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Nest

  • Lifestyle
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Nest

  • Lifestyle
4.7
1.5M ratings
Age Rating

4+

Seller
Nest Labs, Inc
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User Reviews for Nest

5
On The Fence because of Price of Unit

The nest is second to none. I have replaced three electronic thermostats and was hesitant to purchase the unit for couple reasons. I have Alexa units through out the house. The cost compared to other units. My only regret I should have bought it earlier. It’s easy to install and use. The Mobil app is so convenient. If your laying in bed you can adjust the temperature from your phone. If your away from your home you can monitor and change any setting remote. Ladies turned the heat up or air conditioning down no problem Mobil app! The features are amazing it’s a well thought out product. The unit view awakes when you look to see what the temp is.. Only negative about nest is if you have google workspace you have to create another email outside of workspace. The google nest product does not connect to google nest thermostat. That’s a very small one time inconvenience for the most sophisticated easy to use thermostats I have used as a home owner of over 30 years! On the fence but it! You won’t be disappointed but amazed with the quality and convenience of the unit.

ChitownOne, Oct 17, 2021
5
Replacement Thermostats

I’ve had Honeywell internet-compatible thermostats in my house for nearly six years, and they just stopped communicating with the internet after multiple calls with service. Luckily I got them at Costco! Costco returned them with no issues, and they also happened to have Nest thermostats available too. So I got a full refund for the old thermostats, and bought two new Nest Version 3 thermostats (as my house is divided into two areas). Replacing the first thermostat took a little longer than the second, as it was just getting to know how the unit works and confirming the wire schematic. The first unit connected to my router with no problems, but the second one kept failing at first. I ended up temporarily moving the second unit to the first unit’s location and got it to connect. After I moved it back to its correct location, it was still connecting ok. The only reason I gave it 4 out of 5 stars was that the actual application kept disconnecting after both thermostats were connected, and several times during installation. It’s almost like it reset, and you’d have to start the install from the beginning again with the Nest app.

Firemanndave, Apr 17, 2020
5
New Google Cameras NO longer work with this APP. Very sad to say.

Update: Google is ending this apps use. The new Google/Nest cameras will NOT work on this app! The new cameras ONLY work on Google Home App as far as apps. All OLD & NEW Google cameras as well as the doorbell cameras and Google hub Max can be viewed on the Google Home APP or any Google screens both Hubs with screens or Google TV devices. The Nest Aware subscription works on old and new cameras and doorbells for now. It is a sad day that Google bought Nest and is now removed one of the best parts without fixing it. I know we all move on but really! How hard would it have been to keep this app and fix its issues. Maybe time to get out of the Google worked and go all into Ring as it is cheaper and now going to be FAR BETTER. Goodby Nest you had a good run. The App is overall OK Pros: Works fairly well to see camera and adjust the thermostat. Always logs in OK to account. Cons: for a company like Google I expect more. Thermostat should be on top Thermostat should show key info that it doesn’t like inside and outside temp along with set temp. Just the basic stuff large and up front. Not small and hidden The cameras should be in order I want. Like doorbell should be on top than any order I want. Why can’t I mix the order up? And if I can’t at least put the doorbell Nest on top. PLEASE

Flying Bryan, Jan 06, 2022
5
Nest Cam Slow, Misses Events, needs App log in More Often

Something is going on with Nest Cam. Not as good as it used to be. Buffering often. I have Gig Fiber service and 4 Nest Cams. Lately Nest Cam keeps dropping out log in on the App. Several times I had a motion event then I quickly went to open App to view. Well it required I go through the cumbersome Google login procedure Again then security log in alert emails start after log in. This been happening more often recently. Also it’s been missing more events even when there has been no activity for hours. For example Nest Cam never alerted me of a postal delivery right in from of cam. This particular cam location is not in an area with much activity. I could scroll back and find delivery but this is cumbersome. In real-time cam view activity is lagging more than it used too. Used to be just seconds behind activity. Now running minutes. Had Nest Cams since 2014 and find the service slowly degrading since Google acquisition of Nest. Time to move on to other systems.Spinning circles go round and round and round. Our internet speed is unlimited and giga.

Gldstff, May 03, 2022
5
Great, intuitive, useful app for a great product (Nest thermostat).

I bought this thermostat at the same time I replaced my HVAC system a couple weeks ago, but I wish I'd gotten one sooner. I'm sure I've already saved money, because the learning function has already made it WAY easier to maintain a comfortable temperature, and I don't forget that I have the AC or heat on, and overshoot a comfortable temperature. I was really impressed how quickly it learned my habits, and began preempting my changes, so I find I'm quickly losing the habit of constantly thinking about the temperature, and I haven't found myself uncomfortable enough to be reminded since about day 2. It's really cool to be able to control it from my phone, but I find the more technical controls useful, and the data it records and aggregates is just as interesting and useful. I know this is supposed to be a review for the app, not the thermostat, but it's really just an aspect of the same product, so I believe it's relevant. It IS a solid, intuitive app, user friendly & well laid out, and it's an app for an undeniably great product.Pricey, but absolutely worth it.

John Alden, Apr 26, 2021
2
Google ruined Nest

Not sure what happened to the Nest thermostat product line, either Google took over and tweaked the product to their specifications, or Nest produced a product that was meant to be disposable and then sold it to Google...My two year old nest thermostat woke up one day and decided that it couldn’t/wouldn’t connect to my wifi. No reason, that Google would admit to, just because it felt the need to be independent I guess? After a day of back and forth with google support, they graciously offered to replace my two year old thermostat (just a few months out of warranty... what happened to products that were designed to last and last and last???). I waited the week to get my new thermostat and just finished the almost two hour installation process... same issue as before, first it couldn’t/wouldn’t find my wifi network, then when it finally found it, it wouldn’t/couldn’t connect (keep claiming the password was incorrect...no it wasn’t), then when it finally conceded to doing what it was designed to do, it wouldn’t connect to my nest app on my iPhone... after several resets and retry’s, I was finally able to convince the two products to communicate with each other... probably my last nest product... my A/C guy says go with Honeywell... think I will next time...

Kurt Kinetic, Mar 04, 2021
1
Frustrating

The products themselves are excellent quality. But this app is a huge disappointment. It has such a high latency rate - you open the app and it takes 45 seconds to load up to the main menu. (It’s not my wifi or cellular connection) So let’s consider this: your doorbell rings. You open the app, wait 45 seconds, then navigate to the doorbell where you can access the microphone and begin talking. At that point, the interaction time has been about 55 seconds. Most people, after ringing a doorbell, won’t stay at the door that long, thus by the time I can finally get to the mic the person is gone and the feature is no longer useful. Additionally, it’s a pain to guard nest guard with the app. I’ll tap the shield and it will load for 30 seconds and then say it can’t connect. I do it again. Can’t connect. After 5 or 6 times it will FINALLY arm the system. A last complaint I have is that nest is no longer integrated with HomeKit. It was previously before the company was purchased by Google. I get that Google instead wants you to use the Google home system however, as an avid Apple user, it’s frustrating to have to use 2 systems. We chose Nest because the physical products are far beyond the competition but there are some serious rooms for improvement for this application. Reduce network calls on app launch, considering auditing latency for the app and see where the problem lies, and please integrate with HomeKit.

larry_ren, Oct 17, 2020
3
Works great until you change the WiFi Password

Worked great in -40 temp to 104degree F temperatures, night/Day, worked great for really almost a year. The girlfriend changed the WiFi password about a week ago, and since then I have tried and tried to get back in to the camera, it just won’t connect, google has no support for it in the end. Just leads you around for trouble shoot your issues, I only keep getting the C100-C119 codes. Trouble shoot them atleast 3 times a day for the last week. NO LUCK AT RECONNECTING. Google says try using your old password, umm yeah okay so change wifi back to original password, reset everything uninstalled the app etc etc tried to connect with it and still nothing. So changed password again disconnected everything then rebooted it all left the camera plugged in and gave it the password again, wouldn’t connect to wifi, dun matter how close u bring it to the router it won’t connect. Anyways I left it alone for almost the whole day and it connected for about 5mins. Then it just lost connection again. So $188 don’t seem like much to a lot of ppl but it’s a lot to me. ALSO GOOGLE JUST TOOK $60 from me to renew the fkin yearly plan for data I did cancel it and still yet to be reimbursed so there’s that too.

Liqalotapus, Jul 13, 2021
3
Long term user

I have had Nest products for about 8 year in my 2 homes. I have enjoyed being able to monitor and manage the temperatures at each home at any time. I have not found the Protect product as useful. I went all in a brought 5 Protects and found them to be supper expensive and annoying to maintain. After about 6-8 years Nest will send you a notice that you Protect will no longer work and you have to replace it with a new. The other annoyance it takes allot of batteries 6-8 that don’t last that long. It test it self once a month which is annoying and create a lot of unnecessary messages and disruption. Given the cost of batteries and the device and frequent messages I have decide not to replace theProtect as they obsolete. I will just replace them with stand alone 10 year maintenance free devices and save a fair amount of money and aggravation. When I started with nest they were just Nest but now that Google owns them ever time I sign it to maintain my device Google wants me to switch over to my Google account to manage them. I use a lot of Google products but at some point I want to restrict how much info they have on me so I keep saying no I don’t want to switch to Google. It is very annoying.

ludwigj, Jan 09, 2021
1
Inflexible for no reason

I hate this app and don't understand any of the design choices. For one, setting up the schedule requires you to randomly put your finger along an XY axis and hope that you get the time of day and temperature you were hoping for. Why isn’t there an easier way to set the specific time and temperature? I don't even know how they came up with this awful setup. You also have to set each day individually with no ability to duplicate a schedule throughout multiple days. Moreover, you should have the ability to set a temperature based on a specific sensor. As it's set up, you can either have the sensors set up to a constant preset schedule that is very rigid (morning 7-11, midday 11-4, evening 4-9, night 9-7) or otherwise choose which sensor you want to use throughout the day manually (that defeats the whole point of a programmable "smart" thermostat). This is extremely stupid. First, these times are completely arbitrary. Second, my days vary, as do most people's. I don't wake up at the same time on days I have to commute or over weekends, so I would like to use my bedroom sensor in the mornings up until different times. I would also like to use my office sensor only on days I work from home. I just do not understand why they made this app this way when there's an opportunity for high flexibility/programmability.

psh, May 12, 2022

Description

At Google Nest, we make products that are beautiful, helpful and easy to use. The Nest app is no exception. Control your Nest thermostat, arm and disarm your Nest Secure alarm system, see your home with Nest Cam, and get an alert if Nest Protect goes off – all in one place.

And receive notifications on your iPhone or iPad. Nest uses sensors, algorithms and the location of your phone to do the right thing automatically, turning off the heat and turning on the camera when you leave. Forget to set the alarm? It will notice, and send you a Remind Me alert. Nest Learning Thermostat and Nest Thermostat E Thermostats that program themselves to help you save energy. - Change the temperature from the subway or the sofa using your phone. - See how much energy you used, and why. - View and edit your schedule. - Get extreme temperature alerts before your home gets too cold. Nest Secure alarm system - Arm and disarm your home remotely from the app. - Receive a Remind Me alert if you leave home and forget to set the alarm. - Receive a security alert on your phone telling you what triggered the alarm – a door or window opening, or someone entering a room. Nest Protect The smoke and carbon monoxide alarm that thinks, speaks, and alerts your phone. - Get an alert if Nest Protect senses smoke or carbon monoxide. (Requires Wi-Fi and a working internet connection.) - Silence an alarm from your phone with App Silence. (Nest Protect 2nd gen only.) - See the status of your batteries, sensors, and Wi-Fi connection. - Run a Safety Checkup to test all your alarms at once. (Nest Protect 2nd gen only.) - See your Safety History so you know when alerts happened and why. Nest Cam IQ Indoor and Outdoor, Nest Cam Indoor, Nest Cam Outdoor, and Dropcam The security cameras that let you see your home on your phone, inside and out. - Get alerts when there’s activity, and talk back to get someone’s attention. - See what you missed with snapshots of the last three hours. - Check in 24/7 with crisp 1080p HD video (Nest Cam and Dropcam Pro only). - Get person alerts (or familiar face alerts with Nest Cam IQ) and up to 30 days of video history when you subscribe to Nest Aware. (Subscription service sold separately.) Nest Hello Know who’s knocking. - 24/7 video streaming means you’ll never miss a moment. - Designed to show you everything at your doorstep – people head to toe, or packages on the ground. - Knows the difference between a person and a thing. - Notifies you about visitors, even if they don’t ring the bell. - HD Talk and Listen lets you have a seamless conversation with someone at your door. - When you can’t answer the door, quick responses let you reply to visitors with prerecorded audio messages. Nest x Yale Lock The lock for a more secure connected home. - Instead of sharing keys, assign passcodes to people you trust in the Nest app. - Get an alert when someone locks or unlocks the door. - With Home/Away Assist and Auto-Lock, your door can lock itself when you leave. Some features require a working internet connection, Wi-Fi, and/or Bluetooth.

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