eBay Motors: Parts, Cars, more

Name: eBay Motors: Parts, Cars, more
Rating: 4.77588 (29150 reviews)

Shopping

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eBay Motors: Parts, Cars, more

Shopping

4.8

29.2K ratings

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Seller

eBay Inc.

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User Reviews for eBay Motors: Parts, Cars, more

App is really glitchy

The main part of this app that needs a LOT of work is the pictures area, any type of pictures you add into anything is a bad experience. Updating the car on your garage, you can choose a photo and instead it’ll choose a different one. When you choose multiple photos, it gets one of them and makes them all duplicates. Same thing for posting cars, it made it a nightmare, adding a single photo at a time. Not to also include that it organizes the photos of posting a car as (exterior, interior and other) where it randomly puts a interior photo in my exterior section and it won’t let me change it. Needs a lot of work, not to also add the high prices to post a car. Extra 1: deleting a photo will sometimes delete 2 or more, needs a lot of workExtra 2: sometimes the photos you put come out blank, and you need to re add then again, making this process extremely annoying

1998corolla, May 23, 2022

Listing

I have used eBay in the past for purchasing all sorts of different things. It’s been a fairly simple to use and I’ve had good experience with it. Now. I have just decided to give it a first time try as a seller. I typically use Facebook marketplace because it’s free and been a good tool for purchasing and selling vehicles but I thought I’d try eBay out this time around. anyway due to item pricing the listing was flagged. Then after a couple of calls to customer service I was told the verification process was passed and the listing would be able to go live. this is the second or third phone call where I was told everything would be all set. It’s now over a week since I was charged for the listing and the item is not even live or able to be delisted. At this point I would not pay to make a new listing being concerned the same thing would happen. I also found it difficult to manage any account issues because they cannot be done from within eBay motors parameters and I had to navigate back and forth between the eBay website and app. So far the customer service reps have been pleasant and it seems they are helpful but the problem has not actually been resolved.

brmur, Apr 23, 2022

what a joke

This app has the potential to be a great tool for finding quality new and used vehicles but the developer has apparently decided to put next to zero effort in. This is extremely frustrating as the app looks and functions beautifully. Ebay needs to take their customers seriously and offer regulation, maintenance and customer service. Maybe then the outrageous price to submit a single post can be justified.Multiple posts of the same vehicles from different accounts. Unable to save searches for easy updates and new posts. No subscription service available for serious dealers or private traders? Zero customer support. Next to zero quality content due to inflated pricing. This is why facebook will make you obsolete.

danarchys, Feb 02, 2021

Can’t navigate pictures with my mouse anymore.

I hate when you update a app and you LOSE features rather than gain new relevant ones. For example. I just updated my app and found out that I can no longer manipulate pictures within listings with my mouse. Thus causing me to use my finger to navigate the pictures now vs using my mouse. Terrible.Update in response to a developer response. I am using a Apple Magic Trackpad 2. I use it to navigate around the iPad. I found after the most recent update that support for scrolling through pictures for vehicles posted on the app are spotty at best. Most of the time it will not allow me to swipe, I have tried to click down on the trackpad and hold. That as well does not work. I wish there was a clear cut solution to this problem as while it’s not a huge deal to use my finger to navigate the pictures of the vehicle listings. I would prefer to use my mouse as my setup lends to the ergonomics gained from using a mouse with the IOS operating system.

Datawipe, Aug 26, 2020

Surprise disappointment

Would expect eBay to be the leader in terms of GUI, seller experience, ease of use, etc. Being that they are the market leader. This app is horrible. Will not allow sending pictures in response to questions about vehicle. Will not allow adding pictures. Horrible and clumsy at best. This app was clearly thrown together to have something to offer. Would rather not have an app than use this frustration box. Can it and start over Even worse every response from the developer is an attempt to excuse or explain issues away as user error. That’s how giant corps get their lunches eaten by innovative companies who listen to their customers.

jpmcauley, Jun 28, 2021

It’s almost all good!!

I’ve purchased many vehicles over the years off eBay motors and all except one was fair. However, the fraudulent listing was not covered well by eBay and it cost me 10k (on a 30k auto) to learn the fine print of buyer protection guaranteed on what the car is supposed to be valued at vs what the car IS valued at...is based on the fraudulent price rather than what I paid and thought I was purchasing. My vehicle even came with a bogus car fax check that was found to be inaccurate. Oh well, I’ve made many good purchases too so it comes out in the end. I still wish they would cover fraudulent lemons better somehow. Thanks

kingdom time, Jun 03, 2020

Stop the insanity

In general, the app is wonderful for searching and viewing ads. However, I believe the main purpose of the app is the ability to bid on vehicles. If so, then why in the world am I required to log in EVERY time I open the app! Every single time I open the app for a new session and try to save a favorite or bid on a vehicle, I have to sign into eBay AGAIN...even though I already signed in three times in the same day. And, to make it worse, nearly 50 percent of the time, “something went wrong” with the sign in. Connecting the app with our eBay account should be a ONE and DONE. Please fix this terrible user experience.

