iParkit Garage Parking
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User Reviews for iParkit Garage Parking
Don’t Want to Have to Register with Credit Card
Having parked in their garage I was excited to see an app to allow me to reserve parking and to pay by phone when leaving. But with all the different stores and organizations getting hacked and customer info getting stolen I don’t want to provide credit card info that could be at risk to hackers. Just ask me for my credit card and/or method of payment when I’m ready to leave —just like I do now when I insert my parking ticket for a credit from a store for parking and then the payment machine in the garage. Might be a great app I’ll never know because I’m not leaving my credit card info when too many places customer data is breached from lax cyber security.
Great idea
This is a great app so you can prepay and not deal with tickets or mess with your charge card at the pay station jugging briefcase, etc. However, I couldn’t find docs in the app that explained how it works until I took a chance and tried it. Then I saw all the details. I’ve been reserving parking while stopped on the ramp entering downtown, and yes I know that’s still illegal mobile use. But I don’t like the short 15 min grace time, getting stuck in traffic even on my 20 drive to work is very likely. And it says you need to make a res (assume updates too) 5 minutes before entering.
Less likely to use again
The first two times I used the app, in Chicago’s theater district, it was wonderful. The third time my confirmation could not be read by the garage machine; because I was holding up the line of cars, I had to take a ticket...I had to find a parking garage attendant for an assist and help to fix the ticket and my confirmation. I’m reluctant to use the app again.
Park it App
I love this parking app. No more pulling actual tickets and/or trying to keep up with finding the tickets to get out of the garage. The app is on my phone and my phone is always with me. Genius!! Very simple and efficient for individuals on the move; just scan and I’m either in or out!!!
Zero stars
I will light your spot up until you refund my money. Reminder… My card is attached to this app… I entered and when I left it failed. The garage attendant eventually let me out and I haven’t been able to use it since. I have contacted the company multiple times. It is clear they farm out their customer service, because I have gotten multiple auto responses that have not resolved my MAJOR issue, which is I got charged $95 because no one resolved my issue. I can do this all day. Fix it.
App is buggy
Like other people are describing, the app is so finicky. If you get out of app to look for any other info filling out registration it exits and just makes you start over again. I saved all my info (license plate, name etc) and for some reason it didn’t exist and I kept having to redo it. The app gives a discount on parking which is worth 3 stars but I can’t give more due to the user experience driving me nuts.
So many glitches
App has way too many glitches for being an app needing to be used to get in and out of places USING the app. App will all of a sudden close out while you are attempting to log in. I purchased a monthly pass; and then was not able to log into my account again to access my monthly pass and i had all of my correct info. Just a horribly made app.... great concept; poor execution.
Great app, but..
Used this app while on my recent trip to Chicago. It works as promised, and allows multiple in and out if parking booked for more than 24 hr. But… signing in is super glitchy, and it does not hold the password… also, while creating the account, please don’t ask for credit card info to be a part of the account…
Doesn’t work as advertised
I downloaded this app so that I could save money parking in a garage that advertised an express pay price of $10 for the day instead of the usual $20. It did not work any of the 3 days I had to park in that garage so I ended up spending $60 instead of $30. I work construction and carry a lot of tools and often change locations daily so I try to park close to my workplace so I thought this app could save me money. I have emailed support 2 times and have heard nothing back. At this point I do not recommend wasting space on your phone to have the app.
Great Customer Service
I had an issue with being billed more than I should have and the issues was resolved promptly! This service has been easy to use and saves me a lot of money because of the in/out feature.
Description
We Saved Your Spot! The most convenient way to park downtown. iParkit gives you two ways to park in some of the best cities in the US.
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