Starlink
View in App StoreStarlink
4.1
Age Rating
4+
Seller
Space Exploration Technologies Corp.Grow your in-app revenue
while we take care of your subscription management.
Mobile
SDK by Qonversion.
Price Intelligence based on:
213,517
apps aggregated
8,172,290
in-app prices defined
89
main categories
In-App Purchase Price (Subscription or Non-Recurring)
vs. average for the Utilities category, $, by region
Build, analyze, and grow in-app subscriptions
with the most powerful mobile SDK for subscriptions
User Reviews for Starlink
Will not work at all with 3d party routers
When the Starlink Router is connected, the app will let you control a few things. Considering it is all in Beta testing, I really didn’t expect full control yet. But if you have and or need to use a third party router, the app thinks the Dishy is not connected and up and running. Horse Hockey. Some people can play with the settings and get it to work with their personal third-party routers, but it should not be necessary to do that at all. The app should see that it’s connected to the StarLink satellite dish and show you all the appropriate information since it’s coming from the dish itself and not the router. So that is a bad Starlink. If and when they ever fix that issue, the app will be rated five stars. Until then I had to give them three, but I was actually looking at two Stars.
It was good
App works fine, dish is easy enough to set up and I love the mobility of Starlink. But over the last 2 years I’ve seen a steady decline in speed and availability. I have enough connection to keep working. But the 30 second to 5 min outages for network issues gets very old when they’re frequent. I went from an issue once every month or 2 to weekly disconnects. Cons: data cap, raising my rate for living in a congested area (rural Montana is congested…?), dropping speeds, and no ability to use my own equipment!!! I made a jumper so I didn’t have to fish the Ethernet from the dish to my router through my house whenever I wanted to pick up and go. As soon as I connected it, my speeds got throttled and the app was saying the cord was damaged. Once I skipped the jumper, I was good to go (the pin test on my jumper passed, so it wasn’t an issue with my jumper). Pros: internet anywhere with a clear sky and an outlet.
NEED DIRECTIONAL STOW
RV/Tractor Trailer/Mobile uses need a directional stow option!!!! Dishy mounted on mobile vehicles in a specific orientation cannot stow properly after each location change.I spent all day coming up with a creative “pole mount” for my truck (tractor trailer). I utilized a ratcheted load bar that truckers use to secure loads. These are already stored in a rack attached to the back of the cab. After meticulous measurements I was able to create a mount whereby I can crank Dishy up above my truck height, then back down below before driving. Dishy was mounted on the load bar pole parallel with the back of the truck cab that left 4 inches space from touching. Everything was perfect until Dishy first whirled around to locate satellites. Everything still great. Until later when I hit stow and lazy Dishy just tilted down in the new orientation. Now I can’t crank down my mount because the side of Dishy hits the truck. And since the load bar pole has a racket handle sticking out it can’t be rotated.Please, please, please add a directional stow option to spin Dishy first to a specific location before stow for RV/Truck mounts that need to stow in original orientation! Especially for the fact that we constantly change locations!!!This is going to be a PITA everyday because truckers move everyday!! Please add this to the app and you’ll get 6 stars!!!!
Great for the desert but
I live in the middle of a desert and our WiFi has always been terrible Setting this up it was immediately better and faster loading shows that wouldve buffered for an hour before My only complaint is that the starlink satellite keeps detecting obstructions which would be impossible considering we live in the middle of nowhere with no power lines or houses in the way. We also took it away from any plants so I’m genuinely confused about what could be obstructing it The WiFi stops every 3 minutes because of the “obstructions” and you can’t play any online game because it resets
You better be an IT person to operate
I’ve had this for a year and It’s great when it works but spotty coverage and a very cryptic app make it maddeningly frustrating to operate. I’ve spent countless hours dealing with the app and SL. Tech support is non existent- literally. No phone no email no chat. You must go many layers deep into the website to create a support ticket and then wait days for a response. Every time I try to log into manage my account I receive an invalid credentials and have to reset my PS. Every single time. I spent half a day trying to reactivate my account when I finally realized they increased the rate from $130 to $150. Nothing in the app or online indicates this. No email or text either to remind users to do this. Even after finally updating to the $150 rate still unsuccessful at getting it online. Deleted and reinstalled the app, set the router to factory settings many times with still no luck. Cable is also not robust enough to survive many connections. What a shame they have completely neglected proper support for this product as there is unfortunately nothing like it.
