Xfinity WiFi Hotspots

Name: Xfinity WiFi Hotspots
Rating: 4.05234 (66974 reviews)

Utilities

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Xfinity WiFi Hotspots

Utilities

4.1

67K ratings

Age Rating

Seller

Comcast Cable Communications Management, LLC

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User Reviews for Xfinity WiFi Hotspots

TWO WEEK NIGHTMARE IN NASHVEGAS

Two stars above in Lou of the last two weeks being the most horrible use of this hotspot finder app especially in Nashville and surrounding suburbs. The app would Constantly ask for password and 90% of the time a dialog box would ask what network I would choose the network that they say is legitimately Xfinity Id Press expanding and a dialog box would drop down saying unable to join Hotspot and occasionally it would hook with him unsecured network such as xfinitywifi or cable wifi. I very much rely heavily on my Xfinity Wi-Fi service since I am in a rideshare program. Therefore since I employee Xfinity to be my Wi-Fi and hotspot provider I will be updating hopefully tomorrow with much positive review. Because I deleted the app reinstalled everything from soup to nuts I assume it's been fixed since an update immediately followed the re installment. I need reliability, period. Respectfully, RSS

*R*S*S*, Aug 26, 2017

Great App!!

I love this app! It makes my life so much easier, before I started using Xfinity Mobile I would never try to find an open WiFi network and if I did most of the time they would be password protected (A lot of them were businesses at that!), then if I was able to connect it wouldn’t work half the time, so in the end it would be a total wast of time! Now as long as my WiFi is turned on it will automatically connect to any xfinity hotspot without ever asking me for a password or if I wanted to join (which I have mine set to connect automatically but you can always change that under the settings if you don’t like that). I have never had any issues with the WiFi hotspots either, it’s always fast and dependable, unlike most businesses 😊👍🏼

brittani1284, Mar 19, 2020

Please read

This app is very unsophisticated, so whenever I’m in a hotspot it notifies me to install the latest certificate or whatever but when I go to the app it says there’s no updates or certificates to trust and in settings there’s no profile even though I trusted one to get the hotspot. I’d like there to be a renew lease option or a clear cache for when this happens I can just refresh for when the hotspot is tweaking. Either that or a static certificate option where it can install the latest certificate even if I already have it in case I need to delete the old one for some reason. I don’t even know where certificates are at on ios 14 I don’t think they have them anymore under general. I also just ran into a problem which is why I had to redownload because my hotspot asked for a login which I logged in and it said “no internet available” but usually I’d just shut my phone off and turn it back on and it would connect but today was just a different story and it kept me off and like I said there was no internet and I wasn’t picking up any internet from any other hotspot either as I tested it.

Brivn gvbriel, Aug 30, 2021

Does it really work???? ☹️ 1⭐️

If I find a hotspot and I can get it to let me connect it boots me after 5 minutes or less! It always asks for my password! What's with this? I've got The Xfinity security, the app, and 1 time in a month it scrolled a list for me to connect to. Let's see if they really read this! It took 3 yes 3 installs at my home and a month without TV 📺, Phone 📱, and WIFI , And to top it off they lost my old phone number too! At least the company I was with worked. They were slow but worked! My home wifi is the only good thing! Oh 2 year LOCKED IN PRICE YEA RIGHT! ITS INCREASINGLY RAISES EVERY MONTH SINCE MARCH! Until I'm helped and answered my rating stays 1 ⭐️! If I get help and answers I will raise my 1⭐️to what it deserves! Plz watch this post! People do ur homework! They have good home wifi if u stay inside. That's only reason they got 1⭐️! GOD BLESS

BRO. JTP, Aug 21, 2020

App produced by & for Xfinity, yet not a single Xfinity agent knows what it is..??!??

Used to be a solid go to app for me with all of my iPhones on my Xfinity Mobile plan, helped to save me from capping out on cellular data usage by auto switching to surrounding Xfinity Wi-Fi Hotspots. Ya know, the #1 selling point of the Xfinity Mobile network..?!?!? Yet, here I am a little if a year of being a customer, using the app almost daily without fail, to here I am now….unable to login, the error message says that my plan does not include access to this App/Service, and if I want access, I need to upgrade. Yet, after 11 consecutive days of trying to cal or contact support, and I just get bounced around from division to division, and NOBODY even knows that this app is. I got asked today by an Xfinity Mobile agent, if I was sure that this app was a genuine Xfinity Application…?!?!?Xfinity Mobile, this is so simple for you to fix…what are you waiting for?

c-di$$le, Jun 04, 2022

Basically worthless. Lots of useless and outdated information.

I seems like the app is updated with businesses that have tried internet service and they would broadcast a generic “cablewifi” signal but most of these businesses don’t have such a connection anymore or it’s just not functioning at all which makes the app outdated (they cancelled after their special) On top of this there’s no way to report inactive or broken hotspots so that some kind of action can be taken on them so that makes the app completely useless. Also contacting support through the app is useless because the email address doesn’t work resulting in a failed delivery. So if I could give no stars this would be the app that deserves the award. The app works about the same as the mobile hotspots that let you connect to them, they’re completely useless. On a side note I can’t wait for the FCC to grow a pair of balls and finally force these isp’s to hold some kind of accountability for minimum guaranteed speed and reliability. If mobile networks or power companies were this bad in America they’d be shut down by now.

joshgjohnson, Jan 23, 2021

This has been a nightmare for me. Is there nothing Xfinity can do?

