Philips Hue

Name: Philips Hue
Rating: 4.55645 (44658 reviews)

Lifestyle

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Philips Hue

Lifestyle

4.6

44.7K ratings

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User Reviews for Philips Hue

Works well enough, but still missing features

I'll start by saying I've been using hue lights for 3 years, between 2 homes, and recommend them to anyone who will listen to me about smart lighting. I'm a HomeKit user primarily, which addresses many of the automation feature issues many users have reported with their control of sensors and lights. Now, the older version of the hue app used to let you change which lights are on which hubs which is no longer available. I also use 2 hubs in my house we got with 2 starter kits, and the combination has been nothing but a headache. I cannot set different hue hubs to control different lights and have them all display on one app dashboard. Additionally if I wanted to use one hub on the upper floors and another on the lower, the communication does not exist between the two hubs and makes it impossible to use more than one hub in the same household. HomeKit addresses this issue, but I would like to see it be addressed in the hue app itself.I will still recommend this if you're looking for home lighting solutions but I implore the developer to continue prioritizing customization features before rolling out more lights.

BroHanzo, Jan 15, 2021

Extremely Slow, Unresponsive App

Philips keeps managing to repeatedly fix, and then break the Hue app. It has been stable and effective for well over a year (after a super painful stretch), but they’ve managed to once again render the app nearly useless. For the past several weeks, the app has been much slower to load, and now when you want to turn a light off, you quite literally have to touch the on/off button and wait 5-6 seconds before the light responds, if it responds at all (for reference, lights used to turn on/off in about a second). Worse, while you wait to see whether the app will actually communicate with the Hue hub, the app completely freezes. You can’t swipe up/down or touch anything and have the app respond, and after the lights do respond, you have to wait another 5-6 seconds before the app functions again. So if you want to turn off 3 lights, for example, it will take you 30-45 seconds. For as much money as I have tied up in my Hue lights, I’d like for Philips to test their app updates better before they release the update, and when they cause a major bug like this, I’d really like them to fix it much more quickly. In summary, the Hue lights are outstanding. The app is either brilliant, or unusable for months at a time. Right now, it’s broken again.

Bummer Toons, Sep 18, 2020

Now impossible to replicate colors

With the new update, the recently used color palette has been removed, and it is now impossible to copy colors to new lights and new scenes. I don’t understand why this feature would be removed, but doing so has made the app almost entirely useless for setting up new lights, or moving lights to new rooms. Speaking of which, the biggest problem with this app from the very beginning has been the fact that you can’t easily copy scenes to new rooms. Why can’t we create scene templates with our own preferred colors, like the built in Hue scene gallery options (Bright, Dimmed, etc)? Even when we had access to a palette of recently used colors (before it was removed with the new update), it was still an incredibly tedious task to go through and recreate every scene for a new room. But now it’s no longer inconvenient, it’s literally impossible. Please bring back the recently used color palette, and then finally add the ability for users to save their own custom scene gallery. Also, why have we never been able to apply the same color to all lights in a scene?! Why do we have to go through every light individually? 99% of scenes are going to be the same color for all of the lights. The entire purpose of this app is to allow us to customize our lighting, and it has never made any attempt at streamlining that process.

cfanaic, Jul 13, 2021

Still No Sensor Options

I wanted so long for V3 to come out. Total disappointment. Basically it is prettier and easier to use. As far as more features, not much. The one I really wanted was Sensor customizations. You cannot pick which lights in a room to have turn on or off. I have multiple Hue lights in my bathroom. I have a Sensor in it. I want my Sensor to detect motion and then if it is night time, turn on only the cabinet lighting very dim. This is just so when you go to the bathroom at night you don’t have blaring lights or have to get your phone out to turn them on. In the Hue App, the only option is to have ALL the bathroom lights come on. You cannot pick just one or two lights. You can do this in HomeKit, but then some of the customizations for the Sensor Hue allows won’t work. (I.e. how strong the motion had to be to work, how long to keep it on, etc....) Hue Hyped this new version for months if not a year. Now it is here and like I said... it basically is the same app just better designed. Very disappointing. Will not be buying more sensors until they fix this. One last thing... same thing is true with Hue Tap and Hue Dimmers. Both only let you pick rooms, not individual lights. Dimmer only has 4 customization areas when there are 5 in HomeKit. It’s like Hue forgot all about their accessories. C’mon... I wasted $250 on 5 Sensors, $100 on 2 taps, and $200 on 5 Dimmers and all of them you can’t do what you claimed you could when I got them.

