe, LA ACADEMY store) for my 50th high school reunion ….. I wore the 1st one to the gala, but ripped it when trotting by a bolt protruding from a fence post in the parking lot ….. loved the shirt so much that I wanted to replace it immediately, but didn’t want to drive 60 mile round-trip again to the nearest ACADEMY ….. so, voila !! ….. efficient shopping 😎

DrCarl52, May 07, 2022
2
Login problems

I like the app but every now and then it has a problem with me logging in. For example: I was using the app and was about to purchase some clothes and it told me I had to sign in. I did, with the same email and password and it said my info was incorrect. I did it the second time thinking I might have pressed a wrong letter or something but it still said the same thing. Now I contacted customer service through the app and they said now I have to wait 24 hours before being able to retry but when I do I have to choose the option that says forgot password.

elijesyk90, Jul 15, 2022
5
Item Not In-store

Although the item is out of stock in store, the ship to home option is fantastic! I have taken this route and received my item in a timely manner. I just placed a second order and will be using the “pick up at store” option. I hope it all goes well!!

H@NoH@No, Jun 07, 2022
1
The worst

This app is so bad, it’s turned me off of Academy permanently. Glitches abound. It forgets your cart repeatedly. Tells you it’s empty. Refill it. Again and again. Everything is out of stock. Then in stock again. Picks your delivery/pickup method for you and charges for delivery on items not available for pickup! Then, all of the sudden, remembers your cart and multiplies it! Changes prices from the item screen to the cart. BE CAREFUL!! Quadruple check EVERYTHING if you dare to use this app! Chat won’t help you. IF you get a human, they “unfortunately” can’t do a darn thing. BEWARE.

Laney.R, Oct 09, 2021
5
The best

This app makes my outdoor experience 100 times better!!! I can order my hunting/fishing gear and have it shipped so I don’t have to take my wife in the store and hear (y do you need that) every time I look at something plus I can order more than 1 of the same thing without hearing (but you already have one of those) so thank you academy app for making my life a 10/10!!!!!

Lindsayboy66, Mar 16, 2022
3
Needs some polish

The app seems to behave erratically. Sometimes searches return irrelevant results and Apple Pay doesn't seem to work at all. No matter how many times I try to fix my contact info, it doesn't want to work. I haven't seen this problem occur before, every other app/point of sale I use Apple Pay on works flawlessly.

markredf150, Apr 30, 2022
3
In-store pick up options

I understand stores run out of products, however the option to pick up in certain stores close by should still be available when an item is out of stock it should be able to be ordered and sent to the store of choice for pickup. It can be transferred between stores or sent from the warehouse as a store order. The customer shouldn’t have to drive further to get items to save on shipping costs.

Mhollis73, Mar 14, 2022
1
“Opps Somethings always wrong..”

They had a 3 day online only sale and the app wouldn’t select anything for the cart. I closed the app and reopened it a couple days in a row. Figured I had to create an account to get around it, but you guessed it… “Opps something went wrong with your request.” Eventually they moved to an in store sale, so I’ll just go by the store instead. Error message was the same each time. Looks good, but doesn’t really function for shopping.

not_happy_also, Jul 24, 2022
1
Payment info/non-stock

I am a PIM / Digital Coordinator for my company so I am quite versed about what is ancient a great site. The sight is horrible at saving payment information. Cannot have 2 Academy cards listed apparently. Tired of adding mine and then reading once I use my dads. I always pick save for future. When you want to search only stock, and click “hide out of stock”, it still shows so many items it in stock. Coming from the digital word, I am quite disappointed in this website.

Scar...Scar, Jun 22, 2022

Description

The Academy Sports + Outdoors mobile app makes it easy to shop on your time and find the best value. Take your game to the next level right from your phone and gear up with high-quality sporting goods, shoes, and clothing from all the top brands. Get hunting, fishing, and camping equipment for your next outdoor adventure, even when you’re on the go.

Use the app to find nearby stores along with exclusive offers, both online and in-store. Get real-time updates to keep you in the loop for savings. You can even scan barcodes to get in-depth product details and pricing info. For extra convenience, choose the pickup or shipping method that works best for your schedule. Use the app to find nearby stores along with exclusive offers, both online and in-store. Get real-time updates to keep you in the loop for savings. You can even scan barcodes to get in-depth product details and pricing info. For extra convenience, choose the pickup or shipping method that works best for your schedule. App Features: • Full shopping experience Get real-time updates about offers, deals, and other ways to save for the top-quality sports + outdoor essentials from the brands you trust. • Find Academy nearby The store locator feature helps you find your nearest neighborhood Academy and get curbside convenience or in-store pickup. • Barcode scanning in-store for more No more guesswork with prices or product details. Scan barcodes while shopping in-store for full product overviews and customer reviews. • Keep track of your buys with digital receipts Wave goodbye to paper receipts and get digital copies of your app, online, and in-store purchase receipts sent to your Academy.com account.

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