Icon Trust: Crypto & Bitcoin Wallet

Trust: Crypto & Bitcoin Wallet

  • Finance
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Trust: Crypto & Bitcoin Wallet

  • Finance
4.7
165.8K ratings
Age Rating

4+

Seller
SIX DAYS LLC
View in App Store

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User Reviews for Trust: Crypto & Bitcoin Wallet

1
Seems scammy

The whole point of crypto at this point is for DEFI ... why am I not allowed to buy BNB or BSC ? With the support service being Simplex yet when I go down to buy XRP with the same service it’s available ? We know how fast the market moves so having these issues or restrictions is costing me money ! When I’m trying to buy on a dip to even out my losses !! Then I try buying BTC and ETH to flip it and that uses moonpay and my transaction keeps getting declined although moonpay verified me . I got This app based off recommendations but this seems very gimmicky / scammy that I can’t make purchase and you’re not giving me sny reason why except “not available” . Then there is no real customer service .. which I thought they had based on a review / recommendation . All they have are “communities” aka dependent upon YOU searching for the answer in a blog ... self help is not customer service . I’m ready to move my crypto as soon as I figure out how this is ridiculous but I started out with them bc they seems the safest and I liked the staking aspects smh.

.S.S.S., Apr 04, 2021
1
Scam

I had silver currency (SLV) and I wanted to exchange it for Binance coin(bnb) . After I did the switching operation, I lost SLV but BNB was not added, so I sent an email to Trust Volt support. They emailed me the ticket number and said they would call me soon. After 10 minutes, an email was sent to me called "Trust wallet Support" and he knew all my problems! He asked me for 12 words to recover my wallet, as well as a photo of the wallet and the app version. I trusted them because I knew they were supportive, and unfortunately they stole all my money! The person who stole my money, cheats thousands of dollars a day and no one takes action to stop him? I'm sure the person who emailed me was a Trust wallet support person, because he knew my problem perfectly well, and it's impossible for a Trust wallet to be hacked in 10 minutes and give its user information to a hacker. Whoever that person was, he was a Trust Volt support I'm sure ٫ because only 10 minutes had passed since my email and in 10 minutes it is not possible to hack Trust Volt! No matter how much I emailed support, they just told me we were sorry !? Regret does not return my capital! Please get my money back

Armin7909013, Mar 26, 2021
1
Warning! Use extreme caution with Trust wallet.

I have been in crypto for several years now and surprisingly with all the fraud in crypto haven’t had as bad of an experience as I have with the Trust Wallet. I used the Trust Wallet to swap BNB for a token I couldn’t easily get elsewhere and lost over 20% on the transaction. It was not a small sum either. I did two smaller transactions first and they went fine. The exchange rate, slippage, and fees were all in line. When I swapped the larger sum I lost a large sum. There was no transaction ID or on chain data / swap data on either token I swapped. Both were blank and still are blank days later. Trust Wallet support has been nothing but automated messages with zero support at all. I can not get the transaction data to see where my funds went. This is straight up theft so please extreme caution with this wallet. I can only imagine how much they can steal daily from their users if they scrape these types of margins off of even half of their transactions while providing no chain data to the users. On chain data is the entire point of crypto and the use of a DEX. You’ve been warned!

brandonwolford, Nov 23, 2021
1
Takes to long to process transactions that are verified

I have several wallets and this one has to be the worse one. I tried to use this one because I thought the fees would be lower but the inconvenience isn’t worth it. I ordered ETH at 8am today and it’s 2 pm and I still haven’t gotten it. I went through the channels to contact this company but it’s a joke. They send you an automated message saying to send in the same things that you did in the first email. Guess what they will get back with you in 2 to 3 days. The problem is that hey make you take a selfie and pictures of your id and verify everything just not to give you what you paid for. The transaction was cleared by my bank within 5 mins. I contacted moon pay and it’s not them they actually responded right away. So not only do I not have my ETH but I have no one to talk to. If I don’t get a response soon I’m going to just go to my bank. This is unprofessional. I would understand if someone told me there was a delay but I hear nothing. So before you want to save a few dollars on the fees think about never getting what you paid for and hearing nothing from this company. It shouldn’t be name trust wallet. It reminds you to trust no one.

jaie404, Mar 26, 2021
1
Need my money back please. Please read it before you guys lose money