klejdzej, Aug 19, 2020

It’s okay

I mean I am holding it up to the standards of CarMax and EBay itself...and it’s not there. It loads a conglomeration of vehicles which may be fun to browse but if seriously shopping for a car you likely want to search before just seeing a bunch of listings. Second, and this is a big one, no way to save individual photos..the only way is to take a screenshot. When I view More Details to go to the HTML view on a listing and press and click Add To Photos the app just crashed. Another big con... no trim filtering! Say if I want to only look at AMG or M models, I have to wade through a ton of irrelevant listings.It doesn’t come across as a nice experience as CarsAndBids or BringATrailer, which allow for conversation between seller and buyers in a transparent manner.Pluses:- loads quickly- Listing Detail view is well laid outP.S if you are looking for a developer you should hire me! ;)Update: Developer response seems defensive and only addresses certain things so adjusting rating to 1 Star. But to answer:Browse is what I was looking for so my mistake there. But, no trim filtering is still a big con as mentioned. As well as not being able to save individual photos.The Community tab does not really make much sense. It should just be on the listing itself, like the sites I mentioned. Chat sounds beneficial, though I would think of that as a needed feature if buying something as expensive as a vehicle.

MyReviewsAreHere, Oct 30, 2020

The app is good… for buyers

I have attempted to sell 2 cars on eBay motors. I sold my corvette twice on the app and neither time has the buyer even responded to me. The buyer has little to no consequences for bidding on your vehicle and not taking it. Furthermore everytime someone does not take the vehicle, you have to pay again to repost it. Even if the buyer never contacts you. It seems pretty good for the buyer, especially since you have zero obligation to actually buy the thing you bid on. I think Ebay does not want to require a down payment on vehicles because if you do not sell it you’re likely to repost, which makes them more money. It does get 2 stars though because the buyer usually has a good experience with Buyers protection

P0tatoJohn, Apr 23, 2022

Clean App, But Needs Work...

Biggest problem is its not a stand alone app and requires you to go back and forth between it and the eBay app. Would be much better it you could list and manage all aspects of your listing on the app. Biggest improvement I can think of would be to show the “views, bids and saves” numbers (critical information for buyers and sellers) front and center on every listing view. Zillow does this for real estate and its great! The pricing for eBay motors includes a Auto Check report as an “added value” but is worthless to classic car listings. While the new fixed price listing setup for non-dealers is not outrageous, I would prefer to have a minimal listing fee combined with a reasonable final value fee. It would result in more listings, but still generate revenue from every listing.I’ve had scammers with new (0 feedback) accounts contact me first on both of my most recent listings. EBay needs to get a handle on this if they want to maintain any lead on Craigslist and other platforms. As of now, there doesn’t appear to be a one-click method of reporting scammers.

Pleasecopyzillow, Jun 08, 2020

Description

One of the world’s widest selections of vehicle parts and accessories is available on the eBay Motors app. Use the app to buy and sell vehicles with ease, as well as chat with other auto enthusiasts. Here are just some of our unique features: Buy parts and accessories, right from the app The Motors app offers eBay’s full US inventory of parts and accessories, right at your fingertips.

You can also talk shop with a community of auto enthusiasts while buying and selling vehicles. My Garage provides a place to easily store your vehicle’s specs so you can effortlessly find, compare, and buy parts that will fit your ride. You can easily switch between your everyday ride, and your restoration “project” without having to constantly enter the same information. After you've added your vehicle to My Garage, check out eBay’s Fitment Finder. It gives you the confidence that the parts you buy on the eBay Motors app will fit your vehicle. Look for the green checkmarks to quickly pick out the right part for your ride. Safely ship your vehicle with confidence Our partnership with uShip Logistics has allowed eBay Motors to provide a safe, secure, and affordable option for vehicle transportation. Securely pay for vehicles with Escrow.com eBay’s partnership with Escrow.com provides you with the most secure way to purchase your next vehicle online. Chat with those looking to buy and sell The eBay Motors app has a chat experience for users as they look to purchase and sell vehicles. Communication has never been easier. Connect with a community of auto enthusiasts React, share, comment, and connect with other enthusiasts about eBay Motors’ unparalleled inventory. The auto community is alive and well on the eBay Motors app. Use your phone to scan your license plate and VIN number Take a picture of your license plate and the eBay Motors app will do the rest--uploading your VIN number and all the details of your vehicle for you. KEEP IN TOUCH For all support-related issues, please email [email protected]. For questions and suggestions, email [email protected]. Your feedback is important to us. This app is only intended for use by individuals who are 18 years and older. All vehicle and parts inventory is currently US-based.