Djgrolyos, Jun 03, 2018

Shortcut for alarms, please!

I’ll start off by saying that I’ve barely touched the Hue app in several years, since I’ve been able to control everything I need with HomeKit. However, I’d recalled that Hue has this nifty way to wake you up where it slowly adjusts lighting over time, instead of a jarring sound or something, and I wanted to try using this. The only way to do this is through the Hue app itself. I got even more excited when I learned that Hue started supporting Shortcuts, hoping that I’d be able to incorporate an action to set this type of alarm in the app in my shortcut for bedtime (I work varied shifts throughout the week, waking up as early as 5 and as late as 8am). There doesn’t appear to be a way to execute this shortcut without just telling Shortcuts to open the app, like I can do with the clock app. I’m not sure if this is a limitation of available actions developers are permitted to donate, or if this is just not something that had been considered, but I would love to see this!The only other downgrade is for how confusing it is to set up new lights and assign them to rooms. I’ve set up this stuff probably 50 times (moving several times as well as adding new accessories over the years) and I never remember that you name the light and then have to back all the way out and add it to a room. It seems kind of clunky.

PinkWhimsy, Oct 30, 2018

You updated five days ago and you still have not fixed the routines?

I went into the App Store and saw that you had an update five days ago and I was excited because that meant that I probably could now use my routines. Wrong! I cannot believe that you guys still haven’t fixed the routines section. In the other routines area, after trying to save something on the third chance, the app freezes. I am simply not able to set up anything in other routines. Come on guys! This is terrible really do like the update, but there are so many mquirky problems with the darn app! You fixed the widget problem very quickly, and I appreciate that. Now you have a problem with routines! I cannot for the life of me set up my routines using the “other routines“ area. In the past I’ve been able to have my lights go on at a certain time and go off at a certain time specifically, every day of the week, and it’s just not working. I press the button to save, and it goes right back to the same screen as if it has not been saved. I press save twice, and it doesn’t work. The third time I press it the system goes into an eternal spinning circle frozen app! And then I have to simply reboot the program! Like I said, I like the styling that you did and some of the features you added, but you have really screwed up a lot of small areas of the usefulness of hue

RMS, Jun 14, 2018

Much Happier User Experience

Overall I’m much happier with the ease of use and scene selections available in the upgraded Hue app. I’ve been a long time user of Hue products and have always thought their app was kinda crap compared to the others available and their associated scenes. Thanks Phillips Hue Team for your dedication and effort in making sure you offer a user experience that’s uncomfortable to any other product/ service on the market. I also appreciate seeing the outdoor line expand as my lights are definitely my favorite feature in my home and I’m unsure of hat I would do without it in my life. Definitely increases my quality of life by a drastic amount. I’ve been passionate about lighting for years now as this is the second home to have Color Hue bulbs throughout and after working for a new home builder I was able to really pitch your product to quite a few homeowners that are now hopefully lifetime customers as well. I’m in the Seattle area but if their were ever a career opportunity within your organization that involves Sales and Marketing, I’d love to work with your incredible team. Thanks so much!James Schneider - Seattle

sophjame, Aug 28, 2021

Pretty UI, $#|+ UX

I (like many people) have heavily invested in the hue brand. My favorite part of the technology was the old app, which had all the functionality and usability I was looking for in an app to control the lights in my home. And that’s saying something, as I develop software for a living and work daily with app developers, so I’m a critic of UX design.The new app is total garbage. It’s semi-aesthetically pleasing and takes nice screenshots for the App Store. That’s the end of it’s nice features. It goes downhill from there. Vertical + side scrolling is idiocy and only useful in a demo by the product owner to stakeholders. Again, stop making app usability decisions based on what takes nice screenshots. Dimming individual lights is now impossible. You can’t even be consistent on where the x button is on the screen. Or whether it’s and x or a back arrow. And different types of lights in a room causes a different screen to show up with equally horrendous but different UX. All I want to do is see my lights in a list and dim them in the same screen. And for the love of Pete, the side scrolling scenes DO NOT need to be the first thing on the screen. How many times do I need to say it, stop designing for screenshots. Have you used your own app in the real world? I use this app 50 times a frickin day. What if someone moved all of the light switches in your house and now you have to go hunting for them all over the place? This app is worse than that. Try again.

