ParkChicago

Name: ParkChicago
Rating: 4.76305 (10348 reviews)

Travel

View in App Store

ParkChicago

Travel

4.8

10.3K ratings

Age Rating

Seller

Chicago Parking Meters, LLC

View in App Store

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User Reviews for ParkChicago

This app is outrageous-as bad as possible

This app is the only one I am aware of to assist with Chicago street parking. It must have been given a monopoly, because otherwise someone would have provided better and less expensive service. It charges 35 cents every time you use it. The minimum parking time is one half hour, so if you want to go in a store for five minutes you get charged about $3.00 instead of 50 cents. Now let’s talk about re-setting it if, as happened to me, I had not used it for a time and had forgotten my passcode. The app wanted my old credit card to re-establish it. Of course, the card had expired and the replacement had a new number. The app would not allow me to start anew even with my new phone or let me use another card. Nor did the app provide any alternative means of getting it restarted. I had to research it online and then contact the app operator. Ridiculous.

Barry 1972, Feb 04, 2022

Too many steps and if you get sidetracked it’s costly

I hate this app. There have been too many times that I have forgotten to finish my purchase. You click and click and click and you still haven’t made your purchase. If you are paying for parking and receive a call and forget you were only on step 3 of four (even though it feels like you finished because there are sooo many steps- for example every time I need to confirm the only car license plate I’ve entered is the one I want to use). I did this today and got a $50 ticket because I didn’t complete the final step. I think the app needs to have a feature to remind users if they haven’t completed their purchase. I was gonna pay for two hours, left after just an hour, found a ticket, unlocked my phone for the first time since receiving a call as I paid for parking and there it was my $4 charge that I hadn’t actually okayed. So instead of $4, parking cost me $50. Please make your app more user friendly by helping them not get tickets due to incomplete purchases

bonjondemarco, Jan 01, 2019

A Must Have

If you live in Chicago and own a vehicle, this is a must have app. This app allows you to pay for your Parking and load it conveniently without having to feed a meter. You can extend it as you see fit. I love how you’re able to load multiple vehicles to your profile so you can pay for parking when you’re riding with friends. Now that they have fixed it so that it now only reloads your account once your balance is at $0, it is perfect. It used to load when your account balance was at $10, which sucked because you never really were able to use all of your balance. It also seemed like a crime for them to keep your money. That issue has been remedied and I have no issues whatsoever with this app. Enjoy!!!

BulletTimeFanatic, May 26, 2018

Awesome app

Perfectly done! Great app, a must-have if you park in Chicago.People, don't complain about a $20 reload. If you can afford to have a nice smartphone and this app, you can swing the $20 "prepayment." The fact of the matter is that this app is all about convenience, usability, and great features. You can easily continue to extend your parking, just by choosing a longer time period!Plus, it does one other thing which is very cool: Instead of charging you each time you re-up your parking session, they accrue it, giving you a single charge at the end of your session. Most apps would make separate charges as you go, but these folks thought ahead and made it just that much more user-friendly.

d..ecay, Jun 06, 2017

Garbage App

The convenience is alluring but honestly you're better off just paying at the meter. If it is cold or wet out you should be dressed appropriately regardless. This garbage app is a about fees (fine $.35, I get it) but it's the reload feature that feels like theft. Why $20? If I have $12 in my account and my parking is $6, I shouldn't have to add $20 to pay for my parking. LET ME USE THE AMOUNT ALREADY IN THE BALANCE!!! Is this run by people who need an account they can borrow from so everyone is part of their collective savings account with the $10 minimum. So many things seem wrong in this system but for some reason the app was never updated to make it not asinine. I will never use it again or recommend it. I'd rather have frost bite or be drenched in a monsoon than support the idiots who run this app.