Before I downloaded this wallet I thought same thing with someone else think that it was pretty good . I don’t know that it is fraud or not . I purchased to buy BNB by my debit card via third party payment ( simplex payment) on last Friday. It took the money right away after submitted . However , it emailed to me and said that the transaction was canceled I will receive my money back within 3 days but I haven’t received any money until now . I emailed to them so many times but they just send me back automatically notes about policies transactions two times. No one took care my emails . Even I just would like to have transaction go through to have some BNB coin to switch to other coins again but no one was available to help my questions . I tried to click on BNb to buy again but it said unavailable so many times . It is frozen now. I know that the simplex payment is the third party but please tell them send back to me my money . With me only a few money that is ok for me to lose it . If they don’t return to me . I’m apologizing to you to give you 1 star because of it . Then I suggest that you guys don’t use the simplex payment for customers anymore if there are so many cases like mine. You guys will lose customers and the businesses in the future.

k,nguyen, May 14, 2021
1
If I could get my money into my bank...

I’ve had trust Walet for about a year and a half now, most recently I tried to withdraw money into my bank account and spent hours so far trying to find someway to do that. There is absolutely no easy clear directions anywhere, and I don’t see any way of exchanging my coins which are XY coin etherium-20 coins. I wrote to the company directly asking them how to do it and they sent me a pad answer saying we’re sorry we lost all your money. Obviously they didn’t even read my request. I don’t know what to do but I certainly couldn’t recommend this app to anybody who is new at this. And their customer service is Neil. Not even a phone number to call if you have an issue.With millions of people using their app as they say in their promos they are to have at least one customer service number that a person can call for help but I can’t find it anywhere on their website or on the app. I’m beyond frustrated so I have to rate this with a one and I’m sitting there watching my money wanting to pay a credit card down and not able to do it. Oh woe is me for using trust Walet.

Loves_Blues, Apr 05, 2021
3
Omg so...

I wanted to buy safemoon, and I liked what I heard about Trust Wallet. And I think Binance is awesome. So, I got USDT to buy safemoon, but I couldn’t use USDT to buy safemoon. So I looked and looked and then decided to buy BNB to buy safemoon. And I couldn’t. I didn’t have enough ETH to pay for fees. So, I tried to use USDT to buy ETH, which apparently is the only thing you can buy with USDT. And I couldn’t. I DIDNT HAVE ENOUGH ETH TO PAY FOR FEES!!! 🤣🤣🤣 seriously. What in the world. So many gymnastics I thought I was in the olympics. So, I tried to contact customer service. And I couldn’t. No phone. Only option was opening a ticket. Start filling out the information. None of the options were close to cover the mess I was in. None of the options was USDT. I had to add several numbers I didn’t have because no transaction ever happened. Couldn’t be blank so I put N/A. Submit. Minutes later an email saying that ticket failed to submit, because of the numbers and stuff for which I put N/A. So please, PLEASE, someone help me!! Thank you very much. 😀

N!ckn4m3 T4k3n Z0mg, Apr 23, 2021
4
Make sure to have enough BNB

You have to have BNB to do any kind of transfer or transaction. That’s all well and good because most transactions only cost an equivalent to 25 cents of BNB more or less... but the app only lets you buy BNB in a minimum of $50 increments. If you’re only a few points of a percentage short in BNB, but one of your other currencies is tanking and you want to get out from underneath it, you still need to drop $50 just to get the couple of cents worth of BNB that you need. You can’t even trade other currencies for BNB within the app if you are a few cents short, to make up the difference. The only other option is to buy BNB in a smaller quantity directly from Binance and then transfer it into your Trust Wallet... But that process involves a a four-day hold on Binance’s end. By the time your four days are up, the currency you are trying to trade might have tanked entirely.This app would be much better if you could trade other currencies for BNB within the app, and it back-ended the BNB cost on the transfer.

Necrophonic, Apr 04, 2021
2
Remove “open with Passcode” option like Metamask

Clearly if someone knows your phone passcode, it is very easy to get hold of your keys and fund. If face id doesn’t match, do not even offer to open using passcode. I don’t think many people realize what this means, including obviously developers of this app. I like the fact this app shows fund in USD, but the security concerns with this cannot be ignored. I’m going to stay away from this app and will advise my friends and family to do the same until this security flaw is addressed!** Updates for developer response **Dear developers, thank you for getting back, but please do understand my critical comments above are not because I’ve lost fund. I’ve not. The comments point to the security flaw in “your app”, not in people using the app. The latter cannot be fixed easily, but the former can be! Every critical comment cannot be ruled out as “peoples mistakes”! This response, with all the due respect, seems lazy and copy paste job than really trying to understand real underlying issues mentioned!

