Discount Tire
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User Reviews for Discount Tire
Why the change?
The app was decent but now it is a total pain. If you are in the “card” portion and you get out there is no way to get to the card site again without logging out and starting all over. It just gives you page that says “you are logged in”.
Glitching and does not work properly
Once I select my vehicle and try to click on the tire size, the app does not allow me to click any further since the selection I have to make is hidden on the bottom of the page and the page does not move.
Hey Guys! Have YOU tried it? Omg!!! 👎🏻👎🏽
Has anyone that works in the “App Decision Making Dept” tried to use this app? What is up with the inability to go back just one page/step?So frustrating. It brings you back to home anytime you try to just go back one step. Like if I am looking at the tires that fit my vehicle and I select one of those options but then decide I’d like to look at one of the other options that came on that list, and I hit the back arrow one time, it brings me to the homepage where I have to start all again. Please fix this. Help us to NOT have to use Tire Rack just to research tires before we buy from you.
Check In is a joke
I had a few minutes between some errands and needed to get my tires rotated and balanced. I checked the “Check In” area of the app which markets a “30% shorter wait time on average.” It said there was a 0 minute wait so I figured I was good. The 0 minute wait was accurate being that there wasn’t anyone in line but I ended up waiting over two hours for the work to be completed. I won’t be using this app again.
Tires
I walked in to discount tires in Kerrville Texas today. William, sales rep help me and I bought 4 new Michelin tires for my 2019 Hyundai Tucson. William did all the paperwork and answered all my questions . The tires were put on my car and I had a very smooth ride home. William and all of the young people that work for Kerrville discount tires are excellent, respectful and will answer any of your questions.
Easy to use!
This app is terrific! I love the fact that you can check wait times :-) very efficient! Thanks Discount Tire!
What a joke
Use the app and it said I would be the first in line when I get there. When I arrive, I found out it will take two hours to fix the tire. The gentleman also asked if I had an appointment. Felt like a complete waste of time signing into the app if their going to ask if I have an appointment.
Bad app/ charged almost 1k/ no tires
While submitting the order on the application there was an unexpected error / something went wrong. My card was hit for the charge for the tires but no order number. Called the store. First time Tyler, was rude, and said their computer shows no order and hung up. Second time I got the manager but no help. I called the number on the app and was told it was just a hold and it would fall off. 3 days later it posted and now calling my bank. SoIrritating!!!!
App needs work
You can never get through on chat and when looking at tires and trying to go back sometimes you have to completely start over
Unable to reset password on app
Your phone app is frustrating …. Tried multiple times to change password on my acct but never get an email with a pw change link…. Have checked spam folder …… have waited hours ….. have tried multiple times …….Tried to recreate acct on your app with my email just to make sure the acct exist ….. confirmed the acct exists…..I love doing business with you guys …… techs are always professional , friendly and knowledgeable…..but it is frustrating to have to go to your website and reenter all my info anytime I want to make an appt ……Pls fix your app to allow password changes
Description
Discount Tire, America’s largest independent tire retailer offers the largest selection of tires and wheels from the best brands on the market – all for the lowest prices. Our app makes shopping for tires for your car, truck, SUV, crossover, ATV, UTV, trailer or even your golf cart simple and easy. Now you can also find the perfect set of wheels/rims, and can see how they look on your vehicle before you buy them by using our wheel visualizer.
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