Demotheus01, May 20, 2017

DO NOT USE THIS APP

DO NOT USE THE APP Check out the terms of use - Term of use 1.3 C says that this app is not responsible for any tickets that will be issued regardless of if you pay on the app Furthermore - when you pay on the app, the agreement is with park Chicago, not the city. Therefore legally the city does not recognize app payments. Do not use the app!!! The city of Chicago can ticket you regardless of your payment. The city of Chicago can ticket you even if the app says paying for parking violates current parking zone rules That means the city of Chicago sold our parking meters, and then doesn’t recognize the new companies form of payment. We as citizens are getting screwed by this company. They are taking our money, then the city writes you a ticket and takes additional. This should be REMOVED FROM THE APP STORE

katy565, Jun 11, 2022

A life saver for handicap drivers

This app allowed me to stay independent. When the State began charging handicap drivers for parking (except those with handicaps so severe they wouldn’t be able to drive themselves ... what a joke) ... I was afraid that I would have to stop driving myself because it meant I wouldn’t be able to park on the street. For people who cannot walk very far, having to walk to the pay box, then back to the car is not possible. When this app became available, I was thrilled!!! Not only do I not have to walk to the pay box, but I don’t have to worry about getting back to my car if my appointment is running late. I can just add parking time from my phone. It’s wonderful!

LindaFB, Apr 01, 2019

Convenient and easy to use

We had a weekend getaway to Chicago and this app was perfect for parking. The signs are pretty clear to see from your vehicle so it was easy to just pay while we were still in the car. It also is very convenient when you need to extend your parking you can do it straight from the app and not have to go back to the parking meter. we have use this app before when we had a rental vehicle and when I signed in using my phone number they still had previous parking spots as well as the license plate available so that will come in handy next time I bring my car back to Chicago.

Sydney Schafer, Feb 21, 2022

App is great, but really costs $10

The functionality of the app is fine. Works just as it should and is convenient. The best feature is that you can reload the meter from your phone and don't have to walk back to the car. I would give this app five stars if they were upfront and honest about the cost. The developers need to admit up front that the app costs $10. Their prepaid system is shady. You load your account with $20, so you would thing you'd have to reload once the balance gets low. Nope. You must reload with an additional $20 when you get to $10. Example: I had $11 left in my account. My $4 parking would have left me only $7, which is below their $10 minimum. So it charged me $20. In summary, I needed $31 in my account to pay $4. I can never use that last $10. I contacted the developers about this previously, asking if I could get a refund since I very rarely need parking in the city. They said they don't give refunds. So if I can never use that $10 in my account for parking and I can't get the $10 refunded, why not just admit that you're keeping my $10 as a cost for using the service? Just charge me 10 bucks and then show my actual usable balance in the app.

Varineq, Jun 22, 2017

This app is designed to take more money from you.

Paying for parking via mobile is great, but every time I use this app, I can’t help but feel ripped off by their system. The app works on a padded account, where you start by paying $20 to use anywhere for parking in Chicago. When that $20 empties and you’re at $0, the app will automatically charge you another $20 to replenish your account. Personally, I wish they would allow me the option to load up however much I wanted to, or just charged me the specific amount of time that I wanted to park per-purchase. But no, no option for what whatsoever. Additionally, after you enter your credit card information and allow yourself to be charged with the upfront $20 pre-load fee, the app prompts you that you will be charged an additional 35¢ processing fee per purchase under the max amount of time. So basically, if I wanted to use this system to park somewhere for 10 minutes while I run into a store, a 25¢ deduction automatically turns into a 60¢ deduction. The service fee should only hit one time during the initial $20 charge/reload if it were actually for service and not only for profit. I’m going to go back to using the pay boxes after attempting to use this app. Do yourself a favor a follow suit. DO NOT USE!

Vico F., May 18, 2022

Description

Chicago, say hello to convenient parking! With the ParkChicago app you can manage your entire parking experience from your smartphone. No more quarters.

No more running to the meter. Pay, extend and manage your parking session with just a few taps. It’s easy! Get Started Today: 1. Download the free ParkChicago app 2. Park where you see the ParkChicago signs 3. Pay for your parking session from your phone The Perks of ParkChicago: - Receive notifications when your parking session time is low - Extend your parking session through the app - Receive email receipts at the end of your parking session - Manage your parking history through the mobile app - The ParkChicago app links to the ParkChicagoMap app where you can use an interactive map and search features to find parking at competitive prices in Chicago city limits. Say goodbye to garage fees and reservations! Make your parking experience as simple as possible – download ParkChicago today.