SamP2020, Jul 20, 2021
1
Not happy with them

Well first someone hacked my account and taken one 101,000 tokens then they said they couldn’t recover them. Then I deposited more money in there and it’s now corrupted so then they said I would have to make a $513 deposite to find the new wallet and then the 220 will transfer over to the new wallet told the I can’t afford that then they said well you can make two different deposit totaling that amount with in two weeks or the money will be lost told them that wasn’t right and then they said transfer the stuff you took out back into the new wallet but it will take longer then expected since it wasn’t the full funding amount 4 days go by I get in contact with them say it’s not in my account yet and then they said you haven’t received it said nope and screen shot it and didn’t hear anything from them for the rest of the day so I tweeted them then they said I violated the policy and stopped me from direct messaging and blocked me so now the money I put in 220 is now lost and they have taken my money and there’s nothing I can do about it I have done everything they have said to do and nothing this has to be the worst wallet I’ve ever had since then I have filled a complaint with the BBB and deleted the app

ttrip1986, May 31, 2021

Description

Trust Wallet is crypto wallet. You can send, receive and store Bitcoin and many other cryptocurrencies including NFTs safely and securely with the Trust Wallet mobile app. You can even use Trust Wallet to earn interest on your crypto, play blockchain games, collect NFTs and access the latest DApps and DeFi platforms.

Trust Wallet is a fast and secure multi crypto wallet with Binance DEX support, designed for ease of use and perfect for storing your different crypto assets. Whether you are looking for an Ethereum wallet or Bitcoin wallet, Trust provides a secure system that makes it simple to buy and store multiple cryptocurrencies such as Bitcoin, Ethereum, Tron, Litecoin, NFTs and many other ERC20, BEP20 and ERC721 tokens on your device. In recent app updates, we have added XRP wallet support, XLM wallet support, FIL wallet support and EGLD wallet support, NFT wallet support. Trust Wallet is designed to be the best crypto wallet app by providing a safe and secure experience for our users: - Binance DEX support now available with Trust Wallet / WalletConnect Support - Integrated Uniswap and PancakeSwap trading directly in the wallet - Buy Bitcoin or Crypto with EUR or USD - Send, Receive, Buy and Sell your NFTs within Trust Wallet. - Binance Wallet - Binance Smart Chain, BEP20 and BEP2 support - Best digital wallet to securely store private keys on your device - Ethereum Wallet: Send and request ERC20, ERC721 and many other ERC tokens - Check your crypto wallet balance, transaction history and other details on your device - Keep your private key secure with bank-level security - Use FaceID, Touch ID, or conventional passwords to protect your crypto investments - Protect all online interactions through the app’s military-grade encryption - Use Trust Wallet as your cryptocurrency cash app! Use e-money Investing in crypto is simple - buying Bitcoin and cryptocurrencies can easily be done directly from Trust Wallet, offering you a safe and quick service with capabilities to connect with decentralised exchanges to help manage your crypto portfolio. Store the following digital assets in your Trust Wallet: Bitcoin Wallet (BTC), Bitcoin Cash (BCH), Litecoin (LTC) Ripple XRP Wallet (XRP) Stellar Lumens XLM Wallet (XLM) TRON Wallet Support (TRX) Tron staking is now available Bittorrent (BTT) Ethereum Wallet Support (ETH), Ethereum Classic Wallet Support (ETC) Doge Wallet and Theta Wallet Support Tezos Wallet Support (XTZ) and Tezos staking now available XRP Wallet Support IoTeX Wallet Support ZelCash Wallet Support Qtum / Groestlcoin / Viacoin Wallet Support Ontology Wallet (Ontology) Support Cosmos (Atom) Support and cosmos staking now available ONG Wallet and ONG staking now available Dash Wallet (DASH) TomoChain (TOMO) VeChain Wallet (VET) Callisto (CLO) & Callisto staking now available POA Network (POA) GoChain (GO) Wanchain (WAN) Icon (ICX) Binance Coin (BNB) Binance USD (BUSD) Coinbase USD Coin (USDC) Gemini Dollar (GUSD) Maker (MKR) TrueUSD (TUSD) Zilliqa (ZIL) OmiseGO (OMG) Holo (HOT) ChainLink (LINK) Dai (DAI) Augur (REP) Mithril (MITH) Pundi X (PXS) Loom Network (LOOM) Golem (GNT) QASH (QASH) Dragonchain (DRGN) SALT (SALT) Kyber Network (KNC) NFTs Store a wide range of ERC20/BEP20/BEP2/ERC721 tokens, with more coins and tokens being added along with additional wallet capabilities in the future! In wallet staking for coins is now available for some projects, with more being added in the future! We want to become the best cryptocurrency wallet app. If you want to provide feedback, please send us an email at [email protected] or contact our community from within the app itself.

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