Excellent App
The Starlink’s App is excellent. It allows for easy set-up of Starlink and of your WiFi user name / password. It’s interface is simple, attractive and functional, allowing you to check your network locally or from thousands of miles away. Features include network statistics, speed check, on-line status, dish obstructions, control of the 2.4 and 5Ghz networks, remote reboot and more. This also allows you to turn on and off heat mode (snow melting) in the satellite dish, which is useful if you’re running off battery / solar to reduce current draw. I’ve been using Starlink for about six months and this App has always been stable and continues to improve. A guest network for the Starlink router would be great, but I just use a second router for this. I think Starlink’s goal has been to make this interface stupid simple and it is! Excellent work by the developer!
The new standard for home internet!
I’m an IT admin and I’m floored. I came to set this satellite service up for a family who lives a rural, desert location and I expected it to be a slight improvement over their existing satellite internet provider who I CONSTANTLY heard complaints about but I couldn’t do anything (I’m not an ISP and the cable and phone companies won’t drop service here). They finally got into this Starlink program and now I want it! The transparency, simplicity, and the SERVICE are GREAT! This should be what the other ISP’s are copying because I want visibility to know when my home’s last network outage occurred and the duration. Instead of guessing network speeds, they provide the testing tools right instead the app. It’s great!Since I am an IT Admin, I will say that I wish there were some MORE router configuration options available (like guest wireless, child safety tools, etc.) but NONE of that is a priority over the current tools that Starlink has provided here. Those are only things that could bog services and hardware down over time, so I’ll gladly take this setup and hope that they keep their foot on the pedal to become the next big ISP!
Needs addressing system fixed.
This probably isn’t fair because I just ordered the system but the addressing system is not right. It uses preselected service addresses and doesn’t allow corrections. The default shipping address allows for the correct address but you have to tell the system that you know it is correct. So my service address ends up being in a totally different county at a post office that doesn’t service my area. Hopefully that isn’t where the bill goes, I’ll never get it. Anyhow there’s no way to correct the service address in the system that I’ve found. This really does need looked into. Thanks. I’m sure I’ll give a better review once the equipment arrives. I’m very impatient. LOL...
Our Community
I have yet to get my kit but I have friends who have just received theirs. I just have to say that we are incredibly grateful for this service. My friends have been blown away by the speed and consistency that they are able to receive using Starlink in our small community. With Covid-19 the need for reliable internet skyrocketed and our community, which still does not have cell phone coverage over approximately half of it and has had the equivalent to dial up internet over the majority is waiting with great anticipation to test out and use this new service. Which is less expensive than the other satellite service we currently have and is unlimited verses the 10 gb limit of our current satellite. Needless to say we are appreciative and grateful for Starlink!
Beware of Starlink
You finally get your Dishy after waiting 6 months, you pull it out of the box and plug it all in. You see the dish start to move, it’s amazing, the app onboarding is buttery smooth and within 10 minutes you have fast internet. That’s how Starlink used to be prior to Dec 2022. I began to have issues with my service, many outages, constant speed drops (slower than dial-up at times). Reached out to Starlink support mid-Dec I didn’t get any response by Jan 10th so I filed a report with the FCC two weeks later they responded to my support ticket, they decide they don’t know what the issue is and send new equipment, another 2 weeks go by, issue still persists and I’ve been unable to reliably contact their support since (end of Feb). If it works, it works great, if it doesn’t you’re in a word of pain trying to get through to support, which they don’t offer any kind of phone support so you play a game of cat and mouse using their support chat within Starlink, which again can take minimum weeks once they respond to you. That is even if the app will let you send a message, feels about 20% of all support messages that I send either go unsent or disappear after saying they’ve been sent. Watch out for Starlink, I believe they’ve over promised their capacity of the network and are overselling regions, hiking service prices, and generally running a consumer unfriendly company.
Description
Starlink delivers high-speed Internet almost anywhere on Earth. The Starlink app is here to help you: • Identify the install location that will ensure the best quality of service • Set up your Starlink hardware • Check for obstructions that can interfere with service • Verify your WiFi connection • Receive alerts for service issues • View connectivity statistics • Identify devices connected to your network • Troubleshoot connectivity issues • Contact support
You May Also Like
POWER SUBSCRIPTION REVENUE GROWTH