Literally no matter what I pretty much just NEVER have access to WiFi. I’ve been paying for their service for a long time & yet never have access to it in my own home so I have to try to use the hotspots- and this app is useless. When I sign in it lets me use it for maybe an hour then it boots me saying my credentials are incorrect. I’ve tried to talk to customer service about this SO MANY times- but considering it’s bots they don’t know what to do or what I’m saying. I found a way to download the secure profile (aside from the app) awhile back and I’ve been trying to use that but now that’s not working either!! Awhile ago I was told by customer service to delete the WiFi app because it was interfering with the connection even though they literally tell you to download it? I’ve tried re-installing the profile & the app. And obviously rebooting the modem. Nothing makes an actual difference. HELP PLEASE.

Mamawolf777, Apr 30, 2021

Lost hotspot connections

I got a new phone and transferred everything from my old phone onto my new phone. Realized that I was not getting internet when I was away from home. I had internet on my tablet away from home and I had internet on both phone and tablet at home. Let’s review costs, ~$240 for xfinity internet and cable, ~$200 for phone with new phone, PER MONTH! Between texting helpline and calling helplines (where they don’t understand me that well because I talk too fast in English and I don’t understand their strong accent) I spent probably 6 hours trying to get it fixed, not counting my daily attempts to try and connect on my own before I break down and try to get help. Last effort resulted in a 48 hour wait for them to turn my hotspots back on?! Oh and a migraine because I tried to do this while riding in the car because I wanted to listen to my playlist 🤯

no goodnames, Jul 27, 2021

IOS Device Issues

It seems after my device was updated to OS 14 I started experiencing problems with connecting to Xfinity hotspots after some investigation I found that other People with IOS devices had similar issues and the problem seems to involve the MAC addresses being excluded from accessing the hotspot network due to a new privacy feature that prevents internet tracking on Apple devices I don’t fault Apple for keeping their customers safe but strongly feel that Comcast Xfinity should do a better job keeping their subscribers happy I’ve also noted that some customers have contacted Xfinity in regards to the problem and we're lucky enough to talk with a representative who knew what was going on and resolved their issue others have stated the fix is short lived with the problem reoccurring after some time. This is not a good thing especially coming from a company priding themselves on having the best network.

Softtechllc, Jul 11, 2021

Installed and never use this app in over a year.

I was told to download this app along with my xfinity and xfinity hotspots. Rarely do I use any of these apps. Sometimes I check my wifi connection speed, reset my network or router settings, troubleshoot. Mainly log on just to pay my monthly fees. Internet is faster than most other competitors. Tends to go crazy when using wifi. In the middle of doing something Online or watching a show my connection goes away. I go to log back in my wifi settings but my network is not on the list and if it is I cannot connect. Sometimes wifi signal is completely gone. Then I have to either reset my router or just wait for the network to come back up. Very irritating but I’ve gotten use to this process over the past year. I continue to use Comcast because of the vast network nationwide. I can always find a hotspot when I’m running around my city. And price is ok compared to others. I would like consistency and stability with my network connection. Makes me feel insecure having to reboot or reset daily.

Sondawgg, Dec 25, 2020

Description

Xfinity WiFi Hotspots are the largest, fastest on-the-go WiFi network in the nation, so there is always a hotspot where you need it most. Xfinity WiFi Hotspots are included with your Xfinity Internet service for no additional charge. Stream what you love around town, all while saving on your mobile data plan.

Now, the Xfinity WiFi Hotspots app will notify you to install the latest security profile when it’s available to improve your safety and privacy while using Xfinity WiFi hotspots around town. Features: • Stay connected at millions of hotspots nationwide • Automatically create an Xfinity passpoint profile • Automatically create Xfinity 802.1x profiles to connect to secure hotspots where available • Helps iOS automatically connect to Xfinity WiFi hotspots, including secure hotspots where available • Easily locate all near by Xfinity WiFi hotspots with the "Near Me" function • View maps and lists of hotspots, with walking and driving directions • Create and save your favorite hotspots for easy reference later • View the business name of hotspot locations and filter by business category • Download hotspot locations for offline use Requirements: • A WiFi enabled device running iOS 12.0 and up • Xfinity Internet service (Performance tier and above) • Xfinity ID Xfinity Internet customers: Look up your existing Xfinity ID (email, mobile phone, or username): xfinity.com/id Reset your Xfinity password: xfinity.com/password Comcast Business Internet customers: Don’t know your username? https://login.comcast.net/myaccount/bc/lookup Forgot your password? https://login.comcast.net/myaccount/bc/reset Note: Continued use of GPS running in the background can decrease battery life. The Xfinity WiFi Hotspots app is optimized to stop GPS use automatically when you are stationary. To disable GPS in the Xfinity WiFi Hotspots app: On your device go to iOS Settings / Hotspots/ Location and select ‘While Using the App’. Some functionality in the app may no longer be available. Learn more about ‘Do Not Sell My Personal Information’ options at https://www.xfinity.com/privacy/manage-preference