Uncle Pennybags $$, Jul 07, 2021

Finally! Power On Behavior Settings!

I’ve been using Hue in my home for almost two years now. My biggest issue with the system is how the lights would all turn on bright white after a power outage or if lights connected to a light switch would reset to the default white if someone turned it off from the wall switch. Now with this update, my largest gripe has been resolved! I will say that the firmware update required for this feature took longer on some bulbs than others. Most of my bulbs received the update within 30 minutes or so. But I had a handful that took over day, almost two days! They did eventually update and now all bulbs are on the latest firmware. The next thing I am waiting for is the ability to use Hue Entertainment with my AppleTV so that I can sync my lights to what’s on the screen. Hopefully, that comes sooner than later.Other areas of improvement would be to the routines. It would be nice if I could set a routine to turn on at sunset but turn off at a fixed time of day without having to create two separate routines (one for on and the other for off). At the moment, the only other option that it gives you within a single routine is to have the lights turn off at sunrise if they are set to turn on at sunset.

VirtualMirage, Dec 17, 2018

Pretty good start

Just started using the Philips Hue products about a week ago. Overall I am impressed with their products. This app is decent, seems intuitive to use. There are 2 things I would really like to see from this app. 1. Be able to sort rooms. This would be very helpful. I would like my rooms to be listed in Alpha order without having to go in and redo all of them. 2. Be able to add sub-rooms (maybe a different name) to rooms. If I have light bulbs, the play bar, lamps, etc in the same room, I would like an easy to to control them with in that room without having to create separate rooms for each set of lights/devices I want to control in a room.Update #1: I figured out how to sort rooms, that is great, wasn’t very obvious to start, glad it is available. Since using the Philips Hue system for a couple weeks I realize some other things I would like to see. It would so nice to have a pool of available scenes, since there is a limit to the number of scenes and devices that can be on a hub. This really should not be that difficult to implement. Also another easy implementation would be to have a checkbox on your sensors, something along the lines on the Do not disturb that is in the labs. Except it really doesn’t need to be all that complex, simply if you have a scene on do not change it. Those are two very easy fixes that I would love to see.

XXiiSARGEiiXX, Apr 04, 2019

Description

The official Philips Hue app is the most comprehensive way to organize, control, and customize your Philips Hue smart lights and accessories. Looking for the Hue Bluetooth app? You can now use this app to control your Philips Hue smart Bluetooth lights!* Organize your smart lights your way Whether you use just a few bulbs or have completely outfitted your home in Philips Hue, you can organize your smart lights with ease. Group your lights into Rooms or Zones — your entire downstairs floor or all the lights in the living room, for example — that mirror the physical rooms in your home. Easily control your lights — from anywhere Adjust your lights’ brightness, temperature, and color and control multiple lights across Rooms or Zones all from the Hue app — and it doesn’t matter where you are.

You can use the app to control your lights anywhere you have an internet connection. Extraordinary light experiences Created by professional lighting designers, scenes transform your room in an instant. Create a unique atmosphere with the Honolulu scene, the vibrant colors of Soho, and more. Browse the Hue scene gallery and tap a scene to set it — or create your own based on a photo or your favorite color palette. Light recipes for your daily routines Use the four light recipes designed by lighting experts to support your wellbeing throughout the day. Start the day with the cool daylight of Energize to give you a morning boost, followed by the brighter Concentrate setting to help you get things done. The Read light recipe gives you the perfect shade of light in which to read your favorite book, while the dimmed golden glow of Relax helps you wind down. Personalize with automations Make your smart lights work around your daily routine. Whether you want your lights to gently wake you up in the morning or greet you when you get home, setting up customizable automations in the Hue app is effortless — and fun! Hands-free voice control Use Apple HomeKit, Amazon Alexa, or Google Assistant to control your smart lights with just your voice. Simple voice commands let you turn lights on and off, dim and brighten, or even change colors without you ever lifting a finger. Use Siri Shortcuts for quick control (iOS) Use the Shortcuts app to create shortcuts that you can place into widgets on your Home Screen for even faster control of your lights. Turn lights on or off, adjust their brightness and temperature, or set scenes — all without even opening the app. Learn more about the official Philips Hue app: www.philips-hue.com/app. *Some features in this app require a Hue